Business Ops Transformation Lead

Required Skills & Experience

Experience in enterprise transformation, business operations, program/portfolio management, or consulting Ability to connect multiple programs into a broader enterprise strategy and transformation roadmap Experience building executive dashboards, KPIs, and portfolio-level reporting Strong understanding of value realization, ROI, and benefits tracking Experience redesigning project/implementation processes, templates, and operating models Practical experience using AI and automation to streamline workflows, reporting, or program operations Strong executive presence with the ability to operate across business, technology, finance, and senior leadership

Job Description

We are seeking a Business Operations Transformation Lead to help shape and operationalize a large-scale enterprise transformation. This individual will serve as a strategic right hand to transformation leadership, connecting individual programs and functional initiatives into a cohesive enterprise view.

The role will focus on transformation operations, portfolio visibility, and modernization of program management practices. A major part of the mandate will be challenging existing ways of working and designing a more modern, AI-enabled approach to how implementation plans, reporting, governance, and executive insights are created and maintained.

Key Responsibilities

• Partner closely with transformation leadership to translate the broader enterprise transformation strategy into an actionable operating model.
• Work across individual transformation programs and functional teams to roll initiatives into a consolidated enterprise roadmap and portfolio view.
• Partner with value-management teams to define and track business value, ROI, benefits realization, financial impact, and transformation outcomes.
• Design and maintain executive dashboards that provide visibility into program health, financials, milestones, dependencies, risks, value realization, and overall transformation progress.
• Reimagine the organization's approach to implementation planning, replacing legacy templates and processes with scalable best practices.
• Develop standardized implementation frameworks covering workstreams, milestones, dependencies, owners, risks, decisions, financials, KPIs, and expected business outcomes.
• Design project and implementation templates with AI and automation in mind, using structured data and repeatable workflows that can automate reporting, status updates, risk identification, and portfolio roll-ups.
• Identify opportunities to eliminate manual program administration and create a more data-driven, automated transformation management environment.
• Establish governance standards that create consistency across programs without introducing unnecessary process or bureaucracy.
• Synthesize complex program information into clear, decision-oriented insights for senior leadership.
• Help define what best-in-class transformation operations should look like as the organization scales its transformation efforts.