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Added 1 min ago
Customer Service Associate I
Family Dollar
Pensacola, FL
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 min ago
Customer Service Associate I
Family Dollar
Indianapolis, IN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 mins ago
Sales Associate
EssilorLuxottica Group
Canoga Park, CA
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Hutto, TX
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Memphis, TN
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Williams, PA
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Helena, MT
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Helena, MT
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Apple Valley, MN
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Westwood, CA
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 7 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
CA
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 8 mins ago
CH
Store Associate
CVS Health
Bellevue, PA
- $15 to $19 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 8 mins ago
CH
Store Associate
CVS Health
Pell City, AL
- $15 to $18 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 9 mins ago
UO
Peer Recovery Specialst - Patient Services
University of Colorado Denver
Aurora, CO
- $43,812 to $50,830 USD / year
This is a full-time, University Staff (non-classified) position that provides activities to engage, educate, and offer support to adults with SUD, their family members, and caregivers to…
Added 9 mins ago
Front End Entry Level
Albertsons Companies
WORCESTER, MA · Worcester, MA
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 9 mins ago
Front End Entry Level
Albertsons Companies
SCOTTSDALE, AZ · Scottsdale, AZ
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 9 mins ago
Front End Entry Level
Albertsons Companies
DALLAS, TX · Dallas, TX
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 9 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
BRYN MAWR, PA · Bryn Mawr, PA
…You’ll also assist with inventory management, restocking, and customer service. This role is active and fast-paced, ideal for someone who enjoys working with food, has a positive attitude,…
Added 9 mins ago
Front End Entry Level
Albertsons Companies
ALEXANDRIA, VA · Alexandria, VA
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 9 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
ANACORTES, WA · Anacortes, WA
…You’ll also assist with inventory management, restocking, and customer service. This role is active and fast-paced, ideal for someone who enjoys working with food, has a positive attitude,…
Added 9 mins ago
Front End Entry Level
Albertsons Companies
BEVERLY, MA · Beverly, MA
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 9 mins ago
Retail Sales and Store Support
Albertsons Companies
DALLAS, TX · Dallas, TX
As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer questions, and…
Added 13 mins ago
G
Sales Support Coordinator
GPAC
Middleburg Heights, OH
- $50,000 to $55,000 USD / year
Seeking Sales Support Coordinator to give a set of customer accounts excellent sales and service support at a packaging distributor. The role handles both customer service and purchasing,…
Added 17 mins ago
Business Operations Associate
Raydar
San Francisco, CA
…operational area end to end at a growing company, spanning sales, customer support and people functions. You will absorb work currently shared among founders and team leads so colleagues…
Added 22 mins ago
Front Desk Clerk
Indus Hotel Corp
Hilliard, OH
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Indus Hotels and Individual Hotel staff. It is…

Closed listing

Impact Fire

Collector

Southborough, MA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Associate degree; 2-4 years relevant experience or equivalent combination of education & experience
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry

Summary

Under the direction of the Office Manager, this role is responsible for recovering revenue due in an efficient and effective manner. The collector performs a variety of collection activities utilizing sound and proactive collection techniques.

In order to succeed, this role requires effective communication skills, the ability to influence and work with a committed sense of urgency.

Responsibilities include:

Call overdue accounts for payment, 1st and 2nd calls. (3rd calls if necessary)
Ensure collection efforts are performed with a customer service approach
Analyze delinquent accounts and make recommendations for resolution on high-risk accounts
Answer incoming calls/e-mails and assist customers and service managers/DM’s with questions as needed
Enter information tracking system for all calls made to customers
Establish and negotiate mutually satisfactory payment arrangements and follow up with customers consistently
Initiates small claims court actions, submits proper forms to the court, and appears in court to testify
Research disputed balances and payments. Updates Credit Bureau(s) for disputed accounts
Process credit cards
Communicates status of account problems on a regular basis to Office /Collections Manager
Responsible for meeting or exceeding assigned goals
Print, fax and email invoices to customers on request

Other Duties

Work with customers, DM’s and other team members to secure payments in a timely manner
Report on progress of collections each month to Office/Collections Manager

Skills & Qualifications

Associate degree; 2-4 years relevant experience or equivalent combination of education & experience
Proficiency with Microsoft Office suite
Experience with Great Plains accounting system is a plus!
Ability to work simultaneously in multiple platforms
Excellent communication skills
Excellent working relationship with the sales/service departments
Ability to adapt to a changing environment
Excellent organizational skills
Ability to work well with co-workers and superiors
Ability to thrive in fast-paced organization

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

About employer

More about this job

Skills

Communication skills
Customer service
Answer incoming calls
Assist customers
Research
Microsoft Office
Sales
Organizational skills

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