MANAGER, TRAINING OPERATIONS (223A111026)

TARGET SALARY: Up to 120,000.00 DOQ Who we are Infinite Campus is an educational software company that helps K12 school districts manage their day-to-day operations. We’ve been around for over 30 plus years and are the most trusted name in student information. Our customers include school districts across the United States and our products support more than ten million students.

What you’ll do The Manager, Training Operations will provide strategic and operational leadership for training, learning, and enablement initiatives that support employee development, customer education, implementation readiness, and product adoption at Infinite Campus. This role will lead and develop a large, multifunctional team responsible for employee onboarding and development, customer training, eLearning, and scalable learning solutions that improve the overall customer and employee experience. Working collaboratively across Customer Enablement, Customer Experience and Support, Product Development, and Business Development, the Manager will align training programs, technologies, and resources with organizational objectives and the broader customer journey. They will oversee learning management system administration, manage budgets and vendor relationships, establish operational priorities, and guide complex initiatives that improve training effectiveness and business outcomes. Through data-driven decision-making, stakeholder feedback, and continuous improvement, this individual will develop scalable training enablement solutions, evaluate emerging technologies, including AI-powered learning tools, and strengthen employee engagement, product adoption, and measurable business impact.

Who you are You will be a collaborative, forward-thinking leader who is passionate about developing people, improving learning experiences, and delivering measurable outcomes for both employees and customers. This individual will combine strategic thinking with strong operational execution, demonstrating the ability to lead diverse teams, navigate complex initiatives, and build productive relationships across business functions. They will be comfortable balancing organizational priorities, employee development, customer needs, and evolving technologies while fostering a culture of accountability, innovation, engagement, and continuous improvement. The ideal candidate will be adaptable, emotionally intelligent, and an effective communicator who approaches challenges with sound judgment, a solutions-oriented mindset, and a willingness to embrace change. They will enjoy coaching employees, encouraging collaboration, resolving challenges constructively, and using data and feedback to continuously strengthen training programs and operational effectiveness. Success in this role requires someone who can connect learning and enablement initiatives to broader business objectives, inspire high-performing teams, and help advance the overall customer and employee experience at Infinite Campus.

Your skill-set The ideal candidate will bring demonstrated experience in training operations, learning and development, customer enablement, and people leadership, with the ability to manage multifunctional teams and complex initiatives. They should possess strong skills in operational planning, resource prioritization, performance management, cross-functional collaboration, stakeholder alignment, and change management. A solid understanding of learning management systems (LMS), learning experience platforms (LXP), training technologies, and eLearning tools is important, along with the ability to apply data analysis, feedback, and performance insights to evaluate program effectiveness and improve learning experiences. The right candidate will demonstrate strategic thinking, strong relationship-building capabilities, effective communication, conflict resolution, and the ability to align training and enablement programs with business objectives. They should also be skilled in coaching and developing employees, fostering engagement and accountability, managing competing priorities, and identifying opportunities to leverage emerging technologies and scalable learning solutions to improve operational efficiency and customer outcomes.

What we offer

A highly competitive compensation package that reflects our commitment to the people who work here. No matter where you’re at in life, we’ve got you covered. • Medical • Onsite Health Center for employee and family • Teledoc • Dental • Vision • Health Savings Account • Flexible Spending Accounts • Short & Long Term Disability • Life and ADD insurance • Generous paid time off (PTO) • Holiday pay • Employee Assistance Program • 401k • Employee Stock Option Plan • Education Assistance • Daily free lunch and beverages at our onsite restaurant

A relaxed work environment that embraces onsite in person collaboration with some flexibility to work offsite (remote). Infinite Campus is a place where smart, talented people work together with other smart and talented people every day.

What we live by We solve problems at Infinite Campus. Driven by our mission and vision to Transform K12 Education®, we build solutions to serve K12 education and empower change for the better. We have shown that by adapting and applying technology and practices used by the private sector to K12, educators can be more productive in their daily tasks, and accomplish things previously thought to be impossible

Not sure if this is for you? We want a diverse team, with a broad range of experience and perspectives. If this job has piqued your interest, but you’re not sure if you qualify, apply anyways! We carefully consider every application and will either move forward with you, find another team or position that might be a better fit, keep in touch for future opportunities, or send you off with our gratitude and a thank you for your time.

Equal Opportunity Employer Infinite Campus, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Infinite Campus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Infinite Campus, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Infinite Campus’ employees to perform their job duties may result in discipline up to and including discharge.