Account Manager

Required Skills & Experience

Qualifications

• Bachelor's degree in Engineering or a related field preferred; equivalent experience considered.
• 3-7 years of experience in account management, operations, engineering, program management, or a related manufacturing environment.
• Experience working directly with customers in a technical or manufacturing setting.
• Strong written and verbal communication skills.
• Experience preparing quotes, proposals, forecasts, and customer-facing documentation.

Nice to Have Skills & Experience

Preferred Qualifications

• Background in engineering, manufacturing operations, aerospace, investment casting, or other high-performance manufacturing environments. •Experience using ERP/MRP systems.

Job Description

Bonus structure: Paid out quarterly based on operating profit. This is a 2x position. I.E. if the bonus was 20% - this position would get 40% of quarterly wages.

Job Description:

The Account Manager is responsible for managing customer relationships and serving as the primary liaison between customers and internal teams. This role combines commercial account management with technical problem-solving to support business objectives, customer satisfaction, and program execution.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Manage customer schedules, quotations, forecasts, and commercial activities.
• Translate customer requirements into actionable items for engineering, operations, planning, and quality teams.
• Coordinate cross-functional efforts to resolve technical, quality, and delivery issues.
• Develop and maintain customer proposals, pricing, and forecasting information.
• Identify opportunities for account growth and support new business initiatives.
• Ensure effective communication between customers and internal stakeholders.