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Software Development Manager
Oracle
Richmond, VA
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
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Principal Associate, Process Manager | Retail Bank
Capital One
Richmond, VA · McLean, VA
As a Principal Associate Process Manager, responsibilities will include documenting, monitoring, and controlling critical real estate and construction process points as defined by business…
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Manager, Tech Risk & Analysis
Capital One
Richmond, VA · McLean, VA
As a Manager on the Process Risk Optimization (PRO) Team, you will be responsible for working with business partners to proactively identify and lead risk mitigation solutions for Capital…
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Manager, Project Manager | Market Community Engagement Lead - Northeast
Capital One
Richmond, VA
Philadelphia, PA: $138,100 - $157,700 for Manager, Project Management
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Medicaid Implementation Senior Project Manager
Humana
Richmond, VA
Humana Healthy Horizons is seeking a Medicaid Implementation Senior Project Manager to manage all aspects of a project, from start to finish, so that it is completed on time and within…
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Project Manager - Labs
ThermoFisher Scientific
Richmond, VA
Join Us as a Project Manager - Labs – Make an Impact at the Forefront of Innovation
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Network Development Manager
Meta
Richmond, VA
Meta's Network Investments team is responsible for the strategic planning, commercial development, and delivery of one of the world's largest and fastest-growing fiber optic backbone…
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Facets Product Consultant - Manager
Cognizant
Richmond, VA
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
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Manager Labs - Bioanalytical LCMS Assay Services
ThermoFisher Scientific
Richmond, VA
Interacts with clients and business development on requests for proposals and project definition. Prepares, reviews and approves bids and proposals, scope of work and pricing. Negotiates…
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Pharmacy Eligibility/Claims Business Analyst
CVS Health
Richmond, VA
2-3 years experience as a business analyst/project manager
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Regional Maintenance Manager
CBRE
Richmond, VA
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
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IT Director/Business Partner
ThermoFisher Scientific
Richmond, VA
Is Not: A PMO role, demand intake function, delivery owner, or project manager.
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Regulatory Readiness Program Manager
Meta
Richmond, VA
Regulatory Readiness Program Manager Responsibilities:
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Proposals and Contract Manager
Parexel
Richmond, VA
You will work across Operations, Project Management, Legal, Business Development, Finance, and other specialist teams to deliver accurate, compelling, and commercially sound client…
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Territory Manager - Culpeper, VA
Reynolds American
Culpeper, VA
- $68,700 USD / year
Reynolds American has an exciting opportunity for a Territory Manager within our Marketing Function in Culpeper, VA.
Added 2 mins ago
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Project Manager
HMC Architects
San Diego, CA
- $85,065 to $127,281 USD / year
We are looking for an experienced Project Manager with Healthcare project experience. In this position you will lead all phases of medium to large projects from planning through…
Added 2 mins ago
Automation Engineer II (AUTOM006871)
RBC
Tucson, AZ
The ideal candidate combines strong electrical controls knowledge with disciplined project execution. They can move between requirements, panel and circuit design, PLC/HMI/SCADA…
Added 2 mins ago
Senior Project Manager
Russell Group, Inc.
Leawood, KS
As a Senior Project Manager, you will help us reach our strategic growth goals by providing overall management direction for existing projects and develop new business relationships.
Added 2 mins ago
Senior Manger Operations Program Support (Operations Office)
Metropolitan Transportation Authority
NY
The Senior Manager of Operations Program Support will manage MTA Construction and Development's efforts to implement and oversee various support functions for a component of the MTA Capital…
Added 2 mins ago
New Employee Onboarding Manager
CACI, INC.-FEDERAL
Arlington, VA
The New Employee Onboarding (NEO) Manager oversees the end‑to‑end scheduling, coordination, and delivery of new employee IT hardware within the NCR. This position leads and manages a team…
Added 2 mins ago
Retail Information and Support Specialist
Technology Credit Union
Remote, United States
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Added 2 mins ago
Senior Knowledge Analyst
CACI, INC.-FEDERAL
Oklahoma City, OK
The Senior Knowledge Analyst provides advanced expertise in knowledge management and user‑centered content development to enhance the organization’s knowledge ecosystem. In partnership with…
Added 2 mins ago
Microsoft Endpoint Services Manager
CACI, INC.-FEDERAL
Chantilly, VA
Job Title: Microsoft Endpoint Services Manager
Added 2 mins ago
Navy Air Triton Program Manager
CACI, INC.-FEDERAL
Austin, TX
Manage a cross-functional program team comprised of Project Managers, System Engineers, Program Analysts, and Subject Matter Experts (SME’s)
Added 2 mins ago
6-Month Contract - Trial Committee Manager - Remote/Hybrid (Independent Trial Committee Mgmt Experience Required)
Syneos Health, LLC
Remote, United States
Provide regular and timely status updates to internal and customer project teams regarding MCAM scoped services, including risks to delivery such as timeline delays and serve as a central…

Infosys

Senior Manager - Client Services

United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

Infosys is seeking an Senior Manager, Client Services for the Capital Markets vertical. This role will lead all client interfaces within the assigned account scope and, in partnership with the Client Partner / Senior Client Partner, will co-develop and execute the account plan to drive growth and client value. The Associate Client Partner typically manages a single account or a sub portfolio within a large account, with an indicative annual book of business of approximately $10–$30 million.

Role Description:

Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions.
Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Craft account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
Make pricing decisions within the scope of the Master Services Agreement.
Support pre-sales proposals for new business development outside of account scope.
Provide vital input for building future alliances with relevant product vendors.
Drive client conversations around AI-first, cloud-first, and data-led transformation priorities within capital markets accounts, aligning Infosys solutions to business outcomes such as growth, efficiency, resilience, regulatory compliance, and superior client experience.
Partner across consulting, delivery, data/AI, cloud, engineering, and operations teams to shape integrated transformation programs spanning front-, middle-, and back-office modernization.
Position Infosys platform-led and AI-enabled offerings - including GenAI, automation, cloud modernization, data transformation, and industry solutions - to expand wallet share and strengthen strategic relevance within the account.
Support growth by identifying opportunities in areas such as client onboarding, operations transformation, risk and regulatory compliance, reporting modernization, straight-through processing, client servicing, and data/analytics-led decision support.

About Infosys Capital Markets:

Infosys Capital Markets combines domain expertise, consulting, technology, operations, and delivery capabilities to help clients drive Digital-First, Cloud-First, and AI-First transformation. We help capital markets firms modernize front-, middle-, and back-office operations, improve efficiency and resilience, strengthen risk and regulatory compliance, and enhance client experience. Our offerings span AI-led transformation, cloud modernization, data and analytics, cybersecurity, experience transformation, and integrated technology and operations services. With platforms such as Infosys Topaz and Infosys Cobalt, along with industry accelerators and partner ecosystems, Infosys enables capital markets clients to achieve faster innovation, scalable transformation, and measurable business outcomes.

Required Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationships with CXO level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the [United States/Canada] without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Good working knowledge of current capital markets transformation themes such as AI/GenAI adoption, cloud modernization, straight-through processing, data/platform modernization, digital operations, and regulatory/risk transformation.
Ability to work across a matrixed environment to shape integrated propositions spanning consulting, technology, operations, and platform-led transformation.

Preferred Qualifications:

Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Familiarity with capital markets product ecosystems, fintech partnerships, cloud/hyperscaler-led transformation models, and AI-enabled solutioning in financial services.
Experience supporting deals or transformation programs involving operational modernization, data and reporting, client onboarding, risk/compliance, or platform transformation in buy-side, sell-side, wealth, or market infrastructure environments.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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