Salesforce Business Analyst

IDR is seeking a Salesforce Business Analyst to join one of our top clients for a remote opportunity.

This role involves acting as a strategic liaison between business stakeholders and the Salesforce technical delivery team, with a focus on optimizing Salesforce platforms to meet organizational goals. The position requires deep understanding of business processes, elicitation and documentation of requirements, and translating these into actionable specifications to support continuous improvement initiatives.

Position Overview for the Salesforce Business Analyst:

• Serve as a key connector between business teams and technical developers to ensure Salesforce solutions align with strategic goals.
• Gather and analyze business requirements, facilitating Agile/Scrum delivery processes.
• Design and document solutions that optimize Salesforce functionalities and support enterprise-wide initiatives.
• Conduct quality assurance testing and support user training and documentation efforts.
• Drive process improvements and collaborate with multiple stakeholders in a fast-paced environment.

Requirements for the Salesforce Business Analyst:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent experience.
• Minimum of 3–5 years of experience in an IT Business Analyst, Systems Analyst, or closely related role.
• 2+ years of direct experience working on the Salesforce platform (understanding of standard objects, custom objects, flows, validation rules, and security controls).
• Salesforce Certified Business Analyst and/or Salesforce Certified Administrator strongly preferred.
• Strong experience working within Agile/Scrum software development frameworks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• pay transparency: 39-40/hr W2

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.