Program Manager - Wellness Center

Description The Program Manager manages program implementation, program budget(s), data collection and evaluation for mission-critical, high-impact programs and services for Latino and other historically underserved youth and families living in high need areas of Montgomery County.

The Program Manager works closely with the Senior Program Manager to ensure the quality and consistency of programs and services under their responsibility. The Program Manager coordinates with their Senior Program Manager and other Program Managers to strengthen intradepartmental collaboration and advance Identity’s mission and strategic priorities. The Program Manager leads and supervises front-line staff and represents Identity locally with school and community stakeholders. The Program Manager reports to the Senior Program Manager.

Program Leadership and Management:

• Responsible for implementation, monitoring and related communication and contributes to program development. Manages program budgets and spending in consultation with the Senior Program Manager and contributes to the development of program budgets with the Senior Program Manager, the Program Director and the Director of Finance and Operations.
• Responsible for output, outcome and process data and monitors in consultation with the Senior Program Manager, the Program Director and the Director of Evaluation and Quality Control Has a clear understanding of and ensures compliance with administrative duties related to finance and human resources processes and procedures
• Complies with grants and contracts including meeting output, outcome, budget and reporting requirements.
• Provides programmatic supervision for subcontractor staff and effectively coordinates with subcontractors providing services and ensures compliance with contractor processes for Human Resources and Finance and Operations Departments.
• Works with Senior Program Manager to provide input on proposal development and reporting, to attract, expand and sustain public and private resources to support existing and new programs.
• Stays abreast of community needs and recommends appropriate responses.
• Shares program and organizational learning with a range of internal and external stakeholders.
• Maintains and strengthens interagency relationships to benefit program clients and meet Identity’s strategic goals and priorities.

Team Leadership:

• Promotes organizational and team culture and cohesion, including modeling organizational values.
• Ensures the training and professional development needs of program staff are met
• Attracts, develops, coaches, supervises and mentors, and retains high-performing front-line staff, empowering them to elevate their level of responsibility, initiative and performance. Works with Senior Program Manager to make recommendations for promotion, transfer and termination.
• Ensures program staff, contractors and volunteers are appropriately trained on and following Identity’s policies and procedures to minimize risk.

External Relationships:

• Cultivates and nurtures relationships with supporters, allies and partners.
• Nurtures relationships with school and community stakeholders, and contract monitors.

Requirements

QUALIFICATIONS:

The Program Manager will be thoroughly committed to Identity’s vision, mission, core values and strategic priorities so that Identity’s client community has equitable supports and opportunities to thrive socially and emotionally, to achieve academically, and to succeed in the workplace.

The Program Manager will have an understanding of current and historic drivers of community needs. They will have demonstrated initiative, organizational, and management skills; team building and collaboration skills; and communications skills with a wide range of colleagues, and stakeholder relationships. The Program Manager will have experience in the implementation and continuous improvement of programs and services. The Program Manager will work collaboratively and effectively in an exceptionally dynamic, fast-paced environment.

Specific requirements include:

• Program Leadership and Management: Having a track record of high performance and effectively implementing a variety of outcome-driven programs and services, preferably in a youth-serving organization. Experience using program and financial data to inform decisions and operations.
• Team Building and Development: Demonstrated experience working with a diverse team to accomplish high-quality results. Has demonstrated initiative, mentorship, and accountability to strengthen team performance.
• Exceptional Communication Skills: Bilingual English/Spanish, preferred. Strong written and verbal communication skills. Able to be an effective communicator, inspire, and provide exposure for Identity and its constituents, in a variety of professional settings.
• Training: Bachelor’s degree or equivalent work experience in education, behavioral health, psychology, social work or related field preferred; familiarity with foundational models such as Positive Youth Development, Stages of Change and Social Emotional Learning. Proficiency in Microsoft Office and experience with electronic databases.