Program Coordinator- Delco

Basic Qualifications:

Education/Training: Bachelor’s degree preferred. Degree in a social services discipline preferred.

Skill(s): Strong written and verbal communication skills. Ability to read and write in English, moderate mathematics skills required; proficient interpersonal relations and communicative skills; auditory and visual skills; satisfactory completion of post-offer pre-employment physical exam and drug test as required. Completion and clearance of a criminal background check and a child abuse clearance. Has a valid driver’s license with a clear three-year driving record.

Physical Requirements: Ability to perform the physical duties required of Direct Care Worker. Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in providing various care; and operate a vehicle. The employee must be able to regularly lift and/or move up to 40 pounds and occasionally must lift and/or move up to 50 pounds, including transferring of client.

Experience: Minimum of 5 years’ experience working in the field of developmental disabilities with at least 3 years of supervisory experience.

General Responsibilities: The Program Coordinator is responsible for the daily operation of the assigned Vocational Program, Day Program, and Community Participation Program. She/he works to ensure that services are delivered in accordance with an individual’s plan. The Program Coordinator is also responsible for ensuring that agency and regulatory guidelines are met.

Standard Requirements

• Supports the Mission and values of Indian Creek Foundation and the program.
• Promoting a culture of positive relationships, shared goals, inclusiveness, and teamwork.
• Is knowledgeable of Individual rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all individuals served in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:
• Safety, including staffing ratio, staffing assignments, universal precautions and safe work practices, medication administration, established fire/safety plans, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
• Confidentiality of all data, including individuals served, employee and operations data.
• Compliance with all regulatory requirements and agency policies as required by Human Resources, licensing, and funding agencies.
• Demonstrate knowledge and compliance with HIPAA standards.
• Conducts oneself in a professional manner when representing Indian Creek Foundation.
• Functions well as a member of the Day Management Team:
• Cooperates and works together with all co-workers; plan and complete job duties with minimal direct supervision, including appropriate judgment.
• Uses tactful and appropriate communications in all situations.
• Report and follow up regarding reported complaints, problems, and concerns with appropriate personnel.
• Promotes positive public relations with individuals served, family members, other team members and community.
• Completes requirements for training, acceptable attendance, dress codes including personal hygiene, and other work duties as assigned. Follows the Code of Conduct in the performance of duties.
• Complete all documentation to ensure compliance with all regulations and agency policies.
• Completes annual compliance HIPAA training and exhibits behavior as set forth by the Code of Compliance in performance of duties

Essential Duties

• Provides leadership and management to staff who support individuals in their vocational, day and community support programs.
• Oversees the implementation of programming and services for all individuals, including life skills, habilitative activities, vocational training, and job placement.
• Provides guidance and supervision to the Program Specialists Supervisor and the Program Supervisor.
• Monitors service delivery and staff interactions through direct observation and monitoring of assigned programs and review of documentation.
• Works collaboratively with Program Specialists to develop individuals’ supports plan.
• Manage the program vehicle fleet.
• Advocates for and encourage the growth and development of individuals served.
• Oversees the hiring, training, supervising and the evaluation of the performance of staff.
• Oversees the marketing of services to potential consumers and community partners and civic organizations.
• Explores opportunities for job placement, volunteerism, and community involvement for individuals.
• Maintains and increases revenue through the efficient use of resources.
• Participates in the assessment and admission of individuals.
• Regularly review individual progress to ensure that they are appropriately placed.
• Regularly review program expenses and petty cash fund.
• Is knowledgeable of, and complies with, all relevant agency policies as well as State and Federal Regulations; including but not limited to; Wage and Hour Regulations; PA Code 2380 and 2390 Regulations and regulations related to compliance with the CMS Waivers
• Actively participates in all aspects of the licensing and recertification process.
• Actively participate in the Incident Management process, to include the management and reporting of incidents as occurring; maintaining Investigator certification; and participating in Point Person/Investigator on-call as assigned.

Other Duties

• Serves as the Program Specialist for assigned individuals when necessary.
• Assists the Director or Director’s Designee with various administrative tasks to support the operation of the division.
• Serves as an agency liaison between county/state agencies.
• Attends county, regional and state meetings as assigned.
• Meets and maintains required training and certifications.
• In the absence of the Director or Director Designee, the Coordinator will assume program duties as assigned.

Job Location

Cowpath Road campus

Equipment/machines used in the performance of this job

Must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job:

• Office Equipment (including copiers and fax machines)
• Computers (must be proficient in the use of Microsoft Word, Excel and Email)
• Credible
• Paycor
• Vehicles
• Mechanical Lifts
• Various other equipment and supplies

Receipt and Acknowledgment

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements, and, at this time, I know of no limitations which would prevent me from performing these functions. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations.
• I have read and understand this job description.