Professional Development Coordinator

Job Title: Professional Development Coordinator Department: Education Reports To: Education Manager FLSA Status: Hourly/Non Exempt PT/FT Status: Full -Time

SUMMARY: Serves as the primary coordinator for professional development course offerings, events, and meetings for the IEC Chesapeake Chapter. Drives outreach and engagement efforts that expand member and student enrollment in professional development programs, increase facility utilization, and promote participation in chapter events.

ESSENTIAL RESPONSIBILITIES

• Coordinates professional development courses, events, facility usage, and meetings, including scheduling, cost estimates, equipment and supply needs, timelines, catering, and facility requirements.
• Serves as the primary point of contact with vendors, contractors, and partners to ensure professional event setup, seamless logistics, and communication with impacted areas throughout the facility.
• Oversees scheduling and coordination of revenue-generating and co-sponsored events, serving as the principal liaison for agreements, supplemental services, fees, processes, and procedures.
• Monitors event and facility activities to ensure requirements are fulfilled and cleanup and room reset activities are completed.
• Applies and administers event planning and facility usage policies, procedures, and safety protocols for all events and activities.
• Provides operational support and event coordination assistance to staff as needed.
• Maintains comprehensive records of room utilization and coordinates the reservation process for staff, educational partners, members, and external users of the IEC Chesapeake facility. Coordinates facility access, opening, and closing activities as needed.
• Maintains and updates course, event, and facility information across calendars, databases, and registration systems.
• Administers all professional development course logistics, including scheduling, marketing collateral development, website updates, evaluations, budgets, catering arrangements, class updates, student registration, and course documentation.
• Processes customer invoicing and payment collection for professional development courses and facility usage.
• Coordinates opening and closing activities for events, meetings, and professional development courses, including those occurring during early mornings, evenings, weekends, and at off-site locations.
• Coordinates procurement of supplies and materials required for professional development courses and educational events, including instructional materials, food, beverages, and related resources.
• Obtains, submits, and maintains Continuing Education Unit (CEU) approvals for classes conducted in applicable state and local jurisdictions.
• Responds to inquiries regarding professional development programs, facility usage, and events.
• Develops and executes outreach initiatives and engagement resources that support growth in member and student enrollment, facility utilization, and event participation.
• Prepares reports, summaries, and operational documentation as requested.
• Coordinates and compiles content for publication across social media and other communication platforms.
• Provides backup customer service support, including answering phones, greeting visitors, and assisting customers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have excellent organizational, multitasking and planning skills.
• Minimum of two years of related experience; or equivalent combination of education and experience.
• Experienced knowledge of Windows, MS Office, Outlook, data base management programs and presentation software.
• Must have basic knowledgeable of social media platforms.
• Must have strong analytical skills.
• Ability to work independently and without supervision.
• Exceptional written, oral, interpersonal and presentation skills, and the ability to effectively interface with staff, boards of directors, and the general public.
• Keen appreciation for follow up, follow through, and attention to detail.
• Ability to work effectively with a diverse group of participants, staff, and community.
• Must have current driver’s license and clear DMV record.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Must have high level of interpersonal skills to handle sensitive and confidential information and situations. Position continually requires demonstrated poise, tact, and diplomacy.

PHYSICAL DEMANDS

Generally, minimum physical exertion is required. Ability to work a varied schedule, including evenings and weekends. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.