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Added 1 min ago
Pre-Award Services Manager
East Carolina University
NC
The Pre-Award Services Manager (PSM) will lead a team comprised of Sponsored Programs Officers (SPO) and Pre-Award Services Specialists (PSS) staff. Using professional competence,…
Added 2 mins ago
DF
Maintenance Lead - Night Shift
Dawn Food Products
Denver, CO
- $40,123 USD / year
…your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages…
Added 2 mins ago
OR
Wireless Retail Sales Associate - W1830
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AUBURN, NY
- $19 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 3 mins ago
Senior Program Manager, ILS Intelligence and Decision Systems
Amazon.com Services LLC
Bellevue, WA
Amazon is seeking a Senior Program Manager with a strong track record of delivering complex programs and proven experience leading cross-functional product and technology initiatives. This…
Added 3 mins ago
Onsite Medical Representative
Amazon.com Services LLC
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…environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to…
Added 4 mins ago
Parts Project Manager
Daimler Truck North America LLC
Portland, OR
…holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and…
Added 5 mins ago
FL
Banquet Manager
Franchise Location
Norwood, MA
- $75,000 to $92,600 USD / year
Bring memorable events to life as our Banquet Manager, leading the front-of-house experience for conferences, celebrations, and large-scale social events.
Added 5 mins ago
FL
Assistant Restaurant Manager
Franchise Location
Norwood, MA
- $68,000 to $84,000 USD / year
The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance,…
Added 7 mins ago
Special Operations Certified Athletic Trainer (27 SOW/Cannon AFB, NM) Sign-on Bonus Eligible
KBR Wyle Services, LLC
Cannon AFB, NM
Serve as an advisor to the HP program Manager and/or Coordinator in matters related to injury prevention, sports medicine, rehabilitation, and bridging.
Added 10 mins ago
Area Cost Lead
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…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 11 mins ago
Market Manager, Physician Services
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Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
Added 12 mins ago
District Manager Retail Execution
Advantage Solutions
Kansas City, KS
The Retail Execution District Manager leads a team of retail associates within an assigned territory, ensuring excellence in merchandising, sales support, and in-store program execution.…
Added 12 mins ago
District HR Business Partner
Lowe's Home Centers, LLC
Elkridge, MD
Uses organizational diagnostics (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/employee engagement challenges and…
Added 14 mins ago
CT
Manager, National Accounts (Ulta)
Charlotte Tilbury
Remote, United States
- $100,000 to $110,000 USD / year
The Manager, National Accounts will work on the Specialty Retail Account - Ulta. They will support the commercial team and be a liaison between cross functional teams internally: Planning,…
Added 15 mins ago
Patient Advocate Specialist
firstsourc
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Reporting to: Supervisor/Manager - Eligibility Services
Added 17 mins ago
Service Manager - Electrical Contracting
Enterprise Electrical
Austin, TX
Enterprise Electrical is seeking a Service Manager to lead and manage electrical service operations for an assigned branch or region. This role oversees service technicians, service…
Added 18 mins ago
Human Resources Generalist
CDR Companies
Warrendale, PA
Proactively support management with the I-9 Compliance Program and assist with H-1B and other visa processing, ensuring I-9 documents are updated in a timely manner according to Department…
Added 18 mins ago
Senior Associate, Employee Relations
Ford Global
Avon Lake, OH
Assists specialists and senior specialists in the design and implementation of training programs for managers across departments on employee relations subjects such as conflict resolution,…
Added 18 mins ago
EE
Service Manager - Electrical Contracting
Enterprise Electrical
Austin, TX
- $85,000 to $140,000 USD / year
Enterprise Electrical is seeking a Service Manager to lead and manage electrical service operations for an assigned branch or region. This role oversees service technicians, service…
Added 18 mins ago
Director, Government Relations
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United States
…objectives into persuasive policy arguments. Whether securing program funding, shaping regulatory frameworks, or managing political risk, you will act as a front-line diplomat ensuring our…
Added 22 mins ago
Communications Manager
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…efforts amplify fundraising campaigns, advocacy priorities, and program outcomes. By combining creativity with strategy, the Communications Manager strengthens Hope Cooperative’s…
Added 23 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 23 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 23 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 25 mins ago
Human Resources Business Partner
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…markets. As an HR Business Partner, you will resolve employee and manager needs, coordinate timely follow-through on employee relations matters, and keep people programs moving across both…

Information Technology Services, Office of

Information Technology Specialist 4 Information Security ref#25NYC

New York City, NY, United States

$100,671 to $126,875 USD / year

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Job details

Pay: $100,671 to $126,875 USD / year
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Duties Description Under the direction of senior leadership within the Office of Information Technology Services\Chief Information Security Office\Cyber Command Center, the incumbent will serve as a Customer Relationship Manager responsible for providing coordination efforts enabling the onboarding and continued subscriber relationship management with NYS Security Operations Center (NYSOC) subscribers. The NYSOC serves as the nerve center for joint local, state, and federal cyber efforts, including data collection, information sharing and response. NYSOC subscribers consist of a variety of local and state level government entities and is still growing rapidly. The incumber will be responsible for ensuring the smooth transition of a new subscriber onto the service, that subscriber needs are being met, and that any concerns are handled swiftly and efficiently.

This position requires the incumbent to possess excellent organizational and customer service skills, as well as a solid understanding of cybersecurity and NYSOC service offerings. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction.

Due to the nature of the work performed by the NYSOC, this position may require availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed. This position is available and can be filled in any of the following NYSOC locations: Latham, Rochester, or New York City.

Specific duties include, but are not limited to:

Coordinate the onboarding of subscribers to the NYSOC and ensure a smooth transition onto the service.
Provide robust subscriber relationship management, serving as a main point of contact for subscriber requests or concerns.
Meet with other teams within the NYSOC and ITS to advocate on behalf of subscribers and collaborate to develop solutions that meet their needs.
Develop a solid understanding of NYSOC services and the benefits they provide to current and prospective subscribers.
Track any new requests or issues raised by subscribers until they reach completion.
Communicate with subscribers to gauge their level of satisfaction with NYSOC services and identify areas that may need improvement.
Create and maintain onboarding documents, procedures, and NYSOC promotional materials for use with subscribers.
Participate in the development and maintenance of NYSOC standard operating procedures and performance standards.

Minimum Qualifications This is an internal promotion opportunity.

Information Technology Specialist 4 (Information Security) Non-competitive: Six years of information technology, cyber security, or information assurance experience** Or One year of state service as an Information Technology Specialist 3 (Information Security)

**Substitutions:

A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience. An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience. A master’s degree or higher in computer science or related field substitutes for one year of required experience.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off

Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost

Additional Benefits

New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

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More about this job

Skills

Computer technology
Cybersecurity
Customer service
Onboarding
Computer science
Documentation
Heavy lifting

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