BAS Service Tech Level 3

Required Skills & Experience

3-6 years of building automation or controls service experience Experience troubleshooting BAS systems and HVAC control sequences Working knowledge of IP networking and BAS communications Experience modifying control programs and graphics Ability to work independently on most service calls Strong customer service and communication skills Valid driver's license with acceptable driving record Ability to pass background and pre-employment screening

Nice to Have Skills & Experience

Experience with multiple building automation platforms Niagara experience or similar open-platform controls experience Experience supporting system upgrades and controller replacements Experience with BAS and mechanical equipment integrations Controls-related technical certifications or manufacturer training

Job Description

Insight Global is seeking a Controls Service Technician III for a top building automation and HVAC solutions client. This candidate will independently troubleshoot, repair, and maintain building automation systems across commercial facilities while supporting programming modifications, system upgrades, and network connectivity initiatives. The ideal candidate will have a strong controls background, excellent customer service skills, and the ability to diagnose and resolve BAS and HVAC control issues while continuing to grow their technical expertise within a collaborative service organization.

Day-to-Day:

Troubleshoot, diagnose, and repair building automation systems and HVAC equipment Investigate alarms, communication issues, and system performance problems Modify control programming, graphics, and databases Assist with firmware, software, workstation, and controller upgrades Perform preventative maintenance and scheduled service work Troubleshoot BACnet, Modbus, and IP-based communications Configure controllers, workstations, and field devices Communicate with building operators and facility personnel Perform testing and verify system performance Provide customer training on BAS features and operation Complete service reports, work orders, and technical documentation Support senior technicians on complex troubleshooting efforts Mentor junior technicians and promote team collaboration