Third Party Reproductive Coordinator

Aspire Fertility of Austin is a member of The Prelude Network, a leader in treatment for infertility. We are seeking a Third Party Reproductive Coordinator for our Austin office. The Third-Party Reproductive Coordinator supports patients and gestational carriers/donors throughout the fertility treatment process, serving as a key point of coordination between patients, clinical teams, and outside agencies. This role helps ensure clear communication, timely care coordination, and a compassionate experience throughout the third-party reproduction journey.

Hours: Monday through Friday, 7:00am - 4:00pm

Location: This position will be HYBRID after training, primarily WFH, with 1-2 days in clinic per month

Join our team and receive a $1,000 sign-on bonus!

Key Job Duties:

• Coordinate care for patients pursuing donor egg, donor sperm, embryo donation, or gestational carrier treatment.

• Serve as a primary point of contact for patients, intended parents, gestational carriers, donors, and third-party agencies.

• Coordinate treatment plans, appointments, testing, medications, and clinical requirements with physicians, nurses, and other members of the care team.

• Communicate treatment timelines, instructions, and next steps while ensuring patients understand their care plans.

• Collaborate with outside agencies, attorneys, reproductive endocrinologists, and other providers to facilitate timely completion of required documentation and medical clearance.

• Maintain accurate patient records and track treatment milestones, follow-up needs, and outstanding clinical requirements through each phase of care.

Education and Experience:

• High School diploma or GED, required
• 1-2 years of fertility experience REQUIRED, third party experience, preferred.
• Professional, Courteous and Compassionate
• Strong oral and written communication skills
• Bilingual Spanish a PLUS!

Why You'll Love Working Here – Our Amazing Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is available.
• Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
• Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
• Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
• Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
• Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
• Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
• Rewards for Connections: Earn extra money with our Employee Referral Program - your network is invaluable! Earn up to $2,000 for successful referrals.
• Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
• Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
• Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.