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10. Technical leadership, project/program management, and stakeholder communication

INRCORE

Inside Sales Manager

United States

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Job details

Experience: 5-8 years of sales, account management, customer service, or business development experience.
Posting language: English

Original job description

iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets. iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees – and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s). We currently have an opening for an Inside Sales Manager in our RCD facility in Manchester, NH. This position is critical to the success of the organization and will be responsible for driving revenue growth through customer account development, new business generation, and effective leadership of the inside sales function. The Inside Sales Manager will oversee Inside Account Representatives and Customer Service Representatives while serving as a key partner to the broader sales organization. This position reports directly to the Director of Sales. The ideal candidate for this position should be a customer-focused sales professional with experience managing accounts, developing business opportunities, and leading high-performing teams. The successful candidate will possess strong communication, coaching, relationship-building, and problem-solving skills, with the ability to balance sales growth objectives with exceptional customer service. Details of the Role: The position of Inside Sales Manager will be responsible for the planning, coordination, and management of inside sales activities within the assigned business unit or region. This individual will lead and develop Inside Account Representatives and Customer Service Representatives while maintaining responsibility for revenue growth, account development, and customer satisfaction. During the course of a standard workday, you will be expected to manage customer relationships, support business development activities, monitor sales performance, develop employees, and collaborate with field sales and operational teams to achieve business objectives.

Duties and Responsibilities:

Lead, coach, and develop Inside Account Representatives and Customer Service Representatives to achieve departmental and individual performance goals.
Generate revenue through account growth, customer retention, and new business development activities.
Develop and execute growth plans for assigned customers and target accounts.
Build and maintain strong customer relationships while serving as a key point of contact for commercial activities.
Identify, qualify, and pursue new business opportunities within existing and prospective accounts.
Support and manage early-stage customer opportunities, including qualification, quoting, and follow-up activities.
Monitor sales activity, account performance, and pipeline development to ensure achievement of sales objectives.
Collaborate with Regional Sales Managers and other sales leaders to support territory objectives and customer growth strategies.
Work closely with customer service, operations, engineering, and other internal teams to ensure customer satisfaction and successful order execution.
Assist with pricing, quoting, contract reviews, and customer negotiations as appropriate.
Establish performance expectations and provide regular coaching, feedback, and development opportunities for team members.
Analyze customer trends, sales activity, and market opportunities to identify growth potential.
Maintain CRM records, forecasts, and sales reports to support business planning and decision-making.
Support customer meetings, presentations, and business reviews as required.
Ensure consistent execution of company policies, sales processes, and customer engagement standards.

Qualifying Attributes and Skills

Bachelor's degree in Business, Marketing, or a related field preferred.
5-8 years of sales, account management, customer service, or business development experience.
Previous leadership, supervisory, or mentoring experience preferred.
Proven ability to generate revenue through account growth and new business development.
Strong customer relationship management and negotiation skills.
Excellent communication, presentation, and interpersonal abilities.
Demonstrated ability to coach and develop employees.
Strong organizational, analytical, and problem-solving skills.
Experience working within CRM systems and Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced environment.

iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.

Excellent earning potential with qualifying annual bonuses
Health, Dental, and Vision Benefits
Elective Flexible Spending and Dependent Care Accounts
Company paid and elective buy-up Life & AD&D Insurance
Company paid Short-Term Disability and Elective Long-Term Disability
Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits
401(k) Retirement Savings Plan with qualifying Company match
Company paid mental health and Employee Assistance Program (EAP)
Paid Holidays and generous paid time off (PTO)
Employee Discount Program (LifeMart via ADP)
Tuition Reimbursement for qualifying degrees and certification programs.

iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.

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More about this job

Skills

Sales
Leadership
Customer service
Communication skills
Coaching
Relationship building
Problem solving
Sales activities
Customer relations
Decision making
Presentation skills
Sales department processes
Negotiation
Microsoft Office
Mental health
ADP

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