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inquirED

Office & Operations Coordinator

Des Moines, IA, United States

The base compensation range for this role is $70,070–83,930.

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Job details

Pay: The base compensation range for this role is $70,070–83,930.
Experience: 2+ years of experience in administrative, executive assistant, office management, or operations roles
Posting language: English
Posted: Nov 2, 2026

Original job description

About inquirED inquirED was founded by teachers to bring rigorous and joyful learning to every student. We’re a fast-growing start-up, serving more educators and students every day. Inkwell, our integrated ELA and social studies curriculum, brings two core subjects studies together into one coherent instructional experience that builds knowledge and literacy skills, saves time and resources, and supports meaningful learning for both students and teachers. Inquiry Journeys, our elementary social studies curriculum, is used in schools and districts across the country to help students develop deep social studies knowledge and the inquiry skills essential for a thriving democracy. Join our team of designers, advocates, guides, thought leaders, and makers to help us make an even greater impact. Together, we can shape the future of education.

Description The Administrative & Operations Coordinator is an organized, detail-driven professional responsible for keeping inquirED’s administrative work and day-to-day operations running smoothly. The role owns shared inboxes, scheduling, travel, events, and company records, runs our Des Moines office, and takes on operational projects from start to finish with minimal direction. You’ll use modern tools, including Google Workspace, Airtable, Asana, and AI assistants like Claude, to stay on top of a high volume of work and to build systems that need less manual effort over time. This role reports to the Operations Manager and partners with teams across the company, including Operations, Finance, People, Sales, and Marketing. What You'll Do Administration

Manage shared inboxes by answering or routing every request and following it through to close
Coordinate calendars and schedule meetings such as interviews, vendor calls, and team meetings, and prepare agendas, notes, and follow-ups
Support finance operations by matching receipts, preparing invoices, chasing missing documentation, and keeping vendor records current
Support people operations, including new hire setup and equipment, offboarding steps, job postings, and employee records
Keep company files, trackers, and databases accurate and organized so anyone on the team can find what they need
Draft clear, professional emails, documents, and reports, using AI tools where they help and checking every output for accuracy

Events and Travel

Book travel, hotel room blocks, and registrations for conferences, retreats, and team events
Coordinate with venues, vendors, and internal teams such as Marketing, build event checklists, and pack and ship event materials, confirming every item before it leaves

Office and Shipping

Keep the office organized, clean, and stocked, logging every delivery the same day it arrives
Own inventory for marketing materials, sales samples, event materials, and supplies, keeping the online store accurate about what’s available and what’s coming soon
Label and track anything held for a specific event or project
Fulfill internal and online orders accurately and on time, coordinating inbound and outbound shipments through delivery

Projects and Process Improvement

Plan and track your work and projects in Asana, creating tasks, setting due dates, and keeping status current so the team always knows where things stand
Take on operational projects, such as kitting, process improvements, or office reorganizations, and project manage them from plan to finish
Work with stakeholders to understand the root problem before changing a process, so new processes solve the right thing
Find repetitive work and propose solutions to simplify or automate it with tools like Airtable automations, Zapier, and AI assistants

What We're Looking For

An experienced administrative professional who knows how to keep a busy team organized
Exceptionally organized, with a sharp eye for detail
Comfortable moving between many tasks in a day without losing track of any of them
A clear, proactive communicator, both verbally and in writing, who shares progress without being asked and flags problems early
Confident with technology: you learn new software quickly and already use AI tools in your daily work
Discreet with confidential information, including employee and financial records
Self-directed: you can take a goal, plan the work, and finish it without step-by-step instructions
Good judgment about when to decide on your own and when to check in first
Takes pride in leaving systems and spaces better than you found them

What Success Looks Like

Your manager has clear, current visibility into your work, often before they think to ask
Every request in a shared inbox has a response or an owner within one business day
Travel, meetings, and events are booked correctly, with confirmations filed where the team can find them
Records, trackers, inventory, and the online store reflect exactly what’s true
Projects finish on time, and when something is at risk, you’ve already raised it with a plan
Checklists are followed closely, and any changes are talked through first
Shipments go out complete and correct the first time
Recurring work takes less time each quarter because you’ve improved how it gets done

Why This Role Matters In this role, you’ll own your assigned work and also proactively identify the tasks needed to move Operations and inquirED forward. The Administrative & Operations Coordinator is the reason invoices go out on time, new teammates have what they need on day one, our team shows up to events with everything they need, and districts receive the right materials. Small details in this role shape how educators and colleagues experience inquirED.

Requirements

2+ years of experience in administrative, executive assistant, office management, or operations roles
A track record of owning projects or processes end to end with minimal supervision
Advanced skills in Google Workspace (Gmail, Calendar, Drive, Docs, and Sheets)
Regular use of AI tools such as Claude or ChatGPT in your work
Experience using Asana or a similar project management tool
Experience with databases, CRMs, or finance tools (Airtable, HubSpot, Ramp, or similar) preferred
Experience with inventory, order fulfillment, or shipping preferred
Ability to work on-site at our Des Moines, Iowa office five days a week
Ability to lift up to 50 lbs and handle shipments regularly

Why Work For Us

Health & 401K: Employee-covered health care and retirement match
Flexible PTO & Company Closures: Flexible PTO and 12+ observed days off
Chances to Connect: Biannual company retreats and optional local meetups
Perks: Technology package provided
Learning and Development: Educational and development opportunities, monthly Brunch and Learns, and more!

The base compensation range for this role is $70,070–83,930. Total compensation for this role also includes a full benefits package. This compensation range and title may be adjusted based on actual experience. This is an in-office role based in Des Moines, Iowa.

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More about this job

Skills

Fix meetings
Documentation
Keep company
Sales
Process improvement
Perform project management
Airtable
Office administration
Google Workspace
Google Gmail
Google Docs
Asana
Project management
HubSpot
Order picking
Heavy lifting

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