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Added 2 hours ago
Business Intelligence Programmer Analyst
Default - MMO
Cleveland, OH
…technical approaches to ensure the successful achievement of client…
Added 4 hours ago
Specialty Transplant Billing Operator
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Colorado Springs, CO · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Williamsville, NY
…ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent…
Added 4 hours ago
Child Welfare Business Analyst - Human Service Transformation
Deloitte US
Baltimore, MD · Charlotte, NC · Chicago, IL · Dallas, TX · Lake Mary, FL · Mechanicsburg, PA · Miami, FL · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Tallahassee, FL · Tampa, FL
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 4 hours ago
Child Welfare Senior Consultant Business Analyst - Human Service Transformation
Deloitte US
Baltimore, MD · Charlotte, NC · Chicago, IL · Dallas, TX · Lake Mary, FL · Mechanicsburg, PA · Miami, FL · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Tallahassee, FL · Tampa, FL
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 4 hours ago
Child Support Senior Consultant Business Analyst - Human Service Transformation
Deloitte US
Baltimore, MD · Charlotte, NC · Chicago, IL · Dallas, TX · Lake Mary, FL · Mechanicsburg, PA · Miami, FL · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Tallahassee, FL · Tampa, FL
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 4 hours ago
Child Support Business Analyst - Human Service Transformation
Deloitte US
Baltimore, MD · Charlotte, NC · Chicago, IL · Dallas, TX · Lake Mary, FL · Mechanicsburg, PA · Miami, FL · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Tallahassee, FL · Tampa, FL
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 4 hours ago
Encore Digital Controllership Senior Controllership
Deloitte US
Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Los Angeles, CA · Morristown, NJ · NY · Philadelphia, PA · San Diego, CA · San Francisco, CA
…This program offers an opportunity to improve your skills in a client service environment coupled with mentorship to help support professional growth. The Encore program is an excellent…
Added 4 hours ago
Business Analyst - Human Service Transformation
Deloitte US
Des Moines, IA
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 4 hours ago
Epic Application Analyst - Interconnect-Senior Consultant
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Davenport, IA · Des Moines, IA · Fort Worth, TX · Hartford, CT · Houston, TX · Huntsville, AL · Jersey City, NJ · Kansas City, MO · McLean, VA · Mechanicsburg, PA · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · New Orleans, LA · Philadelphia, PA · Pittsburgh, PA · Princeton, NJ · Raleigh, NC · Richmond, VA · Rosslyn, VA · San Antonio, TX · Seattle, WA · St. Louis, MO · Stamford, CT · Tulsa, OK · Westlake, TX
…collaborative environment? As an experienced Epic Application Analyst – Interconnect Sr Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant…
Added 4 hours ago
RCM Training and Quality Analyst
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
…collaborative environment? As an experienced RCM Training and Quality Analyst, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive…
Added 12 hours ago
Accounts Payable Analyst
M & M Staffing Agency, LLC
Flossmoor, IL
Added 13 hours ago
Cloud Architect
TECHGROUP AMERICA INC.
BALDWIN, NY
…microservices-based applications using Docker, Azure Kubernetes Service (AKS), ASP.NET Core, & Azure IaaS/PaaS services. Implement cloud security, monitoring, governance, disaster recovery,…
Added 13 hours ago
Data Analyst, Transformative Change Disputes, Claims & Investigations
Stout
NEW YORK, NY
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide…
Added 14 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Columbia, SC · Greenville, SC
Strong written and verbal communication, presentation, client service and technical writing skills.
Added 14 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Charleston, WV
Strong written and verbal communication, presentation, client service and technical writing skills.
Added 15 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Montgomery, AL · Huntsville, AL · Birmingham, AL
Strong written and verbal communication, presentation, client service and technical writing skills.
Added 15 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Grand Rapids, MI · Detroit, MI · Lansing, MI
Strong written and verbal communication, presentation, client service and technical writing skills.
Added 20 hours ago
BI
Board Certified Behavior Analyst, Enhanced Program
BEHAVIOR INTERVENTIONS INC
Mount Joy, PA
- $80,000 to $100,000 USD / year
Position: Board Certified Behavior Analyst- Enhanced Program
Added 21 hours ago
Oracle HCM Configuration Analyst
Edward Jones
Tempe, AZ
Reduces costs to the firm by developing and maintaining effective content and error-free code, which results in fewer service contacts and boosts client service excellence.
Added 22 hours ago
Applications Analyst II - Epic Certified Professional Billing Analyst
Tufts Medicine
Burlington, MA
This role focuses on the design, development, and implementation of information technology (IT) solutions in order to meet the organization's needs through new and existing applications,…
Added 1 day ago
IT Systems Administrator
State of Montana
Helena, MT
…identify solutions, provide recommendations, and assisting in the implementation of the chosen solutions. This position will manage assigned IT systems utilized by DNRC employees or OIT…
Added 1 day ago
Business Analyst - Human Service Transformation
Deloitte
Des Moines, IA
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte's Government and Public…
Added 1 day ago
Cash and Trade Processing Intermediate Analyst
Citigroup
Tampa, FL
The Cash & Trade Proc Int Assoc Analyst is an intermediate level role responsible for day to day processing of cash or trade instructions while assisting on any projects and initiatives…
Added 1 day ago
Technology Product Management Senior Analyst - Assistant Vice President
Citigroup
Rutherford, NJ
…platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient…
Added 1 day ago
Oracle HCM Configuration Analyst
Edward Jones
St. Louis, MO
Reduces costs to the firm by developing and maintaining effective content and error-free code, which results in fewer service contacts and boosts client service excellence.

INDEX ANALYTICS LLC

Sr. Researcher Analyst (51631)

Baltimore, MD, United States

$150,000 to $160,000 USD / year

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Job details

Pay: $150,000 to $160,000 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Overview

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our culture is a commitment to a dynamic, employee-friendly workplace, a supportive and collegial team environment, and meaningful career-development and educational opportunities.

Position Overview

Index Analytics is seeking a Senior Researcher to support government clients through policy research, advanced analytics, stakeholder engagement, and technical assistance. The Senior Researcher will bring experience with Medicaid and Children’s Health Insurance Program (CHIP) Eligibility and Enrollment Performance Indicators and will develop or apply working knowledge of HR1, Community Engagement, and the Working Family Tax Credit (WFTC). This role serves as a primary communications and technical-assistance resource, translating complex policy and data requirements into clear guidance for clients, states, partners, and other stakeholders.

Responsibilities

· Lead research and analysis related to Medicaid and CHIP eligibility, enrollment, retention, and access, with particular emphasis on Eligibility and Enrollment Performance Indicators.

· Interpret quantitative and qualitative data from eligibility and enrollment systems, T-MSIS Analytics File (TAF), claims, program oversight metrics, scorecards, performance reports, and other relevant sources to identify trends, gaps, and opportunities for improvement.

· Develop and maintain subject-matter expertise in HR1, Community Engagement, and WFTC policy, operational, reporting, and implementation requirements; candidates with adjacent experience and a demonstrated willingness to learn will be considered.

· Serve as the central point of contact for communications concerning HR1, Community Engagement, and WFTC, ensuring messages are timely, accurate, consistent, and appropriate for varied audiences.

· Plan, facilitate, and document technical-assistance calls with clients, states, partners, and other stakeholders; answer questions, explain requirements, resolve issues, identify follow-up needs, and track items through closure.

· Develop technical-assistance materials, frequently asked questions, presentations, talking points, training content, issue logs, guidance documents, reports, and draft manuscripts.

· Translate complex legislation, policy, program guidance, analytical findings, and technical requirements into clear, actionable information for policy, program, technical, and executive audiences.

· Research best practices and emerging requirements, assess operational implications, and develop recommendations that strengthen program administration, compliance, oversight, and beneficiary outcomes.

· Define analytical and research requirements with internal and external clients and deliver high-quality ad hoc analyses, data visualizations, and reports grounded in human-centered design and user-experience best practices.

· Apply statistical analysis, exploratory analysis, predictive modeling, data mining, and qualitative research methods to support evidence-based decisions and feature or solution development.

· Collaborate in an agile environment with researchers, data analysts, data scientists, policy subject-matter experts, designers, developers, and client teams.

· Apply Scrum and Kanban methodologies and use Jira to plan and track work, manage backlogs and workflows, monitor delivery progress, and report performance metrics.

· Manage user reporting access, including coordinating access requests, maintaining appropriate permissions, troubleshooting access issues, and supporting users.

· Manage competing priorities, communications calendars, meeting preparation, action items, and deliverable schedules while maintaining rigorous quality control.

Qualifications

· Bachelor’s degree in public health, public policy, health services research, statistics, data science, economics, social science, or a related field, with six (6) or more years of relevant experience. An MPH or other relevant advanced degree is preferred.

· Demonstrated experience analyzing Medicaid or CHIP eligibility and enrollment data, including Eligibility and Enrollment Performance Indicators.

· Experience with HR1, Community Engagement, and WFTC is preferred; candidates must otherwise demonstrate the ability and willingness to rapidly learn these subject areas and communicate them accurately.

· Strong facilitation and client-service skills, including experience leading technical-assistance calls, responding to stakeholder questions, explaining complex requirements, and coordinating follow-up.

· Excellent written and verbal communication skills, with the ability to manage high-volume communications and tailor information for technical and nontechnical audiences.

· Experience applying statistical methods such as distributions, hypothesis testing, regression, exploratory analysis, or predictive modeling to complex program or healthcare data.

· Proficiency in one or more analytical languages or platforms, such as Python, R, SQL, or PySpark. Experience with visualization tools such as Tableau, Power BI, or Amazon QuickSight is a plus.

· Experience with unstructured data, text analytics, natural language processing, large language models, knowledge graphs, ontologies, or taxonomies is a plus.

· Experience planning and conducting user-interface (UI) testing, documenting defects and usability findings, validating fixes, and communicating results to technical and nontechnical stakeholders.

· Experience with GitHub and continuous integration/continuous delivery tools such as Jenkins is a plus.

· Ability to produce polished presentations, reports, guidance, training materials, and other technical deliverables under tight deadlines.

· Experience using Databricks Dashboards to review, investigate, document, and communicate data-quality issues and findings to technical and nontechnical stakeholders.

· Experience managing state communications, stakeholder contacts, follow-up activities, and user access to State data and Information reporting.

· Prior experience supporting the Centers for Medicare & Medicaid Services or another government agency is preferred.

· U.S. citizenship or other authorization to work in the United States, physical residency in the United States for at least three of the past five years, and the ability to obtain a federal client badge and pass a Public Trust investigation.

Disclaimer

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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More about this job

Skills

Research
Stakeholder management
Community engagement
Reporting
Presentation skills
Regulatory compliance
Statistics
Data mining
Scrum
Kanban
Jira
Manage backlogs
Troubleshooting
Quality control
Social sciences
Communication skills
Python
R
SQL
PySpark
Tableau
Microsoft Power BI
Unstructured data
Natural language processing
GitHub
CI/CD
Jenkins
Databricks

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