Front Desk Agent

The Best Western Plus is looking for Front Desk Agents!

This position can be the gateway to a rewarding career in the hospitality industry. In our industry advancement and promotions happen through hard work, effort and delivering outstanding guest service.

Full time associates are eligible for portable health insurance after 90 days and for vacation after one year.

There are bonuses! Earn up to $250.00 per quarter by referring leads discovered at the front desk to the sales department!

If this sounds like a great opportunity to start a new career or to advance your current hospitality career these are the qualifications needed:

High School Diploma or GED 3 months customer service experience Fluent Verbal & Written Communication in Proper English Computer Skills/Keyboard/Typing Skills Ability to Work Independently Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training

Here is a brief job description:

Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Maintain a Professional Attitude to all Guests, Associates & Vendors

Here are the physical requirements needed:

Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation

EOE