Jobs in the United States

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Added 4 mins ago
L
Part Time - Fulfillment Associate - Flexible
Lowes
Colonie, NY
- $16.5 to $17.85 USD / hour
- Part-time
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Added 4 mins ago
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Full Time - Fulfillment Associate - Day
Lowes
Poughkeepsie, NY
- $16 to $16.65 USD / hour
- Full-time
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Added 5 mins ago
Store Manager - Mall of America
UNTUCKit
Bloomington, MN
Create accountability through clear expectations, feedback, and performance management
Added 8 mins ago
VP of Sales Operations & Strategy
Acima
Draper, UT
Design and execute sales enablement programs, including onboarding, training, coaching, and ongoing development. Build and maintain sales resources, content, and competitive tools while…
Added 8 mins ago
Urology Nurse Practitioner/ Physician Assistant
MedElite Group, LLC.
Atlantic City, NJ
…long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the…
Added 8 mins ago
MG
LPN Collaborative Care Model (CoCM) Behavioral Health Care Manager
MedElite Group, LLC.
Hollywood, FL
- $64,000 to $70,000 USD / year
Through our partnership with MedElite Healthcare Management Group, we provide coordinated, patient-centered services designed to improve clinical outcomes and address the unique medical and…
Added 9 mins ago
VP of Sales Operations & Strategy
Acima Digital
Draper, UT
Design and execute sales enablement programs, including onboarding, training, coaching, and ongoing development. Build and maintain sales resources, content, and competitive tools while…
Added 10 mins ago
Team Leader - Keyholder
Vera Bradley Sales, LLC
Tannersville, PA
In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s…
Added 11 mins ago
E&I Planner
BASF SE
Attapulgus, GA
Applying corporate safety policies and Union-Management agreements to all planning activities.
Added 15 mins ago
Representative - Customer Service
Wesco
Shawnee, KS
…This role is responsible for order execution, customer portal management, reporting, documentation, data maintenance, and issue resolution activities that ensure seamless customer…
Added 18 mins ago
AU
Security Officer - Unarmed - Construction Site
Allied Universal
Reno, NV
- $22 USD / hour
Report maintenance concerns, unsecured materials or equipment, damaged fencing, lighting issues, and other security-related conditions to site management or Allied Universal leadership.
Added 18 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Carson City, NV
- $14.75 to $16.75 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…
Added 21 mins ago
Lead Electrical Hardware Reliability Engineer (Starlink)
SpaceX
Bastrop, TX
You will set the strategy, and ownership plans for the team while aligning with management on longer-term development plans. You will be accountable for the team’s overall performance and…
Added 25 mins ago
BIM COORDINATOR
Kingspan Insulated Panels - Open
Deland, FL
Support the creation, management, and optimization of 3D models using Autodesk Revit and related BIM tools such as Dynamo.
Added 26 mins ago
Field Maintenance Technician
Peraton
Fort Bliss, TX
Maintain program liaison between client units, customer and company management and conduct periodic status briefings.
Added 27 mins ago
Assistant Director of Nursing - SNF
Cura Health
Monticello, MN
Support the Director of Nursing in staff supervision, training, and performance management.
Added 28 mins ago
CH
RN Infection Preventionist and Education Specialist
Cura Health
Long Prairie, MN
- $90,000 to $104,000 USD / year
Complete Infection Control program requirements and heads Infection Control Committee and sets meeting times and established P/P.
Added 28 mins ago
Social Services Designee
Cura Health
Monticello, MN
The successful candidate must demonstrate strong attention to detail, organization, time management, follow-through, professionalism, and the ability to prioritize multiple deadlines. This…
Added 31 mins ago
BIM COORDINATOR
All Kingspan and Affiliate Companies
Deland, FL
Support the creation, management, and optimization of 3D models using Autodesk Revit and related BIM tools such as Dynamo.
Added 33 mins ago
Online Sales and Partnership Representative WEST COAST ONLY REMOTE
David's Bridal
King of Prussia, PA
Maintain accurate pipeline management, forecasting, and performance reporting within CRM systems.
Added 33 mins ago
GA
Assistant Director of Rehab- PT or OT
Genesis Administrative Services
Tacoma, WA
- $47 to $52 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 36 mins ago
G
Restoration Project Coordinator
GPAC
Lewiston, ID
- $21 to $28 USD / hour
Review and validate field documentation, photos, moisture readings, and daily reports, and label and upload them to job management systems (DASH, XactAnalysis, MICA, or similar)
Added 36 mins ago
G
Restoration Project Coordinator
GPAC
Meridian, ID
- $21 to $28 USD / hour
Review and validate field documentation, photos, moisture readings, and daily reports, and label and upload them to job management systems (DASH, XactAnalysis, MICA, or similar)
Added 36 mins ago
G
Restoration Project Coordinator
GPAC
Idaho Falls, ID
- $21 to $28 USD / hour
Review and validate field documentation, photos, moisture readings, and daily reports, and label and upload them to job management systems (DASH, XactAnalysis, MICA, or similar)
Added 36 mins ago
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Restoration Operations Manager
GPAC
Kennewick, WA
- $75,000 to $100,000 USD / year
Ensure compliance with federal OSHA, Pacific Northwest (PNW) state safety and labor regulations, EPA, and carrier and TPA program requirements

InfuSystem Brand

Facility Direct Collections Supervisor

Rochester Hills, MI, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

SUMMARY:

Under the direction of the Senior Director of Revenue Cycle Management (RCM), the Facility Direct Supervisor leads the day-to-day billing and collections activities for the Facility Direct teams. This role is responsible for driving operational performance, optimizing revenue cycle outcomes, monitoring accounts receivable, ensuring timely billing and claim/invoice resolution. The supervisor provides leadership, coaching and professional development to Billers and Collectors while focusing on accountability, quality and continuous improvement. In addition, this position partners key customers and internal stakeholders to resolve complex account issues and support organization goals.

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

Lead daily billing and collections operations to ensure timely and accurate revenue cycle performance.
Ensure all facility billing activities are completed accurately and within established deadlines.
Oversee month-end billing processes and ensure timely completion of required checklists and controls.
Supervise, develop, coach and mentor team members while promoting a culture of accountability, engagement and continuous improvement.
Manage employee attendance, paid time off, leave requests, and related administrative responsibilities in partnership with Human Resources and leadership.
Monitor accounts receivable aging and collection activities to drive timely account resolution and cash collection performance.
Analyze trends, identify root causes or denials or delays in payment and implement corrective action to improve outcomes.
Serve as primary escalation point for operational questions, customer issues and complex account resolution.
Maintain expertise in M3 functionality, billing workflows and collection procedures while supporting team training and development.
In conjunction with Senior Director, establish performance expectations, monitor key performance indicators (KPI’s), and communicate results to staff and leadership.
Coordinate recurring audits, reporting, and operational reviews to ensure compliance and process effectiveness.
Promote best-practice revenue cycle processes and identify opportunities for automation, efficiency improvements and technology adoption.
Review and approve credits, refunds and adjustments within established control framework.
With support from the Senior Director, complete performance evaluations and provide ongoing feedback, coaching, and development planning.
Perform assigned account work and administrative responsibilities, including write-off’s refunds, reporting, documenting work instructions and other revenue cycle support activities.
Training new staff and current staff as needed.
Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This job has leadership and coaching responsibilities under the direction of the Sr. Director, RCM.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

Associate Degree in Business, Management or a related field preferred; equivalent education and relevant work experience to be considered.
Five to seven years of progressive experience in business-to-business billing, collection, accounts receivable or revenue cycle management.
Previous supervisory or team leadership experience preferred with a demonstrated ability to coach, develop and motivate staff.
Proven ability to analyze data, identify trends and drive process improvements that positively impact finance performance.
Proficiency with Microsoft Office applications including Excel and Outlook.
Excellent written and verbal communication skills, including the ability to effectively communicate with customers, facilities and internal stakeholders.
Ability to manage multiple priorities, adapt to changing business needs, and meet deadlines in a fast-paced environment.
Demonstrated ability to recommend and implement workflow, technology and process improvements.
Experience leveraging automation, AI tools, or emerging technologies to improve operations efficiency and team productivity.

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a forward thinker and problem solver with the following professional attributes:

Strong work ethic
Sound judgment
Proven written and verbal communication skills
Natural curiosity to pursue issues and increase expertise
Strives to make an impact on improving our business processes and results
Ability to collaborate effectively and work as part of a team

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPREHENSIVE BENEFIT PACKAGE:

At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!

Health plan options that include an employer contribution
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Dental and Vision premiums covered by InfuSystem
Life Insurance, STD & LTD
Paid Parental Leave
Adoption and Fertility Assistance
401(k) with a specified Company Match
Employee Stock Purchase Program
Tuition Assistance
Generous Paid Time Off plan
Employee Assistance Program
Competitive Pay
Employee Referral Bonus

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More about this job

Skills

Wound care
Preventive maintenance
RCM
Accounts receivable
Process improvement
Leadership
Training and development
Reporting
Regulatory compliance
Coaching
Train crew members
Team leadership
Microsoft Office
Microsoft Excel
Microsoft Outlook
Communication skills
Communicate with customers
Meet deadlines
Workflow
Business processes

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