Jobs in the United States

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Added 4 mins ago
XE
Senior IT Architect (Integration)
Xcel Energy Services Inc
Denver, CO
- $112,200 to $165,000 USD / year
This Senior Integration Architect provides senior-level technical leadership for connecting AI capabilities with enterprise applications and trusted data. The role combines direct…
Added 4 mins ago
XE
Senior Data Architect
Xcel Energy Services Inc
Denver, CO · Minneapolis, MN
- $112,000 to $165,000 USD / year
The Senior Data Architect is a senior technical leader responsible for advancing enterprise data architecture and driving a data product operating model that connects project delivery to a…
Added 4 mins ago
PS
Senior Operations Work Coordinator
Public Service Co. of Colorado
Arvada, CO
- $32.7 to $45.67 USD / hour
…checking and job readiness. Identify and determine necessary project changes and communicate changes to appropriate…
Added 4 mins ago
Energy Engineer I
Willdan
Remote, United States
Collect and evaluate project documentation, including photographs, building management system screenshots, electrical spot readings, equipment information, percentage of load, operating…
Added 4 mins ago
Energy Engineer II
Willdan
Remote, United States
Work in a collaborative environment with our engineering staff, program managers, project managers, project development team, and clients to identify, evaluate, and develop energy…
Added 5 mins ago
Executive Administrative Coordinator
Cornell University
United States
Employees typically work on campus four days per week and remotely one day per week following successful onboarding and training
Added 5 mins ago
Systems Engineering Manager
Danaher
Loveland, CO
…responsible for system architecture, requirements, integration, risk management, and system performance. You will provide technical and people leadership, align systems engineering…
Added 5 mins ago
Project Development Director
Chemours
DE
Experience: 15+ years of experience in capital project development, project management, engineering, manufacturing, or strategic program leadership. Demonstrated experience leading…
Added 6 mins ago
Senior Account Specialist – Whole Homes Programs
ICF
Newark, NJ
Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening
Added 10 mins ago
Director Diagnostic Imaging Support Services
Banner Health Corporate
United States
…Arizona and the Western Region. This role oversees Technology Management (TM) and ENTECH services, including equipment planning and assessment, project management, on-site technology…
Added 10 mins ago
Occupational Therapist
SouthEast Alaska Regional Health Consortium
Sitka, AK
…shall also demonstrate accountability for the contribution to program development, quality improvement, problems solving and productivity enhancement in a flexible interdisciplinary…
Added 11 mins ago
Sentinel- Principal or Sr. Principal Program Planning and Scheduling Analyst (Level 3/4) - (20609)
CORP-Corporate Office
United States
Advise program business managers on integrating project schedules with Earned Value Management and support internal and external reviews and audits.
Added 11 mins ago
Sr. Principal Network Communications
CORP-Corporate Office
United States
Applicants must have an active U.S
Added 11 mins ago
Sr. Principal Computer Systems Analyst - Windows/Linux
CORP-Corporate Office
United States
Candidates must have a current  U.S
Added 12 mins ago
A
Logistics Generalist- Full Performance
Amentum
Falls Church, VA
- $52 to $56 USD / hour
Applicants must have an Active Top Secret/SCI US Government clearance with polygraph
Added 12 mins ago
Property Manager
Southern Nevada Regional Housing Authority
Las Vegas, NV
…sites and reports to the Director of Affordable Housing or to senior management within the Housing Authority. They perform all duties required to keep the site running smoothly while…
Added 14 mins ago
Chief of Staff to the President and CEO (Denver/Colorado preferred)
Trust for Public Land
Remote, United States
A central responsibility is optimizing coordination between and among the CEO and senior organizational leaders. In close partnership and allyship with the Executive Management Team. the…
Added 18 mins ago
Alumni Engagement Specialist
Oregon Health & Science University Foundation
Portland, OR
Your strong project management and organizational skills give you the ability to independently manage and prioritize multiple projects and tasks, meet deadlines, and adjust as necessary.
Added 20 mins ago
A
Senior Manager, Clinical Trials Strategy & Submissions
AbbVie
Florham Park, NJ
- $124,500 to $236,500 USD / year
Lead discussions with and adapt the expertise and knowledge from senior leaders, including Therapeutic Area Vice-President (TA VP) Heads, Executive Medical Directors (MDs), etc., to shape…
Added 20 mins ago
A
Senior Manager, Clinical Trials Strategy & Submissions
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
Lead discussions with and adapt the expertise and knowledge from senior leaders, including Therapeutic Area Vice-President (TA VP) Heads, Executive Medical Directors (MDs), etc., to shape…
Added 21 mins ago
Senior Project Manager - San Bernardino
Safework Inc
San Bernardino, CA
Safework specializes in providing all aspects of construction management, project management, safety management and construction inspection. From the beginning of a project to the very end…
Added 21 mins ago
C
Program Manager, Quality Initiatives
CalOptima
Orange, CA
- From $77,863 USD / year
- Establishes key performance indicators (KPIs) and metrics to monitor project progress and performance, providing regular updates to senior management as needed.
Added 22 mins ago
Project Engineer II- Process Controls
Honeywell
Baton Rouge, LA
YOU MUST HAVE
Added 23 mins ago
Director, Children’s System of Care Strategy
California Mental Health Services Authority
Remote, United States
…health in California, including at least four (4) years in a senior leadership role (e.g., deputy director, division chief, program director, or equivalent). This may be within a county…
Added 24 mins ago
Director, PMO MiTek Fwd/COE
MiTek USA Inc
Chesterfield, MO
We are seeking an accomplished Director of PMO to lead MiTek's Project Management Office and oversee delivery of the MiTek Forward program, our global S/4HANA ERP transformation as well as…

ServiceNow Business Analyst

United States

Senior ServiceNow Business Analyst Improvix Technologies | Federal Programs | Fully Remote Compensation: $145,000 – $165,000 Location: Fully Remote (U.S.) Clearance: Active Secret clearance required; willing to sponsor new clearances for qualified candidates Employment Type: Full-Time · Full-time

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Job details

Pay: Senior ServiceNow Business Analyst Improvix Technologies | Federal Programs | Fully Remote Compensation: $145,000 – $165,000 Location: Fully Remote (U.S.) Clearance: Active Secret clearance required; willing to sponsor new clearances for qualified candidates Employment Type: Full-Time
Job type: Full-time
Posting language: English

Original job description

A BA ROLE WITH ACTUAL AUTHORITY

Plenty of business analyst jobs are really note-taking jobs: sit in the meeting, write down what the client said, hand it to the developers, hope it survives contact. This one is built differently. Improvix Technologies is hiring a Senior ServiceNow Business Analyst to lead requirements gathering and process design for our federal agency clients. You are the gatekeeper of the backlog - nothing reaches sprint planning without meeting the Definition of Ready, and you're the one who decides. You'll mentor junior analysts and developers, run peer reviews on functional designs, and tell government stakeholders, diplomatically, when the customization they're asking for is going to cost them for years. It's the bridge role between federal mission requirements and the technical teams who build against them - and it comes with the standing to do it properly.

WHY ANALYSTS TAKE THIS ROLE

Fully remote, and no clearance required to start. Federal ServiceNow work is usually tied to a building and a clearance you already hold. This is remote, and we sponsor the Secret.
You own the quality bar. Backlog gatekeeper is a real mandate here, not a title. If a story is ambiguous, it doesn't move.
Influence over how the program runs. You'll work with the Agile Coach to design the SOPs and processes used across every ServiceNow delivery team - not just your own.
Mentorship built into the job. Growing junior analysts and developers is part of the role description, not something you squeeze in after hours.
Room to grow. We staff ServiceNow architects and developers on these programs too. There are paths from here, and people who've taken them.

WHAT YOU'LL OWN

Requirements Gathering & Management

Lead client workshops and focus groups to elicit, analyze, and document business requirements aligned to agency mission goals.
Translate high-level business needs into comprehensive user stories, acceptance criteria, and functional specifications within Agile/Scrum.
Conduct gap analysis between current legacy processes and ServiceNow out-of-the-box functionality.
Partner with the Agile Coach to design, document, and roll out Agile processes and SOPs that drive consistency across all ServiceNow delivery teams.

Quality Assurance & Mentorship

Backlog gatekeeper. Review every user story for accuracy, completeness, and ambiguity. Nothing enters sprint planning without meeting the Definition of Ready.
Mentorship. Guide junior analysts and developers on business context, federal domain constraints, and ServiceNow best practices.
Peer review. Review functional designs and test scripts to hold quality standards across the delivery team.

Solution Design & Process Mapping

Develop process maps, workflows, and data models that make end-to-end service delivery visible.
Advise government stakeholders on ServiceNow best practices, steering them away from customization that becomes technical debt.
Work with system architects to confirm functional designs are technically feasible.

Federal Compliance & Governance

Ensure solution designs meet federal IT standards, including Section 508 accessibility and FISMA/NIST security controls.

Testing, Training & Adoption

Develop and execute UAT plans - writing test scripts and coordinating testing sessions with government personnel.
Produce federal-grade deliverables: SOPs, user guides, and training decks.

WHAT YOU BRING

5+ years as a business analyst, including 3+ years dedicated to the ServiceNow platform.
Proven experience in federal contracting - DoD, DHS, or civilian agencies.
Deep knowledge of ServiceNow ITSM plus at least one other major workflow (ITOM, HRSD, SPM, ITAM, or custom applications).
Hands-on backlog management in Jira, ServiceNow Agile, or Azure DevOps.
Proficiency with Visio, Lucidchart, or similar process-mapping tools.
Demonstrated experience delivering in an Agile/Scrum environment.
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
ServiceNow Certified System Administrator (CSA) and ITIL v4 Foundation (or higher).
U.S. citizenship, and the ability to obtain and maintain a Secret clearance.

BONUS POINTS

Project Management Professional (PMP) or Agile certifications - CSM, SAFe PO/PM, or similar.
Additional ServiceNow certifications (CAD, or any Certified Implementation Specialist).
Experience writing SOPs or process documentation adopted across multiple delivery teams.
Prior work on Section 508 accessibility remediation or FISMA/NIST control documentation.
An active Secret clearance already in hand.

On remote work: this role is fully remote within the U.S. You'll need to be available during East Coast business hours for client workshops and stakeholder sessions, and occasional travel may come up for major planning events - but there's no expectation that you relocate or report to an office. Ready to apply? Send us your résumé. If there's a backlog you cleaned up, a process you fixed, or a stakeholder you talked out of a bad customization, tell us about it - that's what we'll want to hear. Why Improvix At Improvix Technologies, we don't just deliver IT solutions - we deliver mission success. Our teams support critical government programs by building secure, innovative, and scalable technology that enables agencies to operate more efficiently and securely. We believe great technology starts with great people. That's why we invest in our employees' growth, well-being, and long-term success. Our benefits include:

Comprehensive medical, dental, and vision insurance
401(k) with company match
Three weeks of paid annual leave that increases with tenure
Life insurance and disability coverage
Transit and commuting benefits
Professional development and paid training opportunities
Performance-based incentives At Improvix, you'll join a collaborative, mission-focused environment where your expertise drives meaningful impact. Pay Range Statement The compensation range above reflects the minimum and maximum base salary Improvix in good faith expects to pay for this position at the time of posting. The final offer will depend on factors such as job-related skills, experience, certifications, clearance level and contract requirements. Improvix does not ask for or consider an applicant's salary history. Equal Opportunity Employer Improvix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Improvix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team. Security Clearance / Citizenship Requirements Due to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance. Pay Transparency Statement Improvix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about their own compensation or the compensation of others.

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Jobs in the United States