AV Project Coordinator

Required Skills & Experience

• Approximately three to five years of AV-focused project coordination, technical documentation, or similar experience.
• Demonstrated ability to write clear and accurate technical content.
• Working knowledge of AV systems, terminology, devices, and engineering workflows.
• Experience with Jira and Confluence.
• Ability to understand technical discussions and identify missing or incomplete evidence.
• Strong attention to detail, follow-up, and document-control skills.

The 3-5 year range was specifically discussed as reasonable for this position, provided the experience involved AV projects rather than general IT project coordination.

Nice to Have Skills & Experience

• Experience creating methods of procedure and test plans.
• Familiarity with AV product onboarding and technology-approval processes.
• Exposure to IT infrastructure, security, risk, logging, monitoring, or threat modeling.
• Experience supporting AV engineering teams in a large enterprise.

Job Description

The AV Technical Documentation Coordinator will create, organize, and validate the technical documentation required to support the 383 Madison engineering program. The role is best suited to an AV-focused project coordinator who can write clearly and understands the technical context behind the work. It is not intended for a general technical writer without AV experience.

• Create and maintain AV engineering documentation in Jira and Confluence.
• Review Jira stories to confirm that engineers have included complete testing evidence, screenshots, attachments, and supporting information.
• Develop methods of procedure, test plans, product documentation, and Confluence pages for new AV technologies and asset models.
• Capture technical information from engineers and convert it into clear, usable documentation.
• Support documentation associated with security assessments and threat models.
• Track documentation deliverables and follow up on incomplete records.
• Partner with the Project Manager to improve Jira governance and engineering-workflow discipline.
• Organize product, testing, design, and operational information for future support teams.
• Coordinate across AV engineering, project management, product management, security, and infrastructure stakeholders.