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Assistant Operations Manager - Newark, OH
TWO-TAC LLC
Newark, OH
As a key member of the operations team, the Assistant Operations Manager plays a critical role in sustaining service quality, scaling operations, and ensuring AMERI-CANS continues to…
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Front Office Administrative Assistant
St. Mary's Catholic Church, Temple
Temple, TX
…organizational and administrative support to the Pastor, Business Manager, and parish staff. The position supports parish ministry within the framework of Catholic teaching and parish and…
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Branch Manager III
Fidelity Bank
Raleigh, NC
…implementing, and leading the branch's marketing and business development plan. Coaches branch staff on ways to increase sales and provide high quality customer service. Is responsible and…
Added 1 min ago
WS
Operations Manager
Wal-Mart Stores Texas, LL
TX
- $65,000 to $100,000 USD / year
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service…
Added 1 min ago
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(USA) Operations Manager I-1
Sam's West, Inc.
United States
- $92,400 to $138,600 USD / year
Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional…
Added 1 min ago
Senior Manager, Business Development - Packaging
Michelman
Cincinnati, OH
The Senior Business Development Manager - Packaging is a high-energy individual who can excite, connect and collaborate with converters (from machine operator to owner), brand owners,…
Added 1 min ago
Security Manager Senior, Identity Controls Governance
PNC Bank NA
United States
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
Added 1 min ago
Security Manager Senior, Identity & Access Management Operations
PNC Bank NA
Farmers Branch, TX
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
Added 1 min ago
Finance, Accounting & Tax Lead Senior
PNC Bank NA
PA · Birmingham, AL · Cleveland, OH
You'll work closely with partners across Finance, Risk, Operations, Corporate Controllers, Regulatory Reporting, and the lines of business to tackle tough reporting questions, stay ahead of…
Added 2 mins ago
Medical Center Manager
Concentra
Baltimore, MD
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support…
Added 3 mins ago
Training Coordinator, Aerospace Manufacturing
PPG
Grand Prairie, TX
In this role you will work on-site at our Grand Prairie, TX facility and report directly to the Operations Learning Manager.
Added 3 mins ago
SO
Education Ombuds Manager
State of Washington
Olympia, WA
- $110,000 to $120,000 USD / year
Be a leader, advocate, and catalyst for positive change in education. As the Education Ombuds Manager, you’ll provide leadership and oversight for key OEO programs and staff, helping ensure…
Added 3 mins ago
SO
Energy/Utilities Engineer 3
State of Washington
Lacey, WA
- $84,528 to $110,952 USD / year
Reporting to the Telecommunications Section Manager, the Energy/Utilities Engineer 3 (E/UE 3) investigates, evaluates, and analyzes potentially interrelated engineering, legal, policy, and…
Added 4 mins ago
Store Manager - 7025
Five Below Inc
Sheboygan Falls, WI
…driving force behind an awesome store experience - balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a…
Added 4 mins ago
Apartment Service Manager
Stoa Group
Flowood, MS
Stoa Group is seeking a full-time Service Manager to lead maintenance operations at one of our multifamily communities. At Stoa Group, being a manager is much more than sitting behind a…
Added 5 mins ago
Operations Manger- Cylinder Manufacturing
NATURAL GAS FUEL SYSTEMS LLC
Roanoke, TX
The Operations Manager, Cylinder Manufacturing is responsible for the day-to-day operation and execution of the cylinder manufacturing department, ensuring production requirements are…
Added 5 mins ago
Asset Protection & Safety Lead
Carvana
Hoffman Estates, IL
…ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re…
Added 5 mins ago
Global Technology Program Manager
RSM US LLP
NY
RSM is seeking a highly experienced Global Technology Program Manager to lead the development and deployment of RSM’s Global Audit Platforms, a strategic multi-year transformation…
Added 6 mins ago
Advanced Distribution Controls Field Service Engineer
Honeywell
Houston, TX
As an Advanced Distribution Control Systems Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers. You…
Added 6 mins ago
Farm Manager - Proving Grounds │Pocomoke Farms (Pocomoke City, MD)
Cobb-Heritage LLC
Pocomoke City, MD
1ST SHIFT (United States of America)Farm Manager, Proving Grounds- Pocomoke Farms (Pocomoke City, MD)
Added 6 mins ago
Vault Supervisor
Loomis Armored US, LLC
Austin, TX
Developing and maintaining customer service capabilities among all operations staff.
Added 6 mins ago
Back-End Dept Supervisor
Lowes
West Mifflin, PA
The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
Added 6 mins ago
Night Operations Department Supervisor
Lowes
Wichita, KS
The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
Added 7 mins ago
Front End Department Supervisor
Lowes
Zionsville, IN
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Added 7 mins ago
AS
Retail Lead Associate (Reduced-Time)
Amazon.com Services LLC - A57
Philadelphia, PA
- From $20.8 USD / hour
…to delighting our customers. You will assist with customer service operations and floor leader…

Industrious

General Manager - NYC

New York, NY, United States

$120,000 to $135,000 USD / year

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Job details

Pay: $120,000 to $135,000 USD / year
Posted: Nov 3, 2026

Original job description

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.

To learn more, visit www.industriousoffice.com/careers http://www.industriousoffice.com/careers.

About the Role:

As the General Manager of our New York City market, you’ll manage the daily operations of 5-10 locations and oversee a team of 20+ hospitality and operations staff. You’ll set the strategic direction for the market and be responsible for driving customer experience, sales, and operational excellence.

What skills will I need to be successful in this role?

People Management

You’re excited about growing a high-performance team through hiring, building trust, coaching, and inspiring. You know how to drive engagement within your team, so they always want to go the extra mile. You’re the first person to celebrate their successes but know how to have the tough conversations needed to drive change.

In this role, you’ll report to a Regional Director and oversee a team of 5-8, consisting of Assistant GMs, Member Experience Managers, and Member Experience Associates.
We are looking for people with a proven track record of success in multi-unit management, who have led teams of 10+ to deliver exceptional results.

P&L and Performance Metrics

You have an owner/operator mentality when it comes to managing a P&L. You are adept at analyzing data, identifying trends and issues, and knowing the levers you need to pull to maximize profitability. You are always looking to develop the commercial acumen and business understanding of your team, so they become better managers of their locations.

In this role, you will have full ownership of the P&L for your market. Your success will be measured based on performance against metrics including Unit EBITDA and NPS.
We are looking for people who have experience with P&L management and have a proven track record of developing strategies that drive P&L performance.

Sales and Revenue Management

You have your finger on the pulse of sales in your market. You know our product, why members want to join us, and how to ensure they stay. You love coming up with innovative ways to drive sales at a local level and are comfortable negotiating complex deals with large potential customers. You’re energized by delivering sales coaching to improve your team’s skills and outcomes.

In this role, you will manage locally-based Area Sales Leads who are responsible for managing the end-to-end sales process and pipeline. You’ll be hands-on with your market’s most complex deals, and launch new locations as your market expands.
We are looking for people who have experience managing sales teams in an in-person, direct-to-customer environment.

Hospitality & Member Experience

You live and breathe hospitality. Not only do you know what great service looks like, but you know how to coach and inspire your team to deliver it. You have an eye for the details, and place customer experience at the forefront of everything your team does.

In this role, you’ll manage a front-line team whose goal is to create a workplace experience that welcomes, empowers, and delights our members. You’ll work hand in hand with cross-functional partners in Facilities and Member Tech to deliver our best-in-class member experience.
We are looking for people who have worked in high-touch service environments and have consistently delivered excellent customer experience.

How will you be compensated?

The annual base compensation range for this role is between $120,000 and $135,000.

The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications You will also be eligible for an annual bonus calculated based on individual and company performance.

Base and bonus compensation are just two components of Industrious’ total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, long-term incentive plan, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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More about this job

Skills

Customer experience
Sales
Team leadership
Coaching
Manage hospitality revenue
Manage sales teams

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