Clinical Educator

General Job Summary:

Under the general direction of the Manager, Clinical Education, the Clinical Educator is responsible for the development, deployment, and evaluation of organization and department-based education and training, with special emphasis on clinical process related priorities. This position is responsible for enhancing the delivery of effective employee training programs through innovation, continuous improvement, and adoption of national best practices and standards in training. Position may require travel to Infinite Legacy regional offices.

Education and Experience:

• Bachelor’s degree from an accredited college or university with major coursework in nursing or health sciences related field; or in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required.
• Minimum of 3 years’ emergency or critical care experience (or clinically equivalent experience).
• Minimum of 2 years’ experience in preceptor and trainer responsibilities.

Required Skills/Abilities:

• Skill in creative and adaptive training material planning, design, implementation, maintenance, and evaluation.
• Knowledge of applicable laws, regulations, statutes, and codes related to organ, eye, and tissue donation.
• Knowledge of training techniques, assessments, and research methods. Ability to demonstrate high standards of customer service and accountability for program results.
• Strong written and verbal communication, collaborative skills, relationship building, and problem analysis attributes. Demonstrated ability to establish priorities and function independently.
• Maintains confidentiality related to all aspects of interactions with new and tenured employees as it relates to performance.
• Ability to travel to regional offices.

Duties/Responsibilities:

• Collaborates with the Manager, Clinical Education, in the development of comprehensive training plans for all job roles during the initial training period, and in the assessment of ongoing competencies.
• Develops curriculum for organization’s training and ongoing education programs, including Donation University, clinical field experiences, and Quality and Human Resources compliance programs.
• Participates in the onboarding training and orientation process, including progress check-ins, to provide progress assessments and updates for new employees, as well as complete all associated documentation.
• Collaborates with trainers to participate in training assessments and process confirmations across the service area.
• Facilitates the presentation of didactic training topics in Donation University and other venues, to include diverse organization related topics.
• Serves as a clinical subject matter expert (SME), with special focus on donation related field processes.
• Collaborates with Education Team and department supervisors to develop and maintain a pool of qualified SMEs as training faculty for Donation University and other education venues, ensuring their competency in selected topics and providing ongoing training in group and/or individual facilitation.
• Performs training needs assessments using a variety of sources, such as employee feedback, performance data, learning needs assessments, training metrics, non-conformances, process confirmation, and testing tools in support of identifying gaps in training, skills, and performance.
• Participates in tracking, analysis and reporting of all data elements associated with the Education Team’s metrics. In conjunction with the Vice President of External Affairs and Education and other leadership, participates in on-going data analysis to target specific areas for improvement.
• Monitors the performance of new employees during their initial training period, to assess any gaps in training retention or behavior and provide timely feedback to VP, employee supervisor, and Human Resources as indicated.
• Provides oversight and actively participates in all aspects of simulation programs in collaboration with appropriate organization employees, to include development of materials, facilitation of programs, collation of data, evaluation of results, and integration of process improvements.
• Facilitates all aspects of standardized participant (SP) onboarding, scheduling, performance evaluation, and continuing education initiatives.
• Develops multi-media training opportunities, in collaboration with appropriate personnel, through the use of web-based technologies, in-class lectures, defined field experiences, and simulation labs.
• Provides effective, accurate, and easy to use educational resources to training participants that can be used as reference materials post-training.
• Collaborates with Education Team members in managing the organizational LMS, to include assignments, delivery, tracking, metrics, and report analysis.
• Participates in ongoing initiatives with assigned personnel to track and measure competency for new and tenured team members via the use of meaningful metrics, innovative learning modalities, process confirmation, and ongoing competency maintenance.
• Maintains knowledge base related to donation related processes, as well as education related concepts and technologies.
• Participates in developing and presenting workshops, in-services, and training modules related to all clinical practice areas, health/safety, education technologies, and other areas as assigned.
• Participates in organizational education related committees as directed by leadership.
• Other duties as assigned.

Join Our Team & Enjoy Great Benefits! At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family.

Our Benefits Include:

• Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones.
• Paid Time Off: Take the time you need to relax and recharge.
• 401K: Plan for your future with employer contributions.
• Life & Disability Insurance: Peace of mind, no matter what happens.
• Pet Insurance Discounts: Because your furry friends matter too!
• Tuition Reimbursement: We support your growth and development with education assistance.

Join our team today and experience a workplace that truly values you!