Administrative Support Specialist

Required Skills & Experience

Required Experience

• 2+ years of administrative, operations, or office support experience preferred.
• Strong organizational and prioritization skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and ability to learn new systems quickly.
• High attention to detail and accuracy.
• Ability to work independently while supporting multiple stakeholders and locations. Comfortable working in a fast-paced environment with shifting priorities.

Job Description

Job Overview The Area Administrative Support Specialist provides administrative and operational support across multiple locations. This role helps streamline day-to-day processes, respond to employee and client needs, and support local teams with timekeeping, onboarding, documentation, and general administrative functions. The ideal candidate is organized, adaptable, and comfortable managing changing priorities in a fast-paced environment.

Key Responsibilities

• Process initial unemployment claim documentation.
• Manage Certificates of Insurance (COIs), including follow-up on expired or expiring certificates.
• Follow up on missing timecards and pending client approvals.
• Provide inbound phone support and route employee and client inquiries appropriately.
• Initiate onboarding paperwork for new employees following offer approval.
• Monitor drug screening results and assist with background check tracking.
• Follow up with clients regarding missing business requirement documentation.
• Assist employees with pay cards, lost cards, direct deposit updates, and related administrative issues.
• Provide administrative and system support for timekeeping and other internal processes. Complete additional administrative tasks based on operational needs.