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Patient Services Coordinator

  • Des Moines, IA, United States
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Job details

Experience
1+ year of home health or healthcare experience.
Posting language
English
Posted

Original job description

Patient Services Coordinator

Join our team and help ensure patients receive the care they need, when they need it.

The Patient Services Coordinator (PSC) is responsible for coordinating patient and clinician schedules, supporting care continuity, and serving as a key communication link between patients, clinicians, and leadership. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment.

Responsibilities

  • Manage patient and clinician schedules to ensure accurate and timely visits.
  • Coordinate admissions, recertifications, and resumption of care visits.
  • Maintain staffing coverage and assist with schedule adjustments.
  • Communicate with patients, clinicians, and leadership regarding scheduling needs.
  • Monitor reports, productivity, and visit compliance.
  • Support onboarding and scheduling of new clinicians.
  • Ensure adherence to HIPAA and company policies.

Qualifications

Required:

  • Bachelor's degree or equivalent work experience.
  • Proficiency in Microsoft Outlook, Excel, Word, and Teams.
  • Strong communication, organizational, and multitasking skills.

Preferred:

  • Degree in Human Services, Psychology, Social Work, Business, or related field.
  • 1+ year of home health or healthcare experience.

Travel: Local travel as needed (approximately 30%).

Apply today to join a team committed to delivering exceptional patient care.

Innovive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Important Recruiting Notice:

Our recruiters are real people, and we will always communicate with you directly throughout the hiring process. Innovive Health will never ask you to provide sensitive personal or financial information through email or text.All legitimate recruiting communications from Innovive Health will come from an @innovivehealth.com email address. If you receive a message claiming to be from Innovive Health that comes from another email domain or asks for personal or financial information, please do not respond or provide any information.If you’re ever unsure whether a message is legitimate, please contact us directly to verify.

More about this job

Skills

  • Communication skills
  • Leadership
  • Organizational skills
  • Attention to detail
  • Scheduling
  • Regulatory compliance
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Teams
  • Multitasking
  • Recruitment

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