Technical Activities Program Manager (E5978B)

Job Summary The overall purpose of this position is to lead, manage, guide, support, plan, and/or implement select programs that support strategic initiatives within the Technical Activities (TA) organization. The programs will vary in scale and scope, including programs that serve all IEEE technical societies, councils, and communities, and/or all of IEEE.

These programs often involve cross-organization information processing and management, process development, databases, reporting platforms, websites, web applications, and other online platforms.

This position will work in close partnership with numerous volunteers, staff, and collaborators within IEEE, including TA, IEEE technical societies and councils, Marketing, IT, Legal, and others.

The key responsibilities for this position are creating, executing, and/or managing assigned programs; developing necessary strategies and operational plans to achieve an integrated, sustainable operational state for each program; and providing oversight, operational support, and/or project management for other projects and programs as assigned.

This role requires a seasoned, technically savvy, creative thinker with strong collaboration skills who works effectively in a demanding, consensus-building, fast-paced environment with multiple stakeholders.

This position reports to the Technical Solutions and Platforms Director and has no direct reports.

Key Responsibilities

• Program Management (60%):
• Develops program, project, and operational plans in support of strategic initiatives.
• Manages and administers technical solutions and platforms used by select assigned strategic programs.
• Maintains high quality levels in the programs and high integrity business approaches to satisfy IEEE, volunteers, and customers.
• Mitigates risks associated with programs and considers legal and regulatory compliance issues.
• Assures timely and effective communications of key issues, operations, strategies and program development to all customers and stakeholders within TA and across IEEE.
• Gathers, interprets, and prioritizes customer business needs and translates them into program, platform, product, operational, and customer requirements.
• Determines and/or recommends the resources (time, money, equipment, etc.) required to sustain programs.
• Supports Technical Activities strategic initiatives, leadership, and IEEE stakeholders in identifying and establishing strategic long-term technical solutions goals, policies, and procedures for select programs based on business objectives.
• Manages day to day logistics and activities of assigned programs in accordance with IEEE policies & procedures.
• Delivers, and facilitates the delivery of, analytical and technical solutions that support strategic initiatives.
• Other program duties as assigned.
• Project Management (40%) for assigned ad hoc projects and projects of select strategic initiatives:
• Defines the scope and detailed requirements of projects in collaboration with senior staff and volunteer leadership.
• Based on defined project requirements, creates detailed work plans and project schedules which identify and sequence the activities needed to successfully complete the project.
• Effectively identifies and works with senior leadership to allocate the resources (time, money, equipment, etc.) required to complete project.
• Establishes a communication schedule to periodically provide written progress reports and periodically review the project schedule with senior leadership and all stakeholders that will be affected by the project activities; Revises the project schedule and communications schedule as required.
• Drives forward motion of the project and reports on issues in a timely manner to staff and volunteer leadership.
• Manages day to day logistics and activities of assigned projects in accordance with IEEE policies & procedures.
• Other project duties as assigned.

Travel Information

• 5% Domestic and International

Education

• Bachelor's degree or equivalent experience Business Development, NonProfit Management, Technology Solutions, or other Req
• Master's or other advanced degree Pref

Work Experience

• 4-7 years Related work experience Req
• Technical project management experience Pref
• Previous management-related association experience and/or a track record of successful project management experience Pref

Skills and Requirements

• Ability to multi-task and comfortable working under tight deadlines on both individual and team-based projects.
• Must be a technological and communications savvy worker with a good systems / technical development background and aptitude, who seeks out and effectively applies technology solutions to business challenges and processes.
• Proven ability to manage contractors ensuring that all obligations and deadlines are met.
• Must be able to negotiate with and manage vendors in support of program activities and needs.
• Familiarity or aptitude to learn and relate subject matter to IEEE stakeholders and customers.
• Ability to understand complex verbal and written user and business requirements, and translate those into well-written clear proposals, requirements and specifications documents & project plans.
• Available for occasional travel to events and meetings.
• Proficiency with Microsoft Office Suite and Google Apps applications, with advanced skills in MS Excel and Google Sheets.
• Strong project management skills including the ability to lead and contribute to small to large sized project teams; ability to prioritize and manage time effectively; ability to effectively manage competing priorities.
• Strong skills in working with spreadsheet analysis & databases.
• Proficient with Project Management Software (i.e. MS Project, SmartSheet).
• Strong ability to work independently, self-directed, and collaboratively in varied team and business environments.
• Person in this position must have superior interpersonal skills, willingness to be a team player and must maintain professional demeanor in all circumstances.
• Ability to develop functional working relationships with staff, volunteers and vendors to effectively respond to inquiries, delegate action items, and lead projects.
• The individual must have excellent communication, motivational, and presentation skills to enable and empower staff and volunteer efforts in support of assigned programs and projects.
• Excellent problem solving skills are fundamental to the position with situations ranging from routine to complex, often with business sensitivities to consider.
• The incumbent is expected to anticipate potential blocks and research solution proposals when one is not readily available.
• Strong understanding of IT and business processes, and their inter-relationship.
• Must have the ability to think critically in reviewing data & information to ensure that resources are used effectively.
• Experience working with analytics data visualization platforms such as Tableau, Google Data Studio.
• Ability to create scripts and queries for importing, exporting, analyzing and mapping data and content.
• Ability to program and script using technologies such as PHP, JavaScript, Google Apps Script, JSON, XML, HTML, CSS.
• Demonstrated ability with web content management systems to create, organize, present and manage content.
• Comfort using AI-enabled tools for synthesis, analysis, workflow efficiency, and strategic support consistent with organizational guardrails.

Other Requirements:

As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.

PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. =============================================== Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.