Business Process Analyst

Job Description

Partner with Space & Design subject matter experts to develop, maintain, and improve standards, guidelines, SOPs, templates, and process documentation. This role translates technical and design information into clear, consistent, and scalable documentation that supports execution across multiple projects and teams. The ideal candidate combines strong technical writing skills with an ability to organize complex information, collaborate with SMEs, and establish documentation best practices.

Skills and Requirements

3+ years of technical writing, process documentation, SOP development, or related experience. Experience creating standards, procedures, workflows, and training materials. Strong ability to gather information from SMEs and convert it into user-friendly documentation. Excellent organization, document management, and project coordination skills. Proficiency with Microsoft Office and documentation tools. Experience in architecture, construction, retail planning, facilities, engineering, or similar environments is preferred. Experience reviewing drawings and visual materials is preferred. AutoCAD or design industry exposure is a plus but not required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.