Akamai Developer

Required Skills & Experience

Hands-on experience with Akamai delivery side (core requirement) Strong work ethic and ability to meet SLA deadlines (5–7 days) Requirements gathering skills; ability to act as part BA and part engineer Experience troubleshooting PM configurations (XML-based) Familiarity with ticketing systems and daily allocation workflows (5–10 tickets/day) Ability to manage tasks ranging from quick fixes (48 hours) to long-term projects (6 months) Regulatory background preferred (banking, insurance, or financial services - not fintech) Ability to work under strict compliance standards (Tier 3 bank, Fed exam readiness) CDN experience (Cloudflare, Fastly, or AWS) with security routing and ELB/Application Load Balancing Demonstrated ability to work independently and handle production changes during off-hours

Nice to Have Skills & Experience

Experience with Akamai ACE transition or similar migrations Familiarity with OS Top 10 security patterns and WAF configurations Experience supporting global enterprise environments Strong communication and documentation skills for SLA tracking and reporting

Job Description

Manage and troubleshoot Akamai delivery configurations and PM settings Allocate and resolve 5–10 tickets daily using ticketing systems Ensure SLA compliance (5–7 days) for transactional and complex tasks Collaborate with internal teams and vendors to resolve issues and implement changes Support production changes during off-hours (occasional evening work) Participate in path updates and configuration enhancements Maintain documentation and provide updates on ticket progress and resolution timelines