Business Analyst

Required Skills & Experience

• 8+ years of business analytics and/or product owner related experience
• eCommerce / digital retail experience – mobile app (both iOS and Android) / mobile Web / desktop- BOTH
• Experience with SCRUM and Agile practices, leveraging either ADO or JIRA
• Experience with Analytics (e.g. Adobe) and customer feedback tools (e.g. Medallia)- experience with some sort of analytics
• Ability to understand business requirements (sometimes technical requirements) and translate into user stories i.e., incremental pieces of work our engineers can deliver on in sprint
• Technical background/proficiency: High level knowledge of APIs / micro services and ability to understand contracts (i.e., requests / responses)
• Personality, credibility on the team, run standups, story writing

Nice to Have Skills & Experience

• eCommerce Ordering experience is ideal but not required
• B2C experience is ideal but not required
• Payments/ordering etc. experience

Job Description

Insight Global's client is looking for a Business Analyst to join their team.

• Team structure and integration:
• App and web function as one combined team.
• One existing team member covers functional scope for payments, tax.com, and the mobile app.
• A second existing team member covers general ordering workflows across .com and mobile apps.
• This new Business Analyst will work between these two team members, assisting on major cross-functional projects and platform enablers.
• Near-term project focus areas:
• Pace: A new third-party payment method to integrate throughout the ordering experience.
• Apnea: A Proof of Concept (POC) with the FDA involving non-prescription drug use (specifically Cialis and Spirulopella).
• Long-term strategic initiatives:
• Assisting with broader organization-wide initiatives down the road, such as a potential loyalty program revamp.

Summary: The main function of a business systems analyst is to analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.

Job Responsibilities:

• Advise clients on requirements for the organization and translate those to programmers and developers.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Advise clients regarding the nature of the information processing or computation needs.
• Advise management on current system principles and necessary updates and recommendations.
• Supervise the expansion or modification of system to serve new purposes or improve workflow.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Train staff and users to work with computer systems and programs.