Academic Support Specialist

Required Skills & Experience

• 4+ years of experience as an administrative assistant, department registrar, or academic coordinator
• Experience with scheduling, appointment support, event work, academic success and other administrative tasks
• Experience in higher education
• Experience with Microsoft Office Suite (Outlook, Excel, etc.)
• Great organization, communication and ability to be system savvy
• Bachelor's Degree

Nice to Have Skills & Experience

• Experience in Banner, Canvas, Slate or similar systems

Job Description

Insight Global is looking for an Academic Support Specialist for a higher education client in New Haven, CT. This person will be supporting the chemistry department and be joining a team of one other administrative assistant. This team is responsible for making sure undergraduate and graduate chemistry students complete their required courses to graduate on time. Some of the daily responsibilities include helping the admissions office, funding, scheduling academic appointments, and assisting students with their curriculum schedule. This Administrative Assistant will be student-facing and must have strong organizational skills and the ability to manage student and faculty inquiries. This is a 6 contract to hire, on-site 5 days a week in New Haven, CT with a pay rate of $31.83/hr.

Day-to-Day:

• Supporting undergraduate and graduate students in class scheduling, ensuring they graduate on time
• Track graduation plans for chemistry students
• Act as the point of contact for students regarding questions around admissions, scheduling, and curriculum
• Work with faculty in other departments
• Documenting students information
• Assisting with visitors day and other potential event work