Jobs in the United States

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Added 15 mins ago
Associate Dentist
The Staff Pad
Chicago, IL
This is an opportunity to provide quality patient care, build lasting patient relationships, and work alongside a collaborative dental team in a supportive clinical environment.
Added 26 mins ago
Senior Product Manager, Data Platform
Curinos Inc
New York, NY
…as common data platform tooling. This role includes people leadership of one direct report focused on methodology and semantic…
Added 35 mins ago
CL
Capital Project Coordinator
CYM Living LLC
Chicago, IL
- $80,000 to $85,000 USD / year
…This role plays a key part in maintaining and enhancing the quality of our properties through unit turns, property upgrades, inspection repairs, and other capital improvements. The Capex…
Added 37 mins ago
R
Store Manager
Rent-A-Center
Dayton, OH
- From $54,001 USD / year
Completion of RAC's Store Manager Development Program
Added 42 mins ago
W
Pharmacy Operations Manager
Walgreens
MISSOURI CITY, TX
- $22.5 to $35.75 USD / hour
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Added 42 mins ago
W
Pharmacy Intern
Walgreens
NASHVILLE, TN
- $19.5 to $31 USD / hour
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Added 42 mins ago
W
Pharmacy Intern
Walgreens
CLARKSVILLE, TN
- $19.5 to $31 USD / hour
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Added 42 mins ago
W
Pharmacy Intern
Walgreens
GALLATIN, TN
- $19.5 to $31 USD / hour
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Added 48 mins ago
SR
Associate, Healthcare Compensation Valuation - Valuation Advisory
Stout Risius Ross, LLC
Denver, CO
- $74,000 to $135,000 USD / year
Prepare clear, well-supported written reports and engagement documentation that meet Stout’s quality standards.
Added 50 mins ago
Engineer - Automation Engineering – Biologics- Lilly Medicine Foundry
Eli Lilly and Company
United States
Maintain the validated state of the site control system in line with Lilly quality standards including the development and execution of validation strategies and associated documentation.
Added 56 mins ago
PG
Full Stack Engineer – AI Healthcare
Premier Global Links
Mountain View · Mountain View, CA
- $140,000 to $200,000 USD / year
Contribute to cross-platform product development across web and mobile applications.
Added 1 hour ago
HH
Division AVP Regulatory and Accreditation
HCA Healthcare
Henderson, NV
- $123,448 to $185,182.4 USD / year
…agencies for regulatory compliance, and works closely with the quality and safety areas, leadership, and department leaders within the Facilities, to support facilitation, development,…
Added 1 hour ago
Enterprise Operations Manager
SAIC
Washington, DC
Effective team leadership skills required, including risk management, skill development, task prioritization, performance management, and mentoring/coaching of cross-functional team members.
Added 1 hour ago
Lead Electrical Hardware Reliability Engineer (Starlink)
SpaceX
Bastrop, TX
…one where you will regularly communicate findings to senior…
Added 1 hour ago
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Overnight Nurse Supervisor - Full-Time
Cura Health
Watkins, MN
- Full-time
The Overnight Nurse Supervisor provides leadership and clinical oversight during the overnight shift while ensuring residents receive safe, compassionate, and high-quality care. This…
Added 1 hour ago
Corporate Education Nurse- Need Two Years of Long Term Care RN Experience
Cura Health
Remote, United States
In this role, you will help strengthen clinical practice across long-term care teams by supporting staff development, education, and quality of care. This is an opportunity to make a…
Added 1 hour ago
CH
Assistant Director of Clinical Services
Cura Health
Le Sueur, MN
- $98,000 to $105,000 USD / year
This position is an important part of the day-to-day leadership of our nursing department. Working closely with the Director of Nursing and Administrator, the Assistant Director of Nursing…
Added 1 hour ago
CH
RN Infection Preventionist and Education Specialist
Cura Health
Long Prairie, MN
- $90,000 to $104,000 USD / year
Cura of Long Prairie is looking for an RN Infection Preventionist and Education Specialist to join our leadership team! They will supervise the total care and all nursing services in the…
Added 1 hour ago
STERLING REGIONAL MEDCENTER - EM - MEDICAL DIRECTOR
TeamHealth
CO
…physician who is passionate about clinical excellence, physician leadership, team development and delivering high-quality patient care. As FMD, you will provide clinical leadership and…
Added 1 hour ago
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Part Time - Fulfillment Associate - Flexible
Lowes
Sunnyvale, CA
- $19.5 to $20.55 USD / hour
- Part-time
Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Added 1 hour ago
Staff Regulatory Affairs Specialist
BD (Becton, Dickinson and Company)
Franklin Lakes, NJ
The Staff Regulatory Affairs Specialist will work in BD – Specimen Management providing regulatory leadership to cross-functional project teams from early development to new product…
Added 1 hour ago
ER
Property Claims Team Manager
EVEREST REINSURANCE COMPANY
Warren, NJ
- $156,000 to $225,000 USD / year
Provides supervision, mentoring, leadership, training and oversight to Claims Professionals;
Added 1 hour ago
Senior Program Manager of Production Programs Portfolio 1
L3Harris
Camden, NJ
The Program Manager oversees all efforts relating to contract execution and is responsible for planning, executing, and monitoring projects from beginning to end, according to strict…
Added 1 hour ago
Associate Director, PV Operations, PV Center of Excellence
Moderna Services, Inc.
Princeton, NJ
Collaborate with PV functional areas and stakeholders across Pharmacovigilance, Quality, Global Regulatory Sciences, Clinical Development, Medical Affairs, Commercial, Digital, senior…
Added 1 hour ago
Advanced Specialist, Project Management
Pearson
Trenton, NJ
…Product Management, Business Analysis, Architecture, Engineering, Quality Engineering, Operations, and executive stakeholders, ensuring squads stay aligned to business priorities,…

InComm Payments

Product Support Analyst I

Sandy, UT, United States
Columbus, GA, United States

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Job details

Apply by: Nov 3, 2027
Experience: 1+ years of experience in customer service.
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

InComm Payments is looking for highly motivated candidates wanting to expand their knowledge in the growing FINTECH industry. The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by providing second-level technical support. Our team provides global support for mobile & web-based applications, and we engage with retailers worldwide with terminal and point of sale solutions. We problem solve and create solutions related to InComm Prepaid Products (Virtual, Gaming, Gift, Health, General-Purpose, & Financial Reloadable cards). We are continuously expanding our support activities with new products, and we work in a multi-cultural, multilingual environment. We are looking for an individual that wants to help us deliver outstanding Operational Support. The incumbent will function in a highly collaborative team environment.

Answer inbound telephone calls, e-mail enquiries from corporate clients, consumers and selling partners.
Resolve inbound tickets assigned to the FLOS team. Resolve issues related to InComm Gifting & Financial card programs. (Gaming cards, phone cards, gift cards, pay as you go wireless products, health cards and financial products (gift & reloadable Visa, Amex, MasterCard).
Shift: Tuesday through Saturday 1:00AM to 9:30AM
Language component - English / Spanish / French preferred - English / Spanish required
Training for this position will require a flexible schedule. The training will generally be in the office Monday through Friday 8:30AM-5:00PM. The training may last 2-3 months.

Responsibilities

General Functions:

Open/resolve/escalate/close tickets.
Administrative tasks (partner account updates, provide activity reports).
Troubleshoot store-based terminal issues. Diagnose connectivity issues.
Troubleshoot point-of-sale-activation issues. Assist merchants when they have issues with their POS terminals, Account updates, card orders, invoicing.
Opening tickets to the appropriate technical teams when required.
Keep clients appraised on resolution progress.
Answer queries in timely manner in accordance with InComm’s and FLOS goals.
Understand, utilize and adhere to the Financial Services product support manuals to govern support activities.
Document activities in the Call Management and ticketing system as required.
Follow escalation procedures as required for outages ensuring that network operations Centre (NOC), senior managers and department managers are notified in a timely manner when escalations are received from merchants/selling partners.
Meet reporting requirements for call answering as designated by management; including but not limited to talk time, hold time, and availability.
Outbound calls as required.
Supporting more complex queries related to our financial products as channeled from our cardholder support unit (CS), our product development teams or other third-party vendors.
Review all inbound requests for Merchant Refunds; Wireless, Digital Content, Long Distance, 3rd Party Gift, Financial Services and others as required.
Analyze billing reports from multiple billing platforms.
Ability to accurately process credit and debit transactions, understanding the accounting behind each transaction.
Work with internal and external customers in a professional and effective manner to resolve requests for refunds by phone or email.
Maintaining familiarity with our prepaid financial services products, programs, developments and direction of the business in general.
Assist with the coordination of merchant set ups to support the sale of financial prepaid products. Onboarding, Training etc.
Other tasks and responsibilities as assigned by leadership team.

•

Qualifications

1+ years of experience in customer service.
Excellent verbal and written communication.
The ability to provide outstanding customer service.
Clearly demonstrated skills working in a team environment.
Computer literate and moderate technical skills preferred.
Ability to analyze and solve problems.
Multi-task in a fast-paced and changing environment.
Work prioritization and time management skills.
Language component - English / Spanish / French preferred - English / Spanish required

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier II

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More about this job

Skills

Technical support
Point of sale
Create solutions to problems
Financial products
Troubleshoot
Reporting
Onboarding
Customer service
Communication skills
Deliver outstanding service
Work as a team
Computer skills
Prioritization
Time management

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