Media Coordinator

Media Coordinator

WFH Flexible • Greenville, SC

Department: Media

FLSA Category: Exempt

Job Type: Full-time

About Us

At Infinity Marketing, we are growth-obsessed problem solvers who know great marketing moves the needle, and strong collaboration keeps it there. To our clients, we're problem solvers, growth drivers, and brand advocates. To each other, we're cheerleaders, sounding boards, and collaborators. We are a team of thinkers, connectors, and doers on a mission to make a difference for our clients. We believe in the power of collaboration –– communicating without egos to cultivate momentum, unearth ideas, and foster meaningful relationships built on trust. We believe that great marketing propels business forward and great partners show you just how far you can go. Come be a part of the Infinity crew and see why we're better together.

Our Purpose

We exist to drive growth through relationships that empower people to make a difference.

Our Values

• Partnership - Teamwork is in our DNA. Every client is a partner, and every project is a shared journey toward something greater. We'll always pursue a win-win, and we insist on mutual respect and empathy.
• Integrity - Trust is earned through action, and we're here to build lasting trustwith our clients and each other. We stand by our word, we are boldly transparent, and we hold ourselves to high ethical standards.
• Curiosity - Deep discoverydrives serious progress. By asking thoughtful questions, exploring new ideas, and challenging assumptions, we uncover bold solutions to stay ahead of the curve - so you can, too.
• Results - Achieving your goalsis our goal too. From first consultation to final delivery, we set clear expectations, measure progress, and work relentlessly to drive performance and help your business grow.
• Humility - Growth comes from listening, learning, and adapting. By owning our mistakes, embracing feedback, and serving others, we turn challenges into stronger relationships and better outcomes.

Position Summary

The Media Coordinator is an entry-level position that supports the Media team with billing, budget tracking, campaign management, reporting, and day-to-day account coordination. Working closely with experienced Media Buyers, this role provides an opportunity to develop foundational skills in media planning and buying while gaining hands-on experience with industry tools, platforms, and processes.

The ideal candidate is detail-oriented, organized, proactive, and eager to learn. Success in this role requires strong attention to detail, the ability to manage multiple priorities, and a willingness to collaborate with team members to support the execution of successful media campaigns.

This position offers opportunities for professional growth and development, with the potential to advance into a Media Buyer role as skills and experience develop.

Position Responsibilities

Budget and Billing

• Process support - support the end-to-end billing process, including order setup and billing summary management and fluency.
• Maintenance - maintain media budget spreadsheets as directed, ensuring billing summaries are updated to reflect the most recent changes.
• Proactive troubleshooting - bring solutions, not just problems, forward when something doesn't match - flag it early and suggest a fix.

Buying (Execution Under Buyer Direction)

• Platform setups - execute platform setup tasks per documented campaign setup guides; help keep that documentation fresh and consistent.
• Pixel and tracking awareness - understand what is being tracked on supported accounts and how it relates to campaign setup.
• UTM and GA4 - maintain tracking consistency per the structure the Buyer has established.
• SLDs - keep SLDs up to date on supported accounts.
• Quality control - QC your own work before it goes to the Buyer - spell-check, incorporate prior feedback, and verify accuracy.
• Optimizations - maintain optimization tracking documents/lists as directed, and test using AI to support recommendations based on what the data shows.

Reporting

• Support report production using established templates - avoid simply changing numbers without adding a fresh read on what they mean.
• Suggest dashboards or visuals that would make reporting clearer, and ask when unsure what would help.
• Use raw data exports and AI tools, as directed, to help support narrative-building; keep reporting fresh rather than repetitive.

Communication

• Communicate proactively with internal teams (Business Services, Buyer, Client Services) and vendors.
• Surface challenges or roadblocks immediately rather than letting them sit.
• Default to a call or Teams conversation over a long back-and-forth in Slack or email when troubleshooting.
• Bring concise, clear updates - and, where possible, an initial read on the issue.

Growth and Scope

• Learn and follow established departmental processes and tools; build fluency in the internal tool kit.
• Work within the specific, written scope of ownership the assigned Buyer has defined for each supported account, and proactively ask for that scope to expand as skills develop.
• Complete structured onboarding covering agency background and department processes and expectations, followed by account-specific training handed off by the assigned Buyer.

Essential Skills and Experience

• Bachelor's degree in marketing, advertising, communications, or related field preferred; equivalent internship or coursework experience considered
• 0–2 years of professional experience (entry-level; media or advertising internship experience a plus)
• Strong attention to detail and organizational skills
• Basic familiarity with digital advertising platforms, or demonstrated willingness to learn quickly
• Clear, professional written and verbal communication
• Comfortable receiving direction and feedback, and proactive about asking questions
• Willingness to learn AI-assisted workflows for reporting and optimization support

Benefits

• Health, dental, and vision insurance
• 401(k) with matching
• Hybrid + remote options
• Open PTO
• Phone stipend
• Professional development

Physical Requirements/Working Conditions

Required Physical Activities

• Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Applying pressure to an object with the fingers and palm.

Physical Requirements

• Sedentary work. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Visual Acuity Requirements:

• The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; extensive reading; etc.

Working Conditions

• The worker is not substantially exposed to adverse environmental conditions

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.