Billing Business Analyst

Job Description

A client of IG is seeking an experienced Billing Business Analyst / Solutions Architect to support a strategic billing initiative focused on modernizing and improving billing processes across the organization.

This person will partner closely with business, finance, operations, and technology teams to understand how the team generates revenue within its warehouse and 3PL operations, assess current billing challenges and legacy processes, and help define future-state billing solutions.

The ideal candidate will bring a strong combination of billing, invoicing, financial systems, and business analysis experience. Experience within 3PL, logistics, warehousing, or financial services would be highly valuable.

Skills and Requirements

• Strong professional experience in billing, invoicing, financial systems, or financial transactions.
• Experience working as a Business Analyst, Business Systems Analyst, Solutions Architect, or similar functional/technical role.
• Strong understanding of the end-to-end billing lifecycle, including:
• Rate structures
• Transaction processing
• Invoice generation
• Billing rules
• Revenue-related workflows
• Billing exceptions and discrepancies
• Experience gathering requirements and translating business needs into system or technical requirements.
• Ability to analyze complex or legacy billing processes and recommend improvements.
• Experience working with enterprise billing or financial software.
• Strong communication skills and ability to work across Finance, Operations, and Technology teams.
• 3PL, logistics, supply chain, or warehouse billing experience.
• Understanding of how 3PL organizations monetize warehouse services and translate operational activities into customer invoices.
• Experience with Lawson or similar ERP/financial platforms.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.