Impinj delivers the Physical Intelligence that connects the physical world to the AI-powered digital world, fueling automated workflows and improving consumer experiences. From retail merchandise and groceries to packages and shipping pallets, Impinj products and solutions identify and track tens of billions of everyday items, providing real-time operational insights about every item enterprises make, move and sell. We are, quite literally, the eyes and ears of smart enterprise systems. Come help us build technology and solutions that enable businesses to visualize everything, waste nothing and act instantly.
Team Overview:
Impinj is seeking a Staff Solutions Engineer to work hand in hand with our field sales team covering the United States. Solutions Engineers, also commonly titled Field Applications Engineers, serve in the critical role of supporting sales by working as a technical liaison to our customers and ecosystem partners. You’ll join a collaborative team of experienced and dedicated SEs to help integrate RAIN RFID into customer solutions and processes. If you are an analytic thinker, have a desire to learn, enjoy dynamic technical environments and love problem solving, we’d love to hear from you!
What You Will Do:
- Be the product technical domain specialist for our regional customer and field sales and primarily liaison into Impinj for our ecosystem partner’s technical needs.
- Work closely with our regional sales team to promote and raise awareness of Impinj Enterprise products at Impinj ecosystem partners throughout the US.
- Listen carefully to understand customer use cases, pain points, and key requirements
- Develop and implement solution strategies that solve significant business challenges for end users who can benefit from item-intelligence using Impinj’s RAIN RFID platform.
- Provide technical support and training to ecosystem partners who are developing new solutions based on our RAIN RFID Readers and Gateways, providing onsite technical support regarding RAIN RFID, tag and inlay qualification, readpoint software support, and system testing.
- Represent new customer requirements and market needs back to Impinj product management and engineering teams.
- Provide proactive in-region sales support for Impinj Endpoint ICs, Reader, Gateway and software products
- Engage our ecosystem partners to build awareness about our latest products, product roadmaps, and technical know-how, empowering their business.
- Work with our Sales, Marketing and Engineering teams to build and display technology demonstrations or proof of concepts that show how our RAIN RFID Enterprise capabilities can be deployed to solve customer needs.
- Develop key technical contacts and relationships with Enterprise customers.
- The ability to work with multiple partners to develop technical solutions.
What You Will Bring:
- 5+ years of experience in RF applications engineering or related electrical engineering fields supporting Enterprise customers.
- Bachelor's degree in Engineering or an equivalent combination of education and experience.
- Broad engineering depth and breadth, including a working understanding of hardware, software, networking technologies, and Enterprise solutions.
- A growth mindset, proactive self-motivated approach, and a keen desire to learn.
- Proven skills in customer service, including building rapport with and empathy for the customer
- Excellent communication skills, including writing, speaking, listening, and presenting, to effectively represent Impinj and our products to technical audiences.
- Demonstrated experience working with customers to understand key requirements and translate these into practical, buildable technical solutions.
- Knowledge of RF principles associated with link budgets, antenna performance and propagation, and troubleshooting performance-related issues.
- Willingness and ability to travel 25-50%, including international travel.
Compensation & Benefits:
The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work.
The typical base pay range for this role across the US is $113,900- $160,800. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.
At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others.
For a more comprehensive list of US employment benefits, click here.
US Export Controls:
This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" (as defined by Immigration & Nationality Act) may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance here.
Why work at Impinj:
Know you’re making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at “Tecnopuc,” a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
