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Business System Analyst

  • Pontiac, MI, United States
  • MI, United States

This opening has closed.

The original listing is kept below for reference.

Job details

Posting language
English
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Original job description

Archived listing. The details below describe a past opening.

Job Title: Business Systems Analyst (BSA) Location: Pontiac, MI (Hybrid) Job Type: Long-Term Contract Interview: Video or In-Person

Job Description:

We are looking for an experienced Business Systems Analyst to support technology projects across Infrastructure Services, including Networking, Servers, Workstations, Microsoft 365, VOIP Telecommunications, and Service Center teams.

Key Responsibilities:

  • Analyze business data and prepare technical requirements.
  • Support technology projects and ensure timely delivery of project requirements.
  • Conduct research, testing, and implementation of technology solutions.
  • Create procedures to improve existing systems and business processes.
  • Provide training and technical support to end users.
  • Prepare Request for Proposals (RFPs) and Contract Scope of Deliverables.
  • Coordinate with infrastructure and technical teams.

Must-Have Skills:

  • Strong experience with Microsoft 365 (M365) Productivity Suite.
  • Hands-on Data Analytics experience.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to independently manage project assignments.

Preferred Skills:

  • Experience with contracts and Request for Proposals (RFPs).
  • Webex Calling Platform.
  • Telecommunications Expense Management.
  • ServiceNow integrations, including Asset Management, Inventory Management, and CMDB Discovery.

Interested candidates: Please share your updated resume along with your contact details and availability.

More about this job

Skills

  • Microsoft 365
  • Research
  • Business processes
  • Provide training
  • Technical support
  • Data analysis
  • Communication skills
  • Problem solving
  • Cisco Webex
  • ServiceNow
  • Inventory management

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