Jobs in the United States

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Added 2 mins ago
EHS Manager
C.R. Bard, Inc. (Cov Ledger)
United States
Leads a proactive individual behavioral based safety program, identifies and establishes leading indicator safety goals for Division facilities and develops programs to promote a strong…
Added 2 mins ago
Sr. Manager, IT Business Partner - Finance
Becton, Dickinson and Company
Remote, United States
Excellent ability to articulate business and technical opportunities or challenges in a simplified manner.
Added 2 mins ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
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Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
Added 2 mins ago
Safety Manager
Gilbane Building Company
Syracuse, NY
…career growth opportunity? Gilbane is seeking an On-Site Safety Manager to supervise all safety efforts on a single large commercial project based in…
Added 4 mins ago
MC
Water Quality Program Specialist*
Madison, City of (WI)
Madison, WI
- $30.71 USD / hour
The City of Madison Water Utility is looking for qualified applicants for our Program Specialist-Water Quality vacancy. This position conducts responsible program coordination, project…
Added 5 mins ago
Account Manager, Global Sales
Compu Dynamics
Chantilly, VA
The Account Manager owns a book of accounts in a specialty focus and sells and manages the work from first contact through invoicing or turnover. This person stays the relationship owner,…
Added 6 mins ago
Assistant Director of Case Management
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Fresno, CA
Reviews and monitors Program Manager's assessment and delivery of case management services to ensure compliance with agency standards, policies and procedures.
Added 8 mins ago
Senior Project Manager
Mead & Hunt
Champaign, IL · UNAVAILABLE
We're looking for a Senior Project Manager to lead projects, work directly with manufacturing clients, and contribute to the continued success of our Food & Beverage group. You'll take…
Added 9 mins ago
Technology Manager - Mechanical Engineering
GE Vernova Operations LLC
United States
Drive adoption of Lean principles, project/program management best practices, and operational discipline across all team activities
Added 10 mins ago
GM
Service Supervisor - Boston, MA
Greystar Management Services, LLC
Boston, MA
- $48 to $50 USD / hour
Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s…
Added 10 mins ago
Make-Ready Specialist - Lakesound
Greystar Management Services, LLC
Hickory Creek, TX
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in…
Added 10 mins ago
GM
Maintenance Supervisor - Lantower Edgewater
Greystar Management Services, LLC
Pflugerville, TX
- $30 to $34 USD / hour
Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s…
Added 11 mins ago
Project Manager
Lamb Weston, Inc
Eagle, ID
The Project Manager is responsible for leading the planning, execution, and successful delivery of technical projects. This role involves defining project scope, schedules, budgets, and…
Added 12 mins ago
H
Event Digital Platforms Manager
HP
Spring · Vancouver
- $88,050 to $127,650 USD / year
We are seeking an Event Digital Platforms Manager to own and optimize the digital ecosystem that powers HP events. This role is responsible for the administration, governance, and…
Added 13 mins ago
Senior Project Manager, External Manufacturing
Regeneron Pharmaceuticals, Inc (USA)
United States
…with serious diseases. We are seeking to fill a Senior Project Manager position to join our External Manufacturing Drug Product team. This role is responsible for managing a portfolio of…
Added 14 mins ago
Regional Marketing Manager (Contract Talent)
Robert Half Inc.
Remote, United States
The Regional Marketing Manager translates local business needs and specialized audience opportunities into proactive market plans and end-to-end marketing programs. The role develops…
Added 15 mins ago
Content Strategist
ZERO TO THREE
Remote, United States
The Content Strategist leads the planning, alignment, and lifecycle management of content for the National Center on Early Development, Teaching and Learning. This role ensures training,…
Added 16 mins ago
Associate Modern Workplace Engineer
24 Hour Home Care - Corporate Division
CA
Reporting to the Sr. Manager, Modern Workplace Engineering, the Associate Modern Workplace Engineer collaborates with IT team members to troubleshoot technical issues, maintain security and…
Added 16 mins ago
QA/QC Manager-AS
Westward Seafoods Inc.
AK
The QA/QC Manager reports directly to the Corporate QA Director and is responsible for the day-to-day management and implementation of the facility’s QA/QC programs. The QA/QC manager…
Added 18 mins ago
CM
Technical Training and Development Manager
Cayuga Milk Ingredients, LLC
Auburn, NY
- $97,000 to $146,000 USD / year
The Manager of Technical Training and Development will collaborate with Supervisors & Managers in designing, developing, and evaluating operations-based training programs. This role will…
Added 20 mins ago
Project Manager - Mount Pleasant Area
The Pivot Group Network
Mount Pleasant · Mount Pleasant, MI
Engineering Project Manager, Continuous Improvement Project Manager, New Product Introduction Manager, Capital Projects Manager, Production Project Lead, Plant Project Coordinator,…
Added 20 mins ago
Project Manager - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
Plant Project Coordinator, Manufacturing Project Manager, Project Engineer, Program Manager, Operations Project Manager, Engineering Project Manager, Continuous Improvement Project Manager,…
Added 22 mins ago
Operational Excellence Manager
Pyramid Laboratories Inc
Costa Mesa, CA
Partner with Client Project Management to standardize client onboarding and program execution across development, technical transfer, clinical manufacturing, validation and commercial…
Added 22 mins ago
CH
Manager - Utilization Management Manager
COMMUNITY HEALTH GROUP
Chula Vista, CA
- $121,237.49 to $145,484.98 USD / year
The Utilization Management Manager orients, guides and oversees the Inpatient, Outpatient case managers, transition of care coordinator, Health Home Program (HHP), and Inpatient support…
Added 25 mins ago
Legal Analyst
MedImpact Healthcare Systems Inc.
Remote, United States
…the healthcare industry. We are the premier Pharmacy Benefits Management…

Inovalon

Professional Services Manager

Remote, United States

$95,800 to $140,000 USD / year

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Job details

Pay: $95,800 to $140,000 USD / year
Experience: Minimum of 5 years of health plan Quality/HEDIS, CMS Stars, and/or Risk Adjustment program delivery experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Who You Are

You are a client-facing Professional Services Manager who helps health plan and risk-bearing customers achieve stronger outcomes through effective use of Inovalon’s payer solutions and services. You sit within the Professional Services team and lead complex engagements that support customer goals across Quality/HEDIS, CMS Stars, and/or Risk Adjustment programs. In this role, you translate customer needs, workflows, and regulatory challenges into practical plans that improve adoption, utilization, satisfaction, and time to value.

What You'll Do

Manage multiple concurrent professional services engagements across Inovalon’s payer product portfolio, ensuring delivery against customer goals, timelines, and expected business outcomes.
Serve as the primary client-facing contact for Quality/HEDIS, CMS Stars, and/or Risk Adjustment activities within assigned engagements.
Assess customer program goals, workflows, business needs, and operational challenges, then guide customers on how to apply Inovalon solutions and services effectively.
Identify, track, and resolve outstanding issues, risks, and dependencies by engaging the right internal partners and managing customer expectations throughout the engagement lifecycle.
Build and maintain expertise in industry regulations, market practices, and Inovalon solutions related to Quality/HEDIS, CMS Stars, and Risk Adjustment.
Deliver customer education, best-practice guidance, written documentation, and presentations that clearly explain healthcare, regulatory, product, operational, and data concepts to technical and business audiences.
Partner with sales, implementation, customer success, and other internal teams to support customer adoption, retention, expansion, and positive overall outcomes.
Apply sound judgment, accountability, and collaboration in customer engagements and cross-functional partnerships.
Analyze complex information, organize competing priorities, and work proactively and independently in a fast-paced environment with ambiguity.

What You'll Need

Minimum of 5 years of health plan Quality/HEDIS, CMS Stars, and/or Risk Adjustment program delivery experience.
Bachelor’s degree required, preferably in healthcare, information systems, computer science, statistics, analytics, or a related field of study, or equivalent combination of education and experience required.
Demonstrated ability to work effectively with internal or external stakeholders, with strong communication, relationship-building, and issue-management skills.
Ability to understand customer goals, workflows, and needs in complex healthcare and regulatory environments and translate them into clear recommendations and actionable next steps.
Excellent written, verbal, and presentation skills, with the ability to adapt communication for different audiences.
Strong knowledge of healthcare data, including familiarity with healthcare billing, reimbursement, and related payer data concepts.
Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and drive issues toward resolution.
Knowledge of Microsoft Office tools, including Access, Excel, Word, and Outlook.
Demonstrate an open, curious mindset and continuously build expertise in payer programs, regulations, and Inovalon solutions to improve customer outcomes as business needs evolve.
Influence and collaborate effectively with customers and cross-functional partners, build trust through sound judgment, and work constructively through differing perspectives to move engagements forward.
Adapt quickly to changing customer priorities, evolving regulations, and ambiguous situations while staying focused on delivery and results.
Generate practical ideas that improve customer adoption, engagement execution, and solution utilization within complex healthcare environments.
Interpret customer, product, and program information to identify patterns, assess risks, and support evidence-based decisions and recommendations.
Nice to have: previous experience in a directly customer-facing role; previous experience in professional services or consulting, preferably focused on payer customers; Snowflake and/or SQL experience; previous experience with Inovalon solutions.

Our Shared Commitments

Maintain compliance with Inovalon’s policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Work Environment

This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/

Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).

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More about this job

Skills

CMS
Documentation
Presentation skills
Sales
Collaboration
Computer science
Statistics
Communication skills
Relationship building
Problem solving
Microsoft Office
Microsoft Access
Microsoft Excel
Microsoft Word
Microsoft Outlook
Snowflake
SQL
Regulatory compliance
Confidentiality

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