Order Management

Innova Solutions has a client that is immediately hiring for an Order Management Support. Position Type: Full-time Contract, Possible Temp to Direct. Duration: 06-12 Months Location: Rochester, NY 14606 (Onsite) As an Order Management Support, you will: Provide accurate and timely quotes/responses/proformas to RFQs. Review all quotes for accuracy, pricing, and lead time. Assist program management on large RFQs/proposal efforts. Pre-order: Obtain delivery quotes from the factory, enter prospects into the CRM system and maintain equipment configuration/quantity in the CRM system. Book orders into the Oracle ERP system accurately and in a timely fashion to drive the demand for product and the fulfillment of program requirements. Maintain accurate and complete records of order bookings to ensure that all financial transactions related to this activity have the traceability required to support quarterly financial audits. Ensure that Operations can fulfill DPAS/government rated orders on time and communicate any delays to the customer. Ensure that Operations and Security can properly ship Type-1 equipment without delays. Qualifications: Bachelors Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience Preferred Additional Skills: Experience with CRM and Oracle a plus Customer Service skills and experience Experience with Word, Excel, and Adobe Acrobat Pro Strong written, oral, and organizational skills Works well within a team and with multiple teams simultaneously Demonstrate excellent organization skills and attention to detail Exhibit customer focus and courtesy amid frequent interruptions Good communication skills, commitment to quality, customer focus, strong interpersonal skills, flexibility, and adaptability Professional, accessible, flexible to the changing needs of the business, and be a team player Interact with all levels of management and possess the ability to maintain confidentiality Qualified candidates should APPLY NOW for immediate consideration! This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. REFERRAL PROGRAM: This position qualifies for a Referral Bonus amount of $250-$1000 dollars. Click here to learn more - Referral Program. Please email your referral details along with their resume to[email protected] Shalini Singh 213-797-4686 [email protected] PAY RANGE AND BENEFITS: Pay Range*: Between $30 - $33 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling the