Strategic Customer Development Manager
- MUSKEGO, WI, United States
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Job details
- Posting language
- English
- Posted
Original job description
JOB REQUIREMENTS: Description Build Relationships. Develop Partners. Drive Growth. Are you a strategic sales leader who enjoys building strong customer relationships, developing new business opportunities, and helping others succeed? Inpro WT is seeking a Strategic Customer Development Manager to accelerate profitable growth within our commercial window shade business. In this highly collaborative role, you\'ll expand strategic accounts, develop new dealer and channel partnerships, and create impactful training and onboarding programs that set customers up for long-term success. This is an exciting opportunity for someone who combines a passion for sales growth with the ability to build effective programs, develop people, and turn new partnerships into lasting business relationships. What You\'ll Do Drive Strategic Sales Growth Develop and execute sales strategies that expand commercial window shade sales and deliver profitable growth. Build and strengthen relationships with strategic and national accounts to identify new business opportunities. Collaborate with affiliated national accounts teams and internal partners to maximize sales opportunities. Monitor sales performance, identify growth opportunities, and implement strategies to achieve business objectives. Build and Develop Channel Partnerships Identify, recruit, and develop new dealers and channel partners to expand market reach. Create structured development plans that guide new partners from onboarding through their first order, repeat purchases, and independent selling. Provide hands-on support during initial sales opportunities to build partner confidence and capabilities. Establish strong, lasting relationships that drive customer engagement, retention, and continued growth. Lead Customer Training & Onboarding Design, deliver, and continuously improve engaging customer and dealer onboarding programs. Develop practical training covering product selection, applications, specifications, measuring, quoting, ordering, installation resources, and service processes. Partner with internal experts to create training guides, recorded modules, and other resources that make learning accessible and effective. Evaluate customer readiness, track onboarding success, and identify opportunities to improve the customer experience. Measure program effectiveness through key indicators such as time to first order, repeat purchases, and order accuracy. Collaborate & Lead Provide leadership, coaching, and performance guidance to a Corporate Accounts Sales Representative. Partner with Sales, Customer Service, and other internal teams to ensure a seamless customer experience. Establish clear goals, monitor results, and promote accountability and continuous improvement. Serve as a trusted resource for... For full info follow application link. Inpro is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/9712C57039D14AAF
More about this job
Skills
- Sales
- Customer relations
- Onboarding
- Sales strategies
- Identify new business opportunities
- Train guides
- Customer experience
- Leadership
- Coaching
- Customer service
- Process improvement