ServiceNow Business Analyst

Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others. Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below Title: Business Analyst Duration: 12+ Months Location: Raleigh NC

Description (including, but not limited to):

Managing business analysis work or projects with distinct deliverables to a solution Identifying and documenting business processes, issues, value levers, metrics, and capabilities Collecting, organizing, and analyzing data Completing analysis and documentation of as-is capabilities Conducting interviews to gather business requirements Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc. Supporting change management and communications programs and activities Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

Qualifications

Required Skills Proven experience in business process analysis, requirements development, implementation, testing and documentation Working knowledge of the application development life cycle Strong analytical and conceptual skills Proven working knowledge of business process improvement and process modeling Demonstrated strong written and verbal communication skills and experience with Microsoft Suite The ability to take complex end-user requirements to automated process workflow Ability to work independently and with a team Implementing business processes in ServiceNow

Additional Information All your information will be kept confidential according to EEO guidelines.