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Associate Director of Residential Operations
Btes
Lewiston, ME
Leads the Office of Residence Life in close collaboration with the Associate Director of Residence Life, and under the advisement of the Associate Dean of Students for Residence Life &…
Added just now
Inventory Control Specialist | 1st Shift
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…complex, mission-critical projects for some of the world's largest technology…
Added 3 mins ago
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Added 3 mins ago
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…Clinical Information Systems (Documentation); Patient Care Technology. 2. Professional Practice . Communication, Culturally Congruent Practice, Ethics, Professional Practice Evaluation and…
Added 3 mins ago
Senior CAD Technician
Westinghouse Electric Company, LLC
OTHER, MA
· Associate degree or certificate in drafting, CAD, or engineering technology.
Added 4 mins ago
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Sales Development Representative - Financial Services
NielsenIQ
Darien, CT
- $41,500 to $65,000 USD / year
We are seeking a motivated and customer-focused Sales Development Associate to support our sales and client relationship efforts. This role is ideal for an early-career professional…
Added 6 mins ago
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Auxiliary Plant Operator
NAES
Lockport, NY
- $31.1 to $43.63 USD / hour
High school diploma or equivalent required; an associate degree in Power Plant Technology, Engineering, Process Technology, or a related technical field is preferred.
Added 6 mins ago
N
Relief Operator
NAES
Sparks, NV
- $34.91 to $46.94 USD / hour
An Associate degree in Plant Technology, Mechanical Engineering Technology, Electrical Engineering Technology, Process Technology, or a related technical field is preferred. Equivalent…
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Operating Technician
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PRN HR Generalist
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…community we proudly serve through innovative treatments, advanced technology, and dedicated healthcare…
Added 8 mins ago
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Operations Fleet Vehicle Coordinator
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- $24 USD / hour
reliable, and efficient transit support for campus facilities, academic field research, athletic
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CMM Quality Technician
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Help Desk Technician I
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Associate’s degree in Information Technology or a related field; equivalent combination of education and experience may be considered in lieu of a degree
Added 11 mins ago
Registered Nurse (RN) - TCU
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Collaborates with interdisciplinary team members to coordinate care, participate in rounds, and support discharge planning.
Added 11 mins ago
Registered Nurse (RN) - TCU
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Collaborates with interdisciplinary team members to coordinate care, participate in rounds, and support discharge planning.
Added 12 mins ago
B
Associate Project Estimator
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- $78,000 to $132,600 USD / year
…Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and…
Added 12 mins ago
Electrical Estimator
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Reston, VA
…Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and…
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Labor Relations Administrator
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…Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and…
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Bill of Material Analyst
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Added 14 mins ago
Staff RN Lead (Emergency Services)
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Lawrenceville, GA
…Clinical Information Systems (Documentation); Patient Care Technology. 2. Professional Practice . Communication, Culturally Congruent Practice, Ethics, Professional Practice Evaluation and…
Added 14 mins ago
Director of the Bureau of Business Research
East Carolina University
NC
· Monitor relevant trends in industry, government, economic development, and higher education to identify opportunities that support the College and University missions.
Added 15 mins ago
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BMET II
RWJBarnabas Health
NEW BRUNSWICK, NJ
- $32.07 to $39.1 USD / hour
To be considered for this opportunity, you must have an Associate of Applied Science (AAS) degree in Biomedical Engineering, Electronics Engineering Technology, or equivalent military or…
Added 15 mins ago
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Associate
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West Orange, NJ
- $65,800 to $82,300 USD / year
Demonstrated comfort using auditing software, compliance platforms, case management systems, reporting dashboards, or similar technology tools.
Added 15 mins ago
Financial Aid Technical Assistant & Administrative Support
Virginia Community Colleges
VA
…providing comprehensive financial aid processing and student support services to current and prospective students. This position is responsible for reviewing and processing financial aid…
Added 17 mins ago
AI
Associate Director - Clinical AI & Data (1314)
Axtria, Inc.
Berkeley Heights, NJ
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Since our founding in 2010, technology innovation has been our winning differentiation, and we continue to leapfrog competition with platforms that deploy Artificial Intelligence and…

Infosys

Senior Manager - Client Services

United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

Infosys is seeking an Senior Manager, Client Services for the Capital Markets vertical. This role will lead all client interfaces within the assigned account scope and, in partnership with the Client Partner / Senior Client Partner, will co-develop and execute the account plan to drive growth and client value. The Associate Client Partner typically manages a single account or a sub portfolio within a large account, with an indicative annual book of business of approximately $10–$30 million.

Role Description:

Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions.
Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Craft account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
Make pricing decisions within the scope of the Master Services Agreement.
Support pre-sales proposals for new business development outside of account scope.
Provide vital input for building future alliances with relevant product vendors.
Drive client conversations around AI-first, cloud-first, and data-led transformation priorities within capital markets accounts, aligning Infosys solutions to business outcomes such as growth, efficiency, resilience, regulatory compliance, and superior client experience.
Partner across consulting, delivery, data/AI, cloud, engineering, and operations teams to shape integrated transformation programs spanning front-, middle-, and back-office modernization.
Position Infosys platform-led and AI-enabled offerings - including GenAI, automation, cloud modernization, data transformation, and industry solutions - to expand wallet share and strengthen strategic relevance within the account.
Support growth by identifying opportunities in areas such as client onboarding, operations transformation, risk and regulatory compliance, reporting modernization, straight-through processing, client servicing, and data/analytics-led decision support.

About Infosys Capital Markets:

Infosys Capital Markets combines domain expertise, consulting, technology, operations, and delivery capabilities to help clients drive Digital-First, Cloud-First, and AI-First transformation. We help capital markets firms modernize front-, middle-, and back-office operations, improve efficiency and resilience, strengthen risk and regulatory compliance, and enhance client experience. Our offerings span AI-led transformation, cloud modernization, data and analytics, cybersecurity, experience transformation, and integrated technology and operations services. With platforms such as Infosys Topaz and Infosys Cobalt, along with industry accelerators and partner ecosystems, Infosys enables capital markets clients to achieve faster innovation, scalable transformation, and measurable business outcomes.

Required Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationships with CXO level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the [United States/Canada] without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Good working knowledge of current capital markets transformation themes such as AI/GenAI adoption, cloud modernization, straight-through processing, data/platform modernization, digital operations, and regulatory/risk transformation.
Ability to work across a matrixed environment to shape integrated propositions spanning consulting, technology, operations, and platform-led transformation.

Preferred Qualifications:

Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Familiarity with capital markets product ecosystems, fintech partnerships, cloud/hyperscaler-led transformation models, and AI-enabled solutioning in financial services.
Experience supporting deals or transformation programs involving operational modernization, data and reporting, client onboarding, risk/compliance, or platform transformation in buy-side, sell-side, wealth, or market infrastructure environments.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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