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Added just now
Retail Co-Store Manager
Ollie's Bargain Outlet
Greenwood, SC
20% associate discount on all Ollie’s purchases & quarterly bonus program.
Added just now
CS
Resource Associate
Collaborative Solutions, LLC (USA)
Remote, United States
- $64,883 to $97,324 USD / year
The Resource Associate provides the Engagement Managers the support needed to ensure efficient allocation of staff on multiple fast-moving projects with different deadlines.
Added 1 min ago
SF
Procurement Specialist Senior
Santa Fe County
Santa Fe, NM
- $29.63 to $35.56 USD / hour
…on purchases; and prepares recommendations for Procurement…
Added 3 mins ago
QA/QC Inspection Engineer
Ecolab Inc.
Dallas, TX
…adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be…
Added 6 mins ago
PATIENT FLOW MANAGER, TRAINING AND OPERATIONS - HEALTHCARE
Compass Group
Detroit, MI
As a Patient Flow Manager, you will provide leadership and operational oversight for a team of Patient Flow Coordinators and Transporters within a hospital setting. This role is responsible…
Added 6 mins ago
CG
Environmental Services Manager
Compass Group
HINSDALE, IL
- $55,000 to $60,000 USD / year
As an Environmental Services Operations Manager, you are responsible for assisting EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will…
Added 6 mins ago
ASSISTANT OPERATIONS MANAGER - DELTA ONE PREMIUM LOUNGE - LAX Airport
Compass Group
LOS ANGELES, CA
Position Title: ASSISTANT OPERATIONS MANAGER - DELTA ONE PREMIUM LOUNGE - LAX Airport
Added 10 mins ago
Sales Solutions Architect - AV
Black Box
PLANO, TX
…process, and document results in a needs analysis summary (program report) for client review before detailed design…
Added 10 mins ago
AB
Funding Specialist
Axos Bank
Remote, United States
- $28 to $33 USD / hour
…degree of accuracy. This position reports to the Servicing…
Added 10 mins ago
CO
Human Resources Coordinator
City of Marco Island Florida
Marco Island, FL
- $25.85 to $41.67 USD / hour
Provides direct administrative support to the City Manager, including calendar management, meeting coordination, correspondence preparation, and document drafting.
Added 10 mins ago
C
Director of Fire and Workforce Programming/CSRI (UEC)
CSUSB
CA
- $10,917 to $13,333 USD / month
…providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for…
Added 10 mins ago
TV
Retail Key Holder - Part-Time
The Vitamin Shoppe
Albuquerque, NM
- Part-time
Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key Holder.
Added 11 mins ago
Assistant Store Manager
Extra Space Management, Inc
Henderson, NV
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Jamaica, NY
- $18.59 to $21 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Arvada, CO
- $18 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Lakewood, CO
- $18 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
Night Guest Laundry Attend-PT-102020
ESA Management, LLC
Itasca, IL
Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room,…
Added 11 mins ago
EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Itasca, IL
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
Added 13 mins ago
Personal Banker Associate I
Fifth Third Bank, National Association
Gaylord, MI
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 13 mins ago
Personal Banker Associate I - St. Andrews DeNovo
Fifth Third Bank, National Association
Boca Raton, FL
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 13 mins ago
Personal Banking Associate I
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 15 mins ago
Correctional Case Manager - Alexander Correctional Institution
Adult Correction
Alexander County, NC
A Correctional Case Manager is responsible for helping manage an incarcerated individual's rehabilitation, institutional adjustment, and reentry planning. This position reports to a…
Added 17 mins ago
Battleship Missouri Memorial Retail Associate $18 hr
SSA Group
Honolulu, HI
Seeking customer service-oriented candidates for Retail Associate for the Battleship Missouri Memorial Battleshop (Gift Shop). Hourly Position Part-Time $18.
Added 18 mins ago
Conference Services & Sales Manager
Kimpton Brice Hotel
Savannah, GA
…personal and professional development. Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels &…
Added 18 mins ago
CR
Front Office Manager
Claremont Resort and Club
Berkeley, CA
- $80,000 to $90,000 USD / year
…monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and…

IHG

Workplace Services Associate

Atlanta, GA, United States
GA, United States

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Job details

Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Workplace Services Associate is a hands-on operational member of the Workplace Services team responsible for daily workplace readiness, employee service delivery, room and furniture setups, breakroom and beverage operations, workplace inspections, inventory, assigned service requests, and routine operational documentation. The role combines physical workplace support with workplace readiness and quality assurance, technology, professional communication, documentation, operational controls, and follow-through needed to independently complete assigned work within established procedures. The Associate reports directly to the Workplace Services Manager and may provide operational support to approved Workplace Experience initiatives within an agreed scope of work.

Your day to day Workplace Readiness and Quality Assurance

Perform structured workplace-readiness inspections of common areas, conference and training rooms, collaboration spaces, breakrooms, food and beverage areas, storage areas, workspaces, and other designated Workplace Services areas.
Verify assigned spaces are presentable, appropriately reset, supplied, and ready for normal business use or an approved meeting, event, or activation.
Document observed deficiencies using clear notes, checklists, and photos when appropriate.
Create or update the appropriate Eptura or Cove service request when an identified condition requires tracking, corrective action, or support from another service function.
Track routine corrective actions within scope and perform closure verification to confirm the identified condition has been resolved.
Maintain routine readiness inspection records, checklists, service logs, and other operational documentation as assigned.
Identify recurring workplace conditions or service issues and provide basic trend or status information to the Workplace Services Manager for follow-up.

Work Orders and Service Requests

Use CMMS systems to accept, update, document, and complete assigned Workplace Services tickets.
Create a service request for real-time employee requests when tracking is required and the request is within the Associate's scope.
Use the building Cove work order system to submit, track, and follow up on building-related requests within scope.
Provide clear status and completion notes; follow routine requests through closure; and escalate technical, management, vendor, expenditure, safety, or scope-related matters appropriately.

Conference, Training Room, Event and Activation Support

Execute approved conference room, training room, meeting, event, and activation configurations based on requirements provided through the established Workplace Services process.
Set up and reset tables, chairs, mobile whiteboards, easels, signage, power accessories, and other approved workplace materials.
Support event breakdown and restoration of spaces following use, including approved first-floor lobby activations.
Communicate setup issues, missing resources, or conditions that may affect an approved reservation to the appropriate Workplace Services team member.

Furniture, Workspace and Internal Move Support

Complete routine furniture moves, workstation changes, and small internal employee relocations within established scope and safety expectations.
Support routine installation, adjustment, placement, or movement of workplace items such as chairs, mobile storage, monitor arms, keyboard trays, small furniture, and related equipment when trained and approved.
Use carts, dollies, and other approved material-handling equipment safely.
Escalate larger, heavier, or more complex furniture moves and relocations for handling through the company's contracted moving service.

Breakroom, Beverage and Supply Operations

Perform routine readiness checks of coffee, Bevi, cold-brew, water, and other supported beverage equipment.
Perform basic troubleshooting and routine cleaning within training and established procedures; report or escalate equipment issues requiring technical or vendor support.
Inventory, Operational Controls and Reporting
Conduct routine inventory counts and maintain accurate inventory trackers, service logs, inspection records, and operational documentation.
Monitor established stock/par levels and communicate shortages, replenishment needs, or unusual usage trends to the appropriate program owner.
Maintain Workplace Services storage areas in an organized, safe, and service-ready condition.
Create and update basic operational documents, readiness checklists, trackers, instructions, and routine status reports as assigned.
Identify recurring service conditions or operational trends and provide basic status information to management; the role does not own management reporting or analytics.

Workplace Services Inbox and Team Coverage

Serve as one of multiple trained backup resources for Workplace Services inbox triage when the primary triage resource is unavailable.
During backup coverage, review incoming requests, acknowledge or respond to routine inquiries within established guidelines, route requests appropriately, and create tracked work requests when required and within scope.
Provide backup coverage for the Workplace Services Day Porter during PTO and other absences, including routine hands-on workplace operations within the Associate's training and scope.
Provide limited backup support for select routine HQ access and safety tasks normally handled by the Workplace Services Specialist, such as badge creation and small access/safety-related work-order requests, when trained, authorized, and needed for coverage.
Provide operational assistance to approved Workplace Experience initiatives without assuming ownership of the program, reservation process, or administrative function.

Technology and Communication Requirements

Working proficiency with CMMS related work order systems for routine service-request activity.
Proficiency with Microsoft Outlook and Teams for professional communication and team coordination.
Basic proficiency with Microsoft Word for routine operational documents and Microsoft Excel for inventory, logs, trackers, and basic data entry.
Ability to access, maintain, and update routine Workplace Services documents and shared files in SharePoint.
Effective written and verbal English communication skills sufficient to understand service requests, communicate with employees, document work, and use workplace systems accurately.
Ability to learn and independently navigate workplace technology used for communication, service requests, documentation, and tracking.

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More about this job

Skills

Quality assurance
Inspection
Collaboration
Documentation
CMMS
Material handling
Troubleshooting
Cleaning
Reporting
Communication skills
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
Data entry
Microsoft SharePoint

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