Jobs in the United States

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Test Technician
Leonardo DRS, Inc.
Largo, FL
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Director IT and Data Risk Management
Mountain America Credit Union
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Information Technology Support Specialist
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Research Assistant Scientist – Wildlife Disease Ecologist
University of Florida
Gainesville, FL
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Nursing Care Assistant I - Pacu/Recovery
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Structural Engineer
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Business Support Specialist CC
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Mount Airy, NC
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Ops Supervisor - Hub
Federal Express Corporation
Rosemount, MN
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Ops Supervisor - Hub
Federal Express Corporation
Phoenix, AZ
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Additional Details: Must have a Resume to be considered

Infosys

Service Now Scoped App Developer

United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel. In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

⦁ Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations ⦁ Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities ⦁ Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems ⦁ Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes ⦁ Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes ⦁ Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance ⦁ Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards ⦁ Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains ⦁ Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration ⦁ Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

⦁ A collaborative spirit and excellent communication skills. ⦁ Ability to handle complex incidents and implement resolutions ⦁ A knack for conducting IT infrastructure assessment and identifying key optimization opportunities ⦁ Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus ⦁ The ability to work with cross-functional teams

ServiceNow Certified Application Developer (CAD).
Hands-on ServiceNow Scoped Application / Custom Application Development experience.
Strong ServiceNow platform development skills including scripting, platform customization, and integrations and Workspace development.
Experience designing, developing, and maintaining scalable, secure, and supportable ServiceNow applications.
Strong understanding and implementation experience in:
Incident Management
Change Management
Service Catalog
Flow Designer
Knowledge management.
Proven ability to troubleshoot complex ServiceNow platform issues.
Experience conducting code reviews and enforcing development standards, security, maintainability, and performance best practices.
Strong analytical, problem-solving, and communication skills.
Experience collaborating with technical and business stakeholders.
Knowledge of responsible coding practices and technical debt management.
Experience using AI-assisted development tools such as GitHub Copilot, ServiceNow AI, Amazon Q, or similar GenAI tools.
Experience with Platform Analytics and Data Visualization is good to have.
Experience implementing Virtual Agent solutions will be preferred.
Experience with Python development is good to have.
Experience working with AWS services and cloud environments.
Experience supporting enterprise-scale ServiceNow solutions hosted on AWS.
ServiceNow implementation experience across multiple platform capabilities.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
All applicants authorized to work in the United States are encouraged to apply.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Skills

ServiceNow
Liaise with industry experts
Change management
Troubleshoot
Problem solving
Communication skills
GitHub
Google Analytics
Data visualization
Python
AWS

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Work requirements

Jobs in the United States