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HVAC Service Manager
GPAC
Cotuit, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
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HVAC Service Manager
GPAC
Eastham, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
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Project Manager
GPAC
Russellville, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
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HVAC Service Manager
GPAC
Buzzards Bay, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
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Project Manager
GPAC
Jacksonville, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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HVAC Service Manager
GPAC
Plymouth, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
Added 1 min ago
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Project Manager
GPAC
Texarkana, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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HVAC Service Manager
GPAC
Wareham, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
Added 1 min ago
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Project Manager
GPAC
Centerton, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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Project Manager
GPAC
Cabot, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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HVAC Service Manager
GPAC
Kingston, MA
- $125,000 to $150,000 USD / year
…step in your career? We're looking for a strong HVAC Service Manager to lead a residential service team for a company that truly values its…
Added 1 min ago
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Project Manager
GPAC
Van Buren, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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Project Manager
GPAC
Searcy, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 1 min ago
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Project Manager
GPAC
Bryant, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 2 mins ago
Area Manager, Devices and Services Physical Security
Amazon.com Services LLC
Sunnyvale, CA
…seeks a seasoned corporate security leader to serve as an Area Manager for Amazon Devices & Services (D&S) spaces primarily at West Coast sites and also across AMER. This position demands…
Added 2 mins ago
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Project Manager
GPAC
West Memphis, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 2 mins ago
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Project Manager
GPAC
Siloam Springs, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 2 mins ago
Business Development Specialist
PanEnergy Services, LP
Waltham, MA
Collaborate with cross-functional teams including Regulatory, Legal, Engineering, System Planning, Project Development, Economic Evaluation, Marketing, Contracts, and Commercial Operations…
Added 2 mins ago
Business Development Specialist
Enbridge Employee Services Inc
Waltham, MA
Collaborate with cross-functional teams including Regulatory, Legal, Engineering, System Planning, Project Development, Finance, and Commercial Operations to advance projects from concept…
Added 3 mins ago
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Project Manager
GPAC
Maumelle, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 3 mins ago
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Project Manager
GPAC
Hot Springs Village, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 3 mins ago
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Project Manager
GPAC
El Dorado, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 4 mins ago
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Project Manager
GPAC
Harrison, AR
- $85,000 to $112,000 USD / year
…fabrication and erection contractor seeking an experienced Project Manager to oversee large-scale structural steel construction…
Added 4 mins ago
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Business Development - Restoration
GPAC
Everett, WA
- $50,000 to $70,000 USD / year
Keywords: business development, restoration sales, business development representative, business development manager, outside sales, sales and marketing representative, marketing…
Added 4 mins ago
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Business Development - Restoration
GPAC
Kent, WA
- $50,000 to $70,000 USD / year
Keywords: business development, restoration sales, business development representative, business development manager, outside sales, sales and marketing representative, marketing…

IDBNY

IT Salesforce Development Manager

NYC, NY, United States

$170,000 to $190,000 USD / year

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Job details

Pay: $170,000 to $190,000 USD / year
Experience: 8+ years of Salesforce platform experience in enterprise environments with deep knowledge of Salesforce FSC, SFMC platforms
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary

The Bank is seeking a qualified individual to serve as IT Application Manager responsible for the Salesforce platform and related customer engagement applications. This role serves as the primary technology leader and point of contact for Salesforce Sales Cloud, Financial Services Cloud, Marketing Cloud, Experience Cloud, and related integrations across the bank.

The IT Salesforce Development Manager is responsible for application strategy, architecture, development, support, governance, vendor management, project delivery, and team leadership. This is a hands-on leadership role requiring a combination of deep Salesforce expertise, application architecture experience, banking domain knowledge, project management, and strong communication skills. The individual will partner closely with business executives, relationship managers, product owners, operations teams, compliance teams, and senior management to deliver scalable technology solutions aligned with the bank's strategic objectives.

Primary Responsibilities

Serve as the overall technology owner and primary point of contact for Salesforce and related CRM applications.
Develop and maintain deep knowledge of the Salesforce ecosystem, including Sales Cloud, Financial Services Cloud(FSC), Marketing Cloud(SFMC), Experience Cloud, Service Cloud, DocuSign, Slack, Zoom, and third-party integrations.
Define and execute the Salesforce platform roadmap aligned with business objectives and regulatory requirements.
Establish governance standards, development frameworks, and architectural best practices across the Salesforce platform.
Develop and maintain a deep knowledge of the in-scope applications, including what business functions are provided by each, the technical architecture, and all application interfaces.
Application management - overall responsibility for the Salesforce & the related applications
Lead application support team to provide End2End Application support for the Salesforce & related applications including End of day batch processing
Manage vendor relationships
Awareness of vendor product strategy, coming features, risks, issues
Work with business and plan for yearly BAU operational budget. Assist in Yearly Strategic Projects/CAPEX Budgets
Participating in the Application Incidence & Change Management process
Strategic Projects Release Management & Post Release support
Provide guidance to the technical staff for development activities and routine maintenance.
Participate in technical design sessions including Architecture Review (ARB) where applicable
Proactively monitor system issues and adherence to configurations standards. Lead issue resolution including reconciliation activities and data analysis and provide guidance to technical staff and business personnel.
Monitor the bank's end-of-day processes and assist with problem resolution as needed; escalate when appropriate.
Partner with Compliance, Risk Management, Information Security, and Internal Audit teams.
Support internal and external audits and remediation activities.
Maintain documentation for architecture, security controls, operational procedures, and application inventories.

Candidate Preferred Qualifications:

12+ years of overall software development and application management experience in banking/financial industry highly preferred
8+ years of Salesforce platform experience in enterprise environments with deep knowledge of Salesforce FSC, SFMC platforms
Exposure to Salesforce Agent force & Data 360 preferred
Strong understanding of banking products and processes including KYC, Customer Onboarding, Deposit Operations, Lending, Treasury Services, and Client Relationship Management.
Proven experience managing cross-functional projects and stakeholder relationships.
Experience managing budgets, vendors, consultants, and strategic programs.
Strong verbal and written communication skills with the ability to present to executive leadership.
Experience working within Agile and Waterfall project methodologies.
Demonstrated leadership, mentoring, and team-building capabilities.

Compensation

The expected annual salary for this position is between $170,000 and $190,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Additional Information

The Bank Will Make Reasonable Accommodations To The Following Employees To Allow Them To Perform The Essential Functions Of Their Position, Except Where Doing So Would Result In Undue Hardship To The Bank

Those with a known mental or physical disability.
Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
Victims of domestic violence, sex offenses or stalking.
Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.

The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All your information will be kept confidential according to EEO guidelines.

We are operating on a Hybrid schedule.

NO AGENCIES PLEASE.

IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

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More about this job

Skills

Salesforce
Sales
Salesforce Marketing Cloud
Vendor management
Team leadership
Regulatory compliance
Slack
Zoom
Change management
Data analysis
Risk management
Cybersecurity
Auditing
Documentation
Software development
Know your customer
Onboarding
Communication skills
Agile
Leadership
Coaching
Team building

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