Account Manager - Technology

Required Skills & Experience

Bachelor’s degree or equivalent combination of education and relevant professional experience.

4+ years of sales experience within technology, telecommunications, digital infrastructure, business services, or a related industry.

Proven experience developing new business and managing customer relationships in a consultative sales environment.

Demonstrated success working within a quota-driven inside, desk-based, or outside sales environment.

Strong prospecting and pipeline-generation experience.

Experience managing opportunities through the full sales cycle from initial outreach through close.

Strong relationship-building, presentation, negotiation, and closing skills.

Comfortable conducting virtual discovery calls, customer presentations, and web-based meetings.

Experience using Salesforce or a comparable CRM to manage opportunities, customer activity, pipeline, and forecasts.

Strong written and verbal communication skills with the ability to manage multiple priorities.

Ability to identify customer business and technology needs and connect those needs to measurable solutions and outcomes.

Job Description

The Account Manager II will be responsible for driving new customer acquisition and revenue growth across an assigned territory through a combination of prospecting, consultative selling, and account management. This individual will identify and qualify new business opportunities through outbound calls, emails, social selling, marketing campaigns, and other targeted outreach efforts while consistently working toward monthly sales and revenue goals. They will lead virtual discovery calls and customer meetings to understand business objectives, technology environments, challenges, and upcoming initiatives, then connect those needs to solutions across networking, cloud, cybersecurity, digital infrastructure, managed services, and AI-related technologies. The Account Manager will manage the full sales cycle from initial prospecting and discovery through solution development, quoting, follow-up, negotiation, and closing, while partnering with internal technical and solution experts as needed. They will also be responsible for maintaining accurate opportunity stages, customer notes, account plans, pipeline activity, and forecasts within Salesforce or a comparable CRM platform. In addition to managing their own territory and customer relationships, this person will participate in sales meetings and ongoing training and serve as a resource and mentor to teammates by demonstrating strong leadership, accountability, urgency, and a positive attitude.

Anticipated base salary varies by location:

• $50,606–$67,473: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY
• $53,144–$70,848: CO, HI, MI, MN, NC, NH, NV, OR, RI
• $55,671–$74,221: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Final compensation may vary based on location, experience, skills, and other relevant factors. Additional incentive or sales compensation may also apply.