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Added 6 mins ago
BN
Automation Chemist - Chemspeed
Bruker Nano Inc
Boston, MA
- $78,000 USD / year
…In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in…
Added 9 mins ago
Design - Architect II / III / Senior
IPS-Integrated Project Services
Burlington, MA
Assess the requirements of a project, break a project into tasks, and work with a Project Manager to determine scope of work, budget and staffing.
Added 10 mins ago
MC
Care Manager (CNA) Full-Time/Part-Time
Monarch Communities
Haverford, PA
- $19 to $21 USD / hour
- Full-time
- Part-time
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and…
Added 10 mins ago
Group Sales Manager - Onsite (FT)
Grand Traverse Resort and Spa
Acme, MI
WE’RE LOOKING FOR OUR NEXT GROUP SALES MANAGER!
Added 12 mins ago
Groundskeeper - Arbor Lake
Dominium Management Services
Covington, GA
…policy and report snow/ice removal activities to the Community…
Added 13 mins ago
Program Manager/Coordinator [P1ACBRNP010]
ProSidian Consulting, LLC
Jefferson County, AR
ProSidian seeks a Program Manager/Coordinator | Chemically Protected Deployable Medical System Product Support Integrator and Materiel Integration Support for --- on a Exempt W2: No…
Added 13 mins ago
Deputy Program Manager And Supply Chain Lead
ProSidian Consulting, LLC
Jefferson County, AR
Deputy Program Manager and Supply Chain Lead | P1ACBRNP011
Added 13 mins ago
Data And Reporting Analyst
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with the Program Manager and the property management, Item Unique Identification (IUID), procurement, quality, and IT teams.
Added 13 mins ago
Government-Directed Members and Cognizant Authority Affected Leads.
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Joint Program Manager (JPM), cognizant engineering authority, and Pine Bluff Arsenal (PBA).
Added 13 mins ago
Logistics Manager Functional Lead And Coordinator
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with Operations, Warehouse, the Program Manager, and the Pine Bluff Arsenal (PBA) receiving team.
Added 13 mins ago
Packaging And Transportation
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 13 mins ago
Quality And Configuration Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 13 mins ago
Quality Assurance Manager
ProSidian Consulting, LLC
Jefferson County, AR
ProSidian seeks a Quality Assurance Manager to lead quality management, maintain audit readiness, and drive continuous improvement for CP DEPMEDS. The role supports materiel readiness,…
Added 13 mins ago
Quality Assurance Manager
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with the Program Manager, Quality and Configuration Lead, suppliers, and the Pine Bluff Arsenal (PBA) receiving team.
Added 13 mins ago
Warehouse And Kit Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 13 mins ago
Risk Control Consultant Boiler and Machinery - Little Rock, AR
Military Spouse Jobs & VetJobs
United States
…170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do…
Added 16 mins ago
Active Directory / Exchange Specialist Mid
LEIDOS, INC.
Norfolk, VA
Leidos is seeking an Active Directory/Exchange Specialist Mid to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including…
Added 21 mins ago
SenMgr, IM TranSCend Source
Johnson & Johnson
Titusville, NJ
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where…
Added 24 mins ago
A
Project Manager
Actalent
WARRENTON, VA
- $48 to $60 USD / hour
Job Title: Project Manager Secure Interior Construction (SCIF & Tenant FitOut)Job DescriptionThis role oversees secure interior construction and tenant fitout projects, with a strong focus…
Added 24 mins ago
Principal EP Mapping Specialist, CAS- Baltimore
MDU Medtronic USA Inc
Remote, United States
…rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior…
Added 24 mins ago
Senior Mapping Specialist- MD/DE
MDU Medtronic USA Inc
Remote, United States
…rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior…
Added 32 mins ago
MAINTENANCE TECH B $7,500 SIGN ON BONUS COMMERCE CITY, CO!
Republic Services
Commerce City, CO
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 32 mins ago
Senior Controls & SCADA Engineer - Data Centers Job Details | Black & Veatch Family of Companies
Black & Veatch
Greenwood Village, CO
…challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we…
Added 32 mins ago
Controls & SCADA Engineer - Data Centers Job Details | Black & Veatch Family of Companies
Black & Veatch
Greenwood Village, CO
…challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we…
Added 32 mins ago
Engineering Intern - Summer 2027 (Central)
Brown And Caldwell
Lakewood, CO
…will grow as a professional under the guidance of your people manager and team and be trusted to support project objectives. Our work is interesting, challenging, wide-ranging in nature,…

INNIO

Advanced Technical Support Specialist

TX, United States

$74,800 to $112,200 USD / year

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Job details

Pay: $74,800 to $112,200 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

About INNIO Group:

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

The Advanced Technical Support Specialist is a key member of INNIO’s global Technical Support organization, providing high-quality technical support to customers across direct and indirect markets in the Americas. This role delivers troubleshooting support for INNIO Jenbacher’s product portfolio, supporting key accounts, channel partners, distributors, plant personnel, and field technicians. The Technical Support Specialist will manage technical issues from first customer contact through resolution, both remotely and onsite. This position will be remote and will follow a rotational work schedule based on business needs.

Essential Responsibilities:

Support customer-focused issue resolution for unplanned service events, managing cases from initial contact through final resolution, including field technician dispatch, briefing, debriefing, and implementation of lessons learned
Provide first, second, and third level troubleshooting support for INNIO Jenbacher gas engines and associated systems, both remotely and onsite
Support commissioning, start-up, minor maintenance, and troubleshooting activities for engines and packaged accessories, including generators, low- and medium-voltage systems, gas supply, controls, and PLCs
Coordinate with customers, distributors, and service partners to evaluate site readiness, conformity, and documentation accuracy; follow up on open action items within defined timelines
Identify, track, and resolve technical and quality issues during commissioning, overhauls, repairs, upgrades, and maintenance activities
Utilize global service tools, processes, and best practices to support resolution speed, quality, and customer satisfaction
Contribute to service performance metrics and KPI reporting
Support a collaborative, customer-centric approach across technical support and field service teams, emphasizing responsiveness, clear communication, and continuous improvement
Participate in service events and technical forums to support knowledge sharing and strengthen customer and partner relationships
Performs other duties as assigned to assist with successful operations and business continuity

In addition to the responsibilities listed above, further tasks may be assigned within the scope of projects and business needs, in coordination with the direct manager and within the employee’s qualifications.

Qualifications/Requirements:

Willingness to participate in shift work and on-call support as required
Valid driver’s license
Legally authorized to work in the U.S. without current or future sponsorship
Understanding of gas engine systems and related mechanical, electrical, and control components
Solid technical aptitude combined with business awareness and basic IT proficiency
Strong problem-solving and root cause analysis skills, including experience with mechanical failure analysis
Excellent verbal and written communication skills, with the ability to explain technical topics to diverse audiences
Ability to work effectively in a global, multicultural environment and collaborate across functions and regions
Ability to work independently while managing multiple priorities
Proficiency in using diagnostic tools, remote monitoring systems, and digital service platforms
Strong organizational skills and attention to detail, with a focus on safety, quality, and customer satisfaction
Ability to work in a field or office environment

Required Work Experience:

Minimum of five (5+) years of experience in a technical role or hands-on field service experience, with a focus on issue resolution in reciprocating engine or gas compression applications
Strong customer service experience with the ability to handle technical issues in high-pressure environments

Education / Professional Qualification:

Bachelor’s degree in Mechanical or Electrical Engineering, or Engineering Technology, or an associate degree in a related technical field, or a combination of education and relevant work experience

Mandatory Training / Certificates (if needed)

Suitable INNIO Jenbacher training certificate: Commissioning

Travel Requirements:

Willingness to travel within the Americas region up to 20% as business demands for onsite assignments or training

Primarily On-site (Limited Flexibility)

Location: This position is primarily on-site at our Houston, TX location. Regular, in-person attendance is required, with occasional remote work flexibility.

Compensation Range: $74,800.00 - $112,200.00 Annually (Varies depending on relevancy of experience, technical certifications and other job-related criteria).

What We Offer:

Medical, dental, and vision benefits
Life insurance and long-term disability coverage
Flexible Spending and Health Savings Accounts
Paid time off and 14 paid holidays
401(k) retirement savings program

INNIO uses artificial intelligence to help assess applications for this position. This includes an AI-supported tool that compares résumé information against the job description, and, to the extent applicable for this role, AI-scored skills assessments provided by a third-party assessment vendor. The outputs of these tools inform the review of applications by our recruiters, but hiring decisions are made by INNIO’s recruiters and hiring managers. For more information, please see our Job Applicant Privacy Notice and Pre-Use Notice.

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