System Administrator I

POSITION PURPOSE:

The System Administrator is responsible for supporting on premise as well as cloud-based Microsoft computing environments. This resource will also assist with software/systems deployments and special projects, all of which must be executed within a framework of risk mitigation and compliance. Finally, a collaborative approach and integration into existing IT environment/team is key to a successful candidate. Perform all responsibilities in accordance with ICM’s corporate values of Innovation, Ownership, Humility, Collaboration, and Stewardship.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Administration

• Manage Microsoft servers across VMWare, physical, and Azure/AWS platforms
• Administration of Office 365, Azure AD/Entra ID, Intune, Exchange Online, and SharePoint Online
• Basic SQL server administration
• Provide direction/support to optimize infrastructure & applications ecosystem
• Help support LAN/WAN environment, including wireless and Always-On VPN
• Integrate with business to provide IT support for special projects (i.e., business acquisition/divestiture, systems deployments, etc.)

Team

• Tier III escalation for complex issues
• Provide backup support for overlapping responsibilities with Network Admin + Security Admin resources
• Participate in collaborative, team-based approach to provide effective IT services delivery

Governance

• Support disaster recovery/business continuity programs
• Ensure system configurations are consistent with company goals, industry best practices, and any regulatory or compliance requirements

Education & Certifications

• High school diploma required
• Bachelor’s degree in Computer Science or related field preferred
• Microsoft Certifications preferred

Knowledge & Experience

• 3+ years’ experience with Microsoft Server 2016/2019/2022/2025 administration required
• 2+ years’ experience with VMware/virtualization solutions + SAN/NAS required
• Active Directory, Windows client/server platforms experience required
• PowerShell, SSO, antivirus, web filtering, encryption, and core security software experience required
• Office 365, Intune, and Entra ID administration experience preferred
• SQL server & SCCM/Endpoint Configuration Manager experience preferred

TRAVEL REQUIREMENTS:

• Must possess valid driver’s license with no restrictions
• Role may require up to 10% Travel (remote site visits and/or conferences & training)
• May also include international travel