Jobs in the United States

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Added just now
Resilience Program and Technology Risk Manager
Catalyst Corporate Fede
Plano, TX
…understanding of responsible AI usage, information security, data confidentiality, and the need to validate AI-generated…
Added just now
DE
Field Operations Manager - Massachusetts
Dynamic Eco Home
Boston, MA
- $150,000 to $175,000 USD / year
Ability to read operating data, make timely decisions, and translate priorities into clear action.
Added just now
Interim Renewable Energy Project Finance Attorney
Major Lindsey Africa
Spring, TX
Support project sales, syndications, and transfers, including diligence, data rooms, and closing
Added just now
Senior DTx Quality Engineer
Click Therapeutics
NY
We have a hybrid working model that consists of at least 4 days in office each week
Added just now
YI
Manager, Enterprise Sales - SDR Team
Yelp, Inc
Remote, United States
- $110,000 to $170,000 USD / year
Optimize Outreach & Messaging: Work closely with marketing and sales leadership to refine outbound messaging, leveraging data-driven insights.
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Full Stack Software Engineer
LLNL
Livermore, CA
Are you energized by the challenge of building robust data management systems that become the backbone of critical scientific work? Do you light up at the intersection of solid software…
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DO
Research Data Specialist III
Department of Health Care Services
CA
- $8,392 to $10,820 USD / month
Individuals who claim list eligibility must have reachable placement on the appropriate certification list for a classification they apply to
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DO
Motor Vehicle Representative
Department of Motor Vehicles
CA
- $3,745 to $5,429 USD / month
Additionally, applicants must have authorization to work in the United States
Added just now
DO
Motor Vehicle Representative
Department of Motor Vehicles
CA
- $3,745 to $5,429 USD / month
Additionally, applicants must have authorization to work in the United States
Added just now
PE
Assistant Division Chief
Public Employees Retirement System
CA
- $9,572 to $10,867 USD / month
Added just now
CH
Patient Care Coordinator | Remote
Carenet Health
Remote, United States
- $15 USD / hour
…automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for…
Added just now
DO
Auditor (Hybrid)
Department of Health Care Services
CA
- $4,256 to $5,600 USD / month
Individuals who claim list eligibility must have reachable placement on the appropriate certification list for a classification they apply to
Added just now
CO
Electronic Health Records Manager
Community of Hope
Washington, DC
- $90,000 to $100,000 USD / year
Ensure appropriate backup, data integrity, and downtime procedures are documented and integrated across departments
Added just now
Account Executive - Services
Cisco
New York, NY
Account Planning: Collaborate across Cisco to create and manage account plans using data on renewals, new products, upgrades, and end-of-support situations.
Added 1 min ago
WD
Product Management Intern, Summer 2027
Walt Disney Attractions Technology LLC
Glendale, CA · Orlando, FL
- $43 USD / hour
Metrics & Measurement: Help define key performance indicators (KPIs) and analyze data to measure product impact and inform decisions.
Added 1 min ago
UO
Clinical Nurse II, ICU, Part-time
University of Maryland Medical System
Largo, MD
- $43.3 to $54.9 USD / hour
- Part-time
Current BLS certification required
Added 1 min ago
MC
Radiology Support Specialist - 2nd/3rd shift Rotating Weekend Mount Carmel East - Part Time
Mount Carmel Health System
United States
- Part-time
Evening Shift · 2 weekday day shifts per week- 7:00am - 3:30pm
Added 1 min ago
Lab Assistant/Phlebotomist Days PRN
Genesis Health System
Davenport, IA
…operations, this position helps maintain timely turnaround, data integrity, and compliance with quality and safety…
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Patient Care Tech ICU
Trinity Health - Michigan
Livonia, MI
12 Hour Day Shift
Added 1 min ago
Administrative Support I
Mount Carmel Health System
Columbus, OH
Prepares various types of documents and/or performs data entry using appropriate software applications and databases.
Added 1 min ago
Lab Lead Outpatient Phlebotomy
Trinity Health - Michigan
Ann Arbor, MI
5. Computes and compiles data concerning the activities and/or associates of the department or section.
Added 1 min ago
Med Lab Scientist Lead
Saint Alphonsus Health System, Inc.
Nampa, ID
Correlates and interprets lab data based on knowledge of physiological conditions affecting testing results.
Added 1 min ago
AD
Dental Office Manager
Aspen Dental
Oswego, IL
- $60,000 to $65,000 USD / year
Demonstrate analytical thinking; place a premium on leveraging data
Added 1 min ago
CRNA - Pediatric
Detroit Medical Center Shared Services
Detroit, MI
16. Conducts research independently and/or in collaboration with students or other disciplines. Uses research data and continuous quality improvement processes to make recommendations for…
Added 1 min ago
Premedia and Color Correction Specialist - Photo Studio
Macy's
Long Island City, NY · NY
This role is based at our Long Island City photo studio and requires an on-set presence up to four days per week

IFAW Branding

Technical Systems Support Analyst 3

Yarmouth, Town of, MA, United States
Washington, DC, United States

$65,000 to $77,000 USD / year

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: $65,000 to $77,000 USD / year
Experience: 5+ years of related work experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Position is based in Yarmouth, MA or Washington, DC

This is a hybrid role with 2 days/week in the office

The Technical Systems Support Analyst 3 is responsible for delivering advanced technical support to a global user community. The Analyst serves as a senior contributor to the helpdesk, ensuring the availability, security, and reliability of IFAW's technology environment. This role helps safeguard IFAW's systems, endpoints, networks, and data by maintaining secure device configurations, supporting incident response activities, and identifying opportunities to strengthen security, operational effectiveness, and service delivery.

Role and Responsibilities

Provide advanced technical support for hardware, software, operating systems, collaboration platforms, and business applications across a global user community.
Configure, deploy, and maintain laptops, mobile devices, and endpoint systems in accordance with IFAW security standards and best practices.
Act as an escalation point for complex support issues, conducting root cause analysis and implementing sustainable solutions.
Ensure all user requests and incidents are responded to, tracked, and resolved in a timely, professional, and customer-focused manner.
Ensure compliance with IFAW's information security policies, standards, and controls; identify, document, and escalate security concerns or incidents as appropriate.
Assist with endpoint security management, vulnerability remediation, patch deployment, and device compliance monitoring.
Maintain accurate inventories of IT assets, equipment, software licenses, and related documentation.
Recommend and implement process, system, and service improvements that enhance security, efficiency, reliability, and user experience.
Provide technical guidance and mentorship to team members and contribute to knowledge sharing and skills development across the helpdesk team.
Develop and maintain technical documentation, knowledge base articles, and support procedures.
Remain current with emerging technologies, cybersecurity trends, and organizational initiatives relevant to the user community and IT operations.
Troubleshoot and resolve LAN, WAN, wireless, VPN, and remote access connectivity issues.
Collaborate with infrastructure, cybersecurity, application, and vendor partners to support operational and project objectives.

Qualifications and Educational Requirements

5+ years of related work experience.
Deep familiarity with Microsoft Windows operating systems, Microsoft 365 applications, endpoint management solutions, and common business applications.
Strong understanding of networking concepts and technologies, including TCP/IP, DNS, DHCP, firewalls, VPN, wireless networking, printers, routers, and switches.
Experience with IT ticketing systems, remote support software, and endpoint management tools (e.g., Microsoft Intune)
A collaborative team player who shares knowledge, supports colleagues, and works with the team to resolve issues and improve help desk services.
Strong escalation and problem resolution methods.
Excellent verbal, written, and visual communication skills; able to explain technical issues to non-technical staff at all levels and connect IT work to IFAW’s operational needs.
May at times require lifting and moving of technical equipment which is often times heavy, such as a server, PC or monitor. May also be required to move office furniture to allow access for installation of technical equipment.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Hiring range is $65,000 - $77,000 per year

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Technical support
Incident response
Security regulations
Root cause analysis
Regulatory compliance
Cybersecurity
Documentation
Troubleshoot
LAN
WAN
VPN
Microsoft Windows
Microsoft 365
DNS
DHCP
Communication skills

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Work requirements

Jobs in the United States