Marketing CDP Developer

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth. In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

⦁ Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided ⦁ Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions ⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability ⦁ Conduct code reviews, do changes to the codebase and maintain code repositories ⦁ Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards ⦁ Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications ⦁ Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability ⦁ Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:

⦁ A collaborative spirit and excellent communication skills. ⦁ The ability to handle end to end SDLC phases from requirement gathering to implementation. ⦁ A knack for translating complex requirements into actionable development tasks. ⦁ A passion for design and hands-on coding experience ⦁ A proactive approach to testing, troubleshooting, and refining our applications. ⦁ The ability to work with cross-functional teams and do software integration.

Seeking a hands-on Full Stack/Backend Engineer with strong expertise in CDP/MarTech platforms, integration of AI Inference and Chat Completion APIs and Java Spring Boot. Experience building scalable APIs and integrating AI capabilities into enterprise applications is preferred. The role requires strong backend/API development skills with the ability to integrate AI capabilities into enterprise MarTech solutions.

• Strong experience working on marketing and Customer Data platforms(CDP) platforms and MarTech domain.
• Min 7+ years of experience in backend Java Springboot based microservices / API design and development implementation
• Expertise in Artificial Intelligence Inference APIs and Chat Completion API integrations
• Advanced skills in design, develop & prototype API and Microservice development for customer facing applications
• REST API design & development, Redis (caching, session management),
• DevOps, Monitoring, Tools - Docker & Kubernetes (AKS), Jenkins / GitHub Actions (CI/CD pipelines)
• Azure (Container Registry, Key Vault)
• Dynatrace, Splunk
• Jira, Agile methodologies & Git version control
• Expertise in driving AI-led development – LLMs, Co-pilot and similar AI accelerators / tools
• Event driven architecture knowledge and exposure to React JS based front-end application
• Work with product teams on new product ideas, designs, prototypes and estimate.
• Keep up to date on current and upcoming features in relevant products and platforms.
• Drive a best practices approach to the continuous improvement of our products, processes, and tools.
• Proficient in unit and integration test automation using Junit and JMeter.
• Write and maintain technical documentation for all features in development.
• Common knowledge of JIRA, Confluence, and other project management-based tools.
• Proactively support and drive the culture - focusing on key beliefs and behaviors.
• Lead and get results through others with clear expectations and measurement
• Enthusiastic and committed to learning new things and developing with the latest technologies and frameworks.
• Experience with Azure services AKS, service bus), and container orchestration technologies such as Kubernetes.
• Strong analytical and communication skills and the ability to handle multiple tasks at any given time.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced, team-based environment. Strong focus on troubleshooting and issue resolution.
• Superior knowledge of multiple, diverse technical configurations, technologies, and processing environments.
• Advanced level knowledge of the following technology architecture domains: application, collaboration, data integration, networks, platform, security and systems management, site reliability engineering.
• Advanced collaboration skills for technical and non-technical team members; with the ability to handle conflict and to work with a distributed team.
• Advanced knowledge of SOA and object-oriented analysis and design.
• Advanced ability to quickly comprehend the functions and capabilities of new technologies.
• Advanced ability to comprehend business strategies to ensure technical directions are supportive and consistent within the company.
• Strong ability to estimate the financial impact of technical architecture alternatives.
• Strong knowledge of business process re-engineering principles and processes.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.