Join Our Mission at Infinite Legacy Healthcare data professional, medical records specialist, or detail-oriented clinical professional? Your next chapter starts here. Take your healthcare knowledge and analytical skills beyond traditional clinical or administrative roles. As a Data Quality Coordinator, you'll play an important role in evaluating donor records, identifying opportunities to improve donation outcomes, and supporting the quality and compliance of Infinite Legacy's clinical operations. Through systematic medical record reviews, data collection, performance analysis, and collaboration with internal and external partners, you'll help ensure accurate reporting, identify missed donation opportunities, and strengthen organizational performance. Working under the direction of the Supervisor, Quality Assurance & Performance Improvement, you'll review donor referrals and medical records to assess donor potential, evaluate referral practices, and monitor compliance with regulatory and accreditation requirements. You'll partner with teams across Infinite Legacy to ensure accurate donor data, identify trends and performance gaps, and provide meaningful information that supports quality improvement initiatives and our organizational mission. Who We're Looking For Detail-oriented, analytical professionals with an interest in healthcare, medical records, data quality, and continuous improvement. You understand the importance of accurate documentation, enjoy identifying patterns and trends, and take pride in producing reliable information that supports important organizational decisions. You bring strong organizational skills, sound judgment, and the ability to manage multiple priorities while maintaining accuracy and meeting deadlines. You're comfortable reviewing complex information, working with confidential medical records, and communicating findings to a variety of internal stakeholders. Whether your background is in health information management, healthcare administration, medical records, clinical data, or another related field, your ability to analyze information, recognize opportunities for improvement, and support data-driven decisions can translate directly to this role. Experience with medical terminology, electronic medical record (EMR) systems, data collection, and reporting is valuable. Most importantly, you're curious, dependable, and motivated by the opportunity to use healthcare information to improve donation processes and help save and heal lives. Why You'll Love Working Here
Benefits
- Medical, dental, and vision insurance with exceptionally low employee costs and deductibles.
- 401(k) with a 6% employer match, with employee contributions 100% vested from day one.
- Generous paid time off, plus 10 company-paid holidays and one personal day annually.
- Company-paid life insurance and short- and long-term disability insurance.
- Tuition reimbursement and pet insurance discounts.
- Opportunities for professional development and specialized education in organ and tissue donation.
- A mission-driven workplace where your analytical skills and attention to detail help improve donation outcomes and support life-saving work.
A Day in the Life
- Conduct timely, systematic reviews of donor referrals and medical records to evaluate donor potential, referral compliance, and performance throughout the donation process.
- Review clinical documentation and medical history to identify information relevant to donor suitability, including brain and organ function, infectious disease processes, autoimmune conditions, communicable disease agents, certain cancers, and other clinical considerations.
- Collect, analyze, and report objective data to support donor potential assessments, identify missed opportunities for donation, and evaluate the effectiveness of referral processes.
- Use medical record review findings to identify trends, performance gaps, and opportunities for improvement across hospital partners and Infinite Legacy clinical operations.
- Collaborate with internal departments to ensure accurate and timely donor data entry, reconciliation, and compliance with regulatory reporting requirements.
- Serve as a resource and liaison to internal teams in investigating and resolving data entry discrepancies and documentation issues.
- Compile and submit routine performance, quality, and regulatory reports to organizational leadership and external regulatory and accreditation organizations, including OPTN and SRTR, within established deadlines.
- Assist with documenting non-conformances and deviations from established practices in the electronic quality management system and participate in non-conformance review meetings.
- Support the Supervisor of Quality Assurance & Performance Improvement in monitoring key performance indicators and evaluating the effectiveness of improvement initiatives.
- Participate in quality improvement projects and organizational strategic initiatives that support Infinite Legacy's mission, vision, and values.
- Maintain appropriate electronic medical record (EMR) access across available hospital systems while safeguarding the confidentiality of all patient, donor, and recipient information.
- Participate in organizational and departmental training, annual competency requirements, and reviews of training programs to support compliance with current standards and requirements.
- Attend Clinical Operations staff meetings to share information, communicate findings, and identify opportunities for process improvement.
- Prepare routine correspondence, reports, and documentation, including materials that may contain confidential or sensitive information.
- Collaborate with leadership in the development, revision, review, and implementation of Standard Operating Procedures (SOPs).
- Partner with the Quality Control Supervisor in reviewing and maintaining quality systems documentation and associated records.
- Other duties as assigned.
What You'll Need
- Associate's or bachelor's degree from an accredited college or university with major coursework in medical, science, or a related discipline preferred; equivalent work experience may also be considered.
- Knowledge of medical terminology and healthcare documentation, with experience in electronic medical record (EMR) or health information management systems preferred.
- Experience with data collection, data management, reporting, or analytical processes preferred.
- Demonstrated interest in healthcare technology, clinical workflows, and data systems.
- Strong analytical and critical thinking skills, with the ability to review complex information, recognize patterns, and identify discrepancies or opportunities for improvement.
- Excellent written and verbal communication skills, including the ability to present information clearly, accurately, and objectively.
- Strong interpersonal and customer service skills, with the ability to collaborate effectively across multiple departments and with external partners.
- Exceptional attention to detail and organizational skills, with a commitment to maintaining accurate and complete documentation.
- Strong time management skills and the ability to prioritize multiple responsibilities while consistently meeting deadlines.
- Proficiency in Microsoft Office Suite, including Excel, Word, and other related software applications.
- Ability to work independently, exercise sound judgment, and manage confidential and sensitive information with discretion.
- Professionalism, adaptability, and the ability to respond effectively to changing priorities and organizational needs.
- Ability to travel to Infinite Legacy regional offices and hospitals throughout the Donor Service Area.
Nice to Have
- Previous experience in medical record review, health information management, clinical documentation, or healthcare quality assurance.
- Familiarity with organ and tissue donation processes and donor eligibility considerations.
- Knowledge of OPTN requirements, SRTR reporting, and regulatory or accreditation standards applicable to organ procurement organizations.
- Experience working with electronic quality management systems, non-conformance documentation, or quality improvement initiatives.
- Experience analyzing clinical data, monitoring key performance indicators, and preparing performance or regulatory reports.
- Familiarity with hospital EMR platforms and medical record reconciliation processes.
- Experience identifying documentation discrepancies, evaluating clinical workflows, and supporting process improvement initiatives.
- Background in healthcare administration, clinical operations, health information technology, or a related discipline.
Schedule & Travel Requirements This position requires a combination of focused medical record review, data analysis, and collaboration with internal departments and hospital partners to support quality assurance and organizational performance.
- Full-time position with responsibilities driven by medical record review deadlines, reporting requirements, and departmental priorities.
- Travel to Infinite Legacy regional offices and hospitals throughout the Donor Service Area as needed (Maryland and Northern Virginia).
- Regular collaboration with internal departments, organizational leadership, and external partners.
- Ability to manage multiple concurrent assignments while meeting established review and reporting deadlines.
- Flexibility to adjust priorities based on organizational needs, regulatory requirements, and quality improvement initiatives.
Ready to Apply? If you're passionate about healthcare data, quality improvement, and using information to make a meaningful difference, we'd love to hear from you. Bring your analytical skills, attention to detail, and commitment to accuracy to Infinite Legacy. Help us identify opportunities, strengthen clinical processes, and improve the quality of our donation practices. Together, we can help save and heal more lives through organ, eye, and tissue donation. We are an equal opportunity employer and support diversity in our workplace.
