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CADD Support Consultant

  • Harrisburg, PA, United States

Contract

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Job details

Job type
Contract
Posting language
English
Posted

Original job description

A client of Innova Solutions is immediately hiring for aCADD Support Consultant.

Position Type: Contract

Duration: 12 months

Location: Atlanta, GA (Hybrid)

As a CADD Support Consultant, you will,

Support the development, testing, implementation, and day-to-day administration of CADD software and workspaces within the Department. Provide technical support for Bentley OpenRoads Designer (ORD) and Bentley OpenBridge Modeler, along with legacy CADD environments including Bentley InRoads, MicroStation SS2, CAiCE, and Bentley MicroStation J. Troubleshoot and resolve CADD-related user issues submitted through the ServiceNow ticketing system. Perform CADD software installations and configurations for Department users as needed. Assist external users with CADD workspace installation and configuration. Support the development, maintenance, and documentation of Engineering Software standards, CADD workflows, and best practices. Develop and document how-to guides, workflows, and business processes to help users effectively utilize CADD software and Department workspaces. Assist with the development and delivery of CADD software and workspace training sessions for Department personnel. Document and revise existing and new business processes to support new or updated CADD software requirements. Research and evaluate new and emerging CADD technologies and provide recommendations to Department personnel and management regarding potential implementation. Collaborate with technical and engineering teams to identify opportunities to improve CADD workflows, software utilization, and design/plan preparation processes. The ideal candidate will have: Hands-on experience supporting CADD software and CADD workspaces in an enterprise or engineering environment. Experience with Bentley CADD products, particularly Bentley OpenRoads Designer (ORD) and/or Bentley OpenBridge Modeler. Strong troubleshooting and technical support skills, including the ability to diagnose and resolve CADD software, workspace, installation, and configuration issues. Experience working with MicroStation or other Bentley-based engineering/design applications. Ability to develop and maintain CADD standards, workflows, technical documentation, and best practices. Strong communication and interpersonal skills with the ability to provide technical assistance and user support to both technical and non-technical users. Ability to develop and/or deliver user training and knowled To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ0MDQ3LjEwODY1QGFjc2ljb3JwY29tcC5hcGxpdHJhay5jb20

More about this job

Skills

  • Technical support
  • OpenRoads Designer
  • Bentley MicroStation
  • J
  • ServiceNow
  • CAD software
  • Troubleshooting
  • Interpersonal skills

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