Jobs in the United States

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Added 1 min ago
MG
Full-time Nabisco Merchandiser/Order Writer Overnight
Mondelez Global LLC
Tulsa, OK
- $16 to $17 USD / hour
- Full-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 1 min ago
Social Worker Case Management Services
Ascension
Franklin, WI
Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
Added 1 min ago
MS
People + Culture Generalist
Managed Solution LLC
Remote, United States
- $33.65 to $43.3 USD / hour
…administration of Managed Solution’s HR operations and the day-to-day execution of its culture and employee experience programs, in alignment with the vision and direction set by the…
Added 3 mins ago
A
Clinic Manager I
Actalent
Los Angeles, CA
- $70,000 to $100,000 USD / year
…Angeles County is seeking experienced Clinic Managers to oversee day-to-day operations at several community health clinics.This is a direct-hire leadership opportunity for candidates with…
Added 3 mins ago
Seasonal Digital Lead
PACSUN
Camarillo, CA
The Seasonal Digital Lead supports the Store Manager and Assistant Store Managers in leading customer-focused, efficient and productive digital fulfillment during the holiday season. This…
Added 3 mins ago
Senior Project Manager (Steel or Mechanical Piping)
RK Industries, LLC
Henderson, CO
Looking to lead high-impact projects with a top-tier Steel team? We're hiring a Senior Project Manager to drive complex structural steel builds, sophisticated skidded systems, modular…
Added 5 mins ago
Licensed Practical Nurse
Elara Caring
Middlebury, CT
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Hospice Aide (CNA)
Elara Caring
East Lansing, MI
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
EC
Physical Therapist PT Home Heath - $10k Sign on Bonus
Elara Caring
Huntley, IL
- $105,000 to $120,000 USD / year
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Licensed Vocational / Practical Nurse
Elara Caring
Altus, OK
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Licensed Vocational / Practical Nurse
Elara Caring
San Antonio, TX
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Clinical Risk and Safety Investigation Specialist
Elara Caring
Dallas, TX
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Hospice Registered Nurse
Elara Caring
Adrian, MI
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Licensed Vocational Nurse LVN Home Health
Elara Caring
Red Oak, TX · Desoto, TX
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
Senior Program Manager - Virtual
Alight
Virtual, TX
Alight is seeking a Senior Program Manager to lead complex, technology-enabled programs and enterprise transformation initiatives.
Added 5 mins ago
CNA - Hospice
Elara Caring
Springfield, IL
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 5 mins ago
EC
Physical Therapist PT Home Health - $10K Sign on Bonus
Elara Caring
McHenry, IL
- Up to $120,000 USD / year
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
Added 6 mins ago
C
Affordable Assistant Manager
CRMG
Tualatin, OR
- $24 to $26 USD / hour
The Affordable Assistant Manager is responsible for assisting day-to-day management of a specific property including marketing, maintaining property integrity, screening prospective…
Added 6 mins ago
Da Vinci Specialist
Intuitive
Remote, United States
The DaVinci Specialist is a dedicated program execution & clinical education partner for hospitals running a da Vinci robotic surgery program. Based on its expertise, this role focuses on…
Added 7 mins ago
AP
Counter Sales
AC Pro
Las Vegas, NV
- $24 to $28 USD / hour
…associates to look forward to coming to work each and every…
Added 7 mins ago
Maintenance Technician I
Legacy Partners
Redmond, WA
To be responsible for the overall and day-to-day maintenance of the apartment community. This is an on-site position that reports to the Business Manager and Service Technician Supervisor.…
Added 7 mins ago
Administrative Operations Clerk
Express Employment Professionals
Longview, WA
…filing systems. This position reports directly to the Plant Manager and works closely with the site Human Resources Business Partner…
Added 8 mins ago
Assistant Restaurant Leader
Raising Cane's
Plano, TX
The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all…
Added 8 mins ago
Branch Operations Lead - Laguna Beach Market - Rancho Santa Margarita, CA
JPMC page
Rancho Santa Margarita, CA
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 8 mins ago
Nurse Manager II - Emergency Department
Kaiser Permanente
San Leandro, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject…

IMPaCT Care

Customer Success Project Manager

United States

$75,000 to $95,000 USD / year

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Job details

Pay: $75,000 to $95,000 USD / year
Education: Bachelor’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

Amid clinical workforce shortages, rising healthcare costs, and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce. Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train and enable Community Health Workers to make magic: caring people who keep their communities healthy. We have built the largest and most scientifically proven Community Health Worker platform in the country, used across 22 states by 70+ organizations like Kaiser Permanente, CVS and United Way. Across multiple randomized controlled trials, IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 in annual savings per patient, improved mental health and a Net Promoter Score of 94. There is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT! We are changing the game, but also know the importance of enjoying the journey. We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team building and fun. Plus you get to work from home. Curious? Read on. Who You Are You are the person who keeps the plan. When 6 people are talking at once on a customer call about data files, go-live dates and who owns what, you are already typing the action items, assigning owners and setting due dates. By the time the call ends, your recap is ready to send.

An air traffic controller: you run a 200-task Asana plan across several customers and always know what is landing next.
A live capture pro: you think while you type, and you organize as you go. Notes land in the right place the first time.
One step ahead: like a great surgical tech who hands over the next instrument before anyone asks, you anticipate what the team and the customer will need next.
Unafraid of complexity: Medicare, Medicaid, SFTP, eligibility files. When you hear a term you do not know, you ask, learn it and use it correctly the next time.
Warm and professional: you welcome customers to a call, deliver hard news with calm and kindness, and guide people through change.
Here to master the craft: you love this kind of work and want to grow in it.

What You Will Do Run the plan

Build project plans that work backward from customer goals, tracking every deliverable, owner and deadline.
Capture decisions and next steps in real time in Asana and Salesforce (for example, "Per 6/15 discussion, Sunbelt will pilot new workflows by Q3").
Act as the hub between internal teams (Product, Tech, Workforce Development, Clinical) and hold everyone to the timeline.

See around corners

Spot risks early and flag them before they become blockers.
Know what to solve on your own and when to escalate.
Prepare customers for delays and tradeoffs before they become surprises.

Deliver for customers

Partner with a Director of Clinical Strategy to support 4-12 healthcare customers, depending on complexity.
Coordinate end-to-end Community Health Worker program launches and platform adoption.
Prepare agendas, decks and quarterly business reviews, and pull customer reports.
Own the Tech Review process with customer IT and compliance teams.
Triage a steady flow of email, Slack and customer requests so nothing is missed.

What You Bring

Required: a Bachelor's degree and a project management certification (PMP or CAPM).
2+ years managing complex projects, implementations, or operations with external customers or partners.
A track record of managing concurrent projects with zero dropped balls.
The ability to turn a long discussion into a 1-page summary executives love.
Hands-on skill with Asana or a similar tool, the Google suite, Zoom and a CRM such as Salesforce.
Ability to work primarily during Eastern Time business hours.
Occasional travel for team retreats and customer site visits.

Nice to have: familiarity with U.S. healthcare (health systems, payers, community-based organizations) or experience at a health tech or SaaS startup. Our Hiring Process Live note-taking is central to this role, so we test it early. After you apply and answer a few short questions, selected candidates complete a short live note-taking exercise and a screening interview, followed by a project plan exercise and team interviews. IMPaCT Care is committed to providing an inclusive interview experience. If you need any accommodations to participate fully, please let us know. One of our core values is to create a diverse workplace that welcomes and values each team member's unique perspective, background and ideas. We are committed to an inclusive and diverse workplace.

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