Business Process Analyst

Required Skills & Experience

3+ years of technical writing, process documentation, SOP development, or related experience. Experience creating standards, procedures, workflows, and training materials. Strong ability to gather information from SMEs and convert it into user-friendly documentation. Excellent organization, document management, and project coordination skills. Proficiency with Microsoft Office and documentation tools. Experience in architecture, construction, retail planning, facilities, engineering, or similar environments is preferred. Experience reviewing drawings and visual materials is preferred. AutoCAD or design industry exposure is a plus but not required.

Job Description

Partner with Space & Design subject matter experts to develop, maintain, and improve standards, guidelines, SOPs, templates, and process documentation. This role translates technical and design information into clear, consistent, and scalable documentation that supports execution across multiple projects and teams. The ideal candidate combines strong technical writing skills with an ability to organize complex information, collaborate with SMEs, and establish documentation best practices.